customer experience leader Work, Jobs in reading, brk (with Salaries)

Front Office Team Leader
IBIS —Reading
- £14.45 an hour
- Full-time
- Hotel
- Employee discount
Quick apply
Store Manager
Iceland —Reading
- £43,000 - £48,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
Assistant Manager
Starbucks —Reading
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Retail Sales Advisor
Nisbets —Reading
- £12.85 - £13,368.00 a year
- Part-time
- Microsoft Outlook
- IT
- Restaurant
- Employee discount
Store Manager Designate
Vision Express —Reading
- Microsoft Excel
- Leadership
- School
- Annual leave
- Employee assistance programme
Graduate Management Trainee - Reading
Enterprise Mobility —Reading
- Full-time
- Sales
- Customer service
- Bachelor's degree
Customer Representative - Reading
Nationwide Building Society —Reading
- From £25,250 a year
- Full-time
- Customer service
- Banking
8d
Sales Executive (Full-Time)
Pink Elephant EMEA —Reading
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Work from home
- Life insurance
Quick apply
Operations Manager
Popeyes UK —Reading
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Store Manager
Magnet —Reading
- £40,000 - £48,000 a year
- Sales
- Retail management
- Leadership
- Employee discount
- Referral programme
Quick apply
Graduate Management Trainee - Middlesex / London Heathrow / Uxbridge
Enterprise Mobility —Uxbridge
- Full-time
- Sales
- Customer service
- Bachelor's degree
School Business Manager
Wishford Education —Reading
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- School
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Regatta 2026 - Food and Beverage Team Leader
Phyllis Court Club —Henley on Thames
- £14.50 an hour
- 10 hour shift
- Bar
- Restaurant
- Restaurant experience
Quick apply
Jo Malone London, Botuique Manager, John Lewis Reading 37.5hrs, 5 days
Estee Lauder —Reading
- Full-time
- Microsoft Excel
- Sales
- Customer service
Part Time Morning Cleaner
Equans —Reading
- £6,708 a week
- Part-time
- Annual leave
- Employee assistance programme
Shift Leader
Subway —Reading
- Supervising experience
- Computer skills
- Communication skills
Quick apply
F&B Supervisor
Inspired Villages —Reading
- £29,350 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Annual leave
- Employee assistance programme
Deputy Store Manager
Starbucks —Reading
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Bar staff / 527 - The Hope Tap, Reading
J D Wetherspoon plc —Reading
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
5d
Shift Manager
Wingstop UK - Reading Gate —Reading
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply
9d

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Front Office Team Leader

IBIS -
Reading

Quick apply

Job details

Full-time
£14.45 an hour

Benefits

Employee discount

Full job description

Company Description

Join us at Accor, where life pulses with passion!?

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,?
Join us and become a Heartist®.

Job Description

Apply thorough working knowledge of the front office operations to include the front desk, reception/cashiering procedures, reservations.
Develop a strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
Assist in conducting training for all Front Office employees.
Direct daily front office operations.
Greet and escort Very Important Guests (VIP’s) and attend to their special needs as appropriate.
Attend to credit problems.
Ensure efficient and courteous porter service.
Supervise front cashiers and help out with accounting problems.
Patrol and inspect public areas during evenings to make sure everything is in order.
Control hotel duty keys and floats whilst on duty.
Supervise and support of the Front Office team.
Assist with preparation of rosters, ensuring that suitable and cost effective employee levels are maintained at all times. Rosters to be authorised by appropriate department head.
Ensure department policies and procedures are understood by all employees and observed in tasks performed.
Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality.
Implement training programs for all employees, conduct induction and skills training.
Perform any other duties as directed by the Front Office Management.

Additional Information

Hourly rate £14.45.
Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
Discounted hotel rates all over the world in Accor Hotels
Continuously learn and develop yourself with our Accor Academy
Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
Participate actively in initiatives to build a more inclusive and sustainable world
And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
Due to high volume of applications, we will contact only the sucessfull candidates for the next stage.

Quick apply

Refine Your Search

customer experience leader jobs in reading, brk

Front Office Team Leader

Store Manager

Assistant Manager

Retail Sales Advisor

Store Manager Designate

Graduate Management Trainee - Reading

Customer Representative - Reading

Sales Executive (Full-Time)

Operations Manager

Store Manager

Graduate Management Trainee - Middlesex / London Heathrow / Uxbridge

School Business Manager

Regatta 2026 - Food and Beverage Team Leader

Jo Malone London, Botuique Manager, John Lewis Reading 37.5hrs, 5 days

Part Time Morning Cleaner

Shift Leader

F&B Supervisor

Deputy Store Manager

Bar staff / 527 - The Hope Tap, Reading

Shift Manager

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