guest experience manager Work, Jobs in ramsbottom, gtm (with Salaries)

Guest Experience Manager
Holiday lets —Prestwich
- £35,000 a year
- Part-time
- Hospitality
- Sales
- In-person
- Flexible schedule
Quick apply
9d
Estate Agent
The Property Experts —Rossendale
- £8,400 a month
- Remote
- Sales
- Administrative experience
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Bar Manager
The Coach at Edenfield —Bury
- £13 - £14 an hour
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
3d
Restaurant Manager
The Coach at Edenfield —Bury
- £12.71 - £13.50 an hour
- Part-time
- Hospitality
- Supervising experience
- Organisational skills
Quick apply
3d
Wedding Coordinator
The Last Drop Village —Bolton
- £28,000 a year
- Full-time
- Customer service
- Hotel
- Bachelor's degree
- Free parking
- Store discount
Quick apply
10d
Site Office Manager
Costain —Bury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
3d
Guest Experience Manager
Dalata —Manchester
- Full-time
- Hospitality
- Computer literacy
- English
- Employee assistance programme
Quick apply
Bar staff / 6264 - The Art Picture House, Bury
J D Wetherspoon plc —Bury
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
1d
Guest Relations Manager
THG Ingenuity —Manchester
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
Office Manager
Assystem —Bolton
- Administrative experience
- Communication skills
Front Office Manager
Dalata —Manchester
- Full-time
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
Meetings & Events (M&E) Operations Manager
Providence Hotels —Accrington
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee discount
Quick apply
2d
Operations Manager
Tangerine —Manchester
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- In-person
Quick apply
3d
Wedding & Special Events Coordinator
THG Ingenuity —Manchester
- Full-time
- Hospitality
- Microsoft Office
- Hotel
9d
Digital Content Creator & Brand Presenter
Expert Admin Services —Blackburn
- £30,000 - £40,000 a year
- Full-time
- Social media management
- Presentation skills
- Driving
- Free parking
Quick apply
2d
Team Manager - Customer Solutions Team
ClearScore Technology Limited —Manchester
- £55,000 - £65,000 a year
- Hybrid work
- Sales
- Customer service
- Supervising experience
- Flexible schedule
Deputy General Manager
TRG Concessions - San Carlo Manchester Airport T2 —Manchester
- £37,489 - £42,531 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Assistant Bar Manager
To Be Frank NQ —Manchester
- £31,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Management
Quick apply
Guest Relations Executive
The Rex —Manchester
- Hotel
- Referral programme
Quick apply

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Guest Experience Manager

Holiday lets
Prestwich

Quick apply

Job details

Part-time
£35,000 a year
9 days ago

Benefits

Flexible schedule

Qualifications

Hospitality
Sales
Leadership
Communication skills

Full job description

** Please note only applications submitted with a CV and Covering Letter by email to [email protected] will be considered. We will not consider applications submitted via indeed**

Guest Experience Manager

Supreme Escapes, Prestwich (M25 0DB)
Part-Time – 25 Hours Per Week
4 Days Office Based + 1 Flexible Day
Salary Equivalent to £35,000 Full Time (Pro Rata)

We are looking for a highly organised, commercially minded and hospitality driven Guest Experience Manager to join our luxury holiday let brand.

This is an exciting opportunity for someone passionate about premium hospitality, guest experience, sales growth and relationship building, looking for a long term role where they can genuinely put their own stamp on guest engagement, occupancy growth and brand development.

You will take ownership of the full guest journey across our portfolio of luxury holiday let properties in North Wales and West Yorkshire, working alongside our Property Maintenance & Compliance Manager to ensure exceptional guest experiences and operational excellence across the portfolio.

This role is heavily communication, marketing and sales focused and would suit someone confident building relationships, increasing occupancy and delivering exceptional customer experiences from first enquiry through to checkout, whilst maintaining our already excellent review scores and reputation.

Main Responsibilities

Managing guest communication from initial enquiry through to checkout
Responding quickly, professionally and confidently across Airbnb, Booking.com, direct booking channels and social media platforms
Managing Airbnb and booking platform performance to maximise visibility, occupancy and revenue
Maximising booking conversions, occupancy levels and guest reviews
Driving increased revenue with a strong focus on growing midweek bookings and repeat business
Reaching out to local businesses, companies and organisations to build relationships and develop accommodation packages for their staff, clients and customers
Identifying new sales opportunities, partnerships and marketing initiatives to increase occupancy across the portfolio
Creating social media content, sales offers, brand visibility and guest engagement
Identifying and implementing guest experience improvements that enhance reviews, reputation and repeat bookings
Providing some evening and weekend guest responses where required (incorporated into flexible working hours)
Working collaboratively with our Property Maintenance & Compliance Manager, with some crossover in operational responsibilities and leave cover

About You

We are looking for someone who is:

Hospitality minded and genuinely passionate about guest experience
An exceptional communicator with excellent written and verbal communication skills
Professional, confident and personable when speaking with guests, businesses and corporate clients
Commercially aware with a naturally sales focused mindset
Confident building relationships and proactively generating booking opportunities
Highly organised with strong attention to detail
Comfortable managing multiple properties and priorities
Confident using booking platforms, social media, design applications and digital communication tools
Motivated to improve processes, grow occupancy and contribute to an expanding luxury brand
Proactive, positive and solutions focused

What We Offer

A friendly and supportive office environment
Flexible working structure
Opportunity to shape and develop the role
Long-term progression within an established, high-performing luxury accommodation brand with continued growth

To apply, please send your CV and Cover Letter to [email protected]
** Please note only applications submitted with a CV and Covering Letter by email to [email protected] will be considered. We will not consider applications submitted via indeed**

Pay: £35,000.00 per year

Work Location: In person

Quick apply

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