customer service coordinator Work, Jobs in reading, brk (with Salaries)

Customer Service &Sales Support Coordinator
Whistl UK Ltd —Marlow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Patient Experience & Practice Co-ordinator
Rodger Duckworth Physiotherapy Practice / The Grange —Wokingham
- £25,263 - £28,421 a year
- Part-time
- Hospitality
- Customer service
- English
- Free parking
Quick apply
5d
Customer Service Coordinator
Biffa Waste Services —Alton
- £24,500 - £26,227 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Press & Events Co-ordinator
BCA Logistics —Uxbridge
- £35,000 - £40,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
Quick apply
7d
Sales Coordinator
SIG Plc —Wokingham
- Customer service
- IT
- Employee discount
- Life insurance
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
- Free parking
- Employee assistance programme
Quick apply
Service Coordinator / Operations Administrator
See It Clean Ltd —Aylesbury
- £27,300 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Supervising experience
- Employee discount
Quick apply
Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Operations Coordinator
PHSGroup —Middlesex
- £28,253 a year
- Monday to Friday
- Customer service
- Salesforce
- Communication skills
- Employee discount
8d
Customer Service Co-ordinator FTC
VCT Europe —Oxford
- £30,000 - £33,000 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
23h
Project Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Training Operations Coordinator
British Airways —Heathrow
- Full-time
- Customer service
- Travel
- IT
2h
Clinic Coordinator / Lead Administrator
The Iron Clinic —Rickmansworth
- £30,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Quick apply
2d
Customer Support Coordinator
Taylor Wimpey —Hook
- Customer service
- Annual leave
- Employee discount
Fulfilment and Portal Coordinator
Outform Group UK Ltd —Fleet
- £35,000 - £42,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
2d
Short Order Coordinator
Node4 —Newbury
- Hybrid work
- Azure
- Continuous improvement
- Organisational skills
- Employee assistance programme
13d
Senior Digital Trading Coordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Merchandising
- Employee discount
Quick apply
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
Quick apply
13d
Administrative & Community Support Coordinator
Crossroads Care Slough —Slough
- £27,250 - £29,250 a year
- Weekend availability
- Serving
- Customer service
- Microsoft Office
- Free parking
Quick apply
23h
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme

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customer service coordinator jobs near reading, brk

Customer Service &Sales Support Coordinator

Whistl UK Ltd -
Marlow

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Powerpoint
Driving Licence
Microsoft Excel
Customer service
Logistics
Microsoft Office
Driving
Organisational skills
IT
BTEC
Communication skills
A Level

Full job description

About us

We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to delivery excellence to our customers.

We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeded both our business and personal development goals.

We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.

About the Role

We are seeking a highly organised and proactive Customer Service & Sales Support Coordinator to join our Leafletdrop team in Marlow. This role involves customer service, inbound call handling, sales support, administration coordination, and ongoing client management.

You will act as the first point of contact for clients, confidently handling inbound calls, emails, and chat queries while ensuring all enquiries and orders are managed accurately and efficiently.

The role provides key administrative support across the division, keeping operations running smoothly and supporting teams to focus on strategic growth and client success.

Apply today and become a key part of a collaborative and client-focused team

Job Opportunity

Key Responsibilities

Act as the first point of contact for inbound client calls, emails, and chat queries
Confidently handle high-volume inbound phone activity
Manage bookings, orders, and service-related queries
Support clients through the full order lifecycle
Respond to sales and service queries and refer opportunities to Sales
Create booking confirmations, delivery instructions, and reports
Maintain accurate CRM records (including HubSpot)
Support invoicing, reporting, and campaign administration
Liaise with internal teams and external suppliers, including Royal Mail
Support onboarding, shared inbox management, and general admin tasks

Working hours 37.5 Monday to Friday, with hybrid working opportunities after a successful probation period

Company Benefits

Annual leave enhanced with long service.
Company Pension
Long service rewards: both financial and leave-based.
Health cash plan.
Life assurance scheme.
Critical Illness cover
Access to our prestige benefits and rewards portal.
Career development opportunities.
Access to a well-established Employee Assistance Programme provider.
And other excellent benefits you'd expect from a market leader.

Essential Skills

Skills & Experience

Minimum 1 year of customer service or client-facing experience
A confident and professional telephone manner essential
Experience handling high-volume inbound calls preferred
Strong communication and organisational skills
High attention to detail and the ability to prioritise workload
Strong IT skills, including Microsoft Office, intermediate Excel, and the ability to create professional documents and PowerPoint presentations.
Ability to work in a fast-paced team environment

Experience & Qualifications:

GCSEs (including English and Maths); A-Level/BTEC or equivalent

Desirable

Experience in the postal/logistics industry
Advanced Excel skills
Relevant professional qualifications

Additional Requirements:

Occasional business travel may be required
Flexible to work extra hours when needed
Full UK driving licence (preferred for external meetings)

Think this fits your skills? Become our next Customer Service Coordinator and be the backbone of brilliant client service.

Quick apply

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Customer Service &Sales Support Coordinator

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