Crm specialist Work, Jobs in Reading, Eng (with Salaries)

Market Insights Specialist
SSE —Reading
- £42,600 - £86,400 a year
- Data analysis skills
- Project management
- Employee discount
- Gym membership
3d
Customer Success Onboarding Specialist (12 Month Contract)
Geotab —Reading
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
Project Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Sales Operations Specialist
Seequent —Reading
- Spanish
- Sales
- English
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
Digital Marketing and Content Manager
Oakley Food Projects —Winnersh
- From £50,000 a year
- Full-time
- CRM software
- Analysis skills
- Construction
Quick apply
8d
Project Manager - CRM & Loyalty
Primark —Reading
- Project management
- Agile
- Communication skills
Bilingual Customer Success Onboarding Specialist (12 Month Contract)
Geotab —Reading
- Full-time
- Hybrid work
- Bilingual
- English
- Analysis skills
Quick apply
Product Application Specialist - Diagnostics - North UK
Abbott Laboratories —Maidenhead
- Full-time
- Microsoft Office
- Travel
- Business
6d
Customer Success Migration Specialist (12 Month Contract)
Geotab —Reading
- Hybrid work
- Salesforce
- Business development
- Bachelor's degree
Warehouse & Event Technology Specialist (m/f/d)
Riedel Communications —Reading
- ERP systems
- English
- Microsoft Office
Quick apply
4d
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
- Free parking
- Employee assistance programme
Quick apply
Quote and Order Escalations Specialist
Oxford Nanopore Technologies —Oxford
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Business Development Executive – Refrigeration & Cold Chain
SK Heating & Cooling —Reading
- Up to £40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Life insurance
Senior Development Coordinator (Internal and Oxford College Applicants only)
University of Oxford —Oxford
- £39,424 - £51,983 a year
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Supervising experience
11d
Order Fulfillment Specialist
Technogym —Bracknell
- Microsoft Outlook
- Customer service
- ERP systems
- Free parking
- Health & wellbeing programme
Operations Support Coordinator
Guide Dogs for the Blind Association —Reading
- £24,480 - £25,500 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee discount
9d
Executive Assistant
Harris Hill Charity Recruitment Specialists —Farnham
- Hybrid work
- Microsoft Word
- SharePoint
- In-person
19h
Client Services Executive
Northgate Vehicle Hire —Reading
- £28,500 a year
- Annual leave
- Employee discount
Quick apply
4h
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme

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crm specialist jobs near reading, eng

Market Insights Specialist

SSE -
Reading

Apply Now

Job details

Permanent
£42,600 - £86,400 a year
3 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount
Gym membership

Qualifications

Power BI
Data analysis skills
Project management

Full job description

Base Location: You'll be expected to spend 50% of your working week in either our Glasgow, Reading or Dublin office

Salary: £42,600 - £64,000 or €57,600 - €86,400 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

As the Market Insights Specialist for Energy Customer Solutions, you will play a critical role in embedding an insight-led, customer-first culture across the propositions, communications, marketing and sustainability teams. You’ll be responsible for analysing customer behaviour, market dynamics, and competitor activity to deliver actionable insights that shape marketing strategy, product development, and customer engagement.

Operating across multiple jurisdictions (ROI, NI, and GB), you will ensure our activity is evidence-based and commercially effective, directly driving business growth, customer retention, and overall brand performance.

You will

Conduct ongoing analysis of industry trends, competitor movements, and emerging risks to shape brand positioning and inform product and proposition development.
Design and deliver quantitative and qualitative research programs to manage customer segmentation models and profile key groups, ensuring marketing campaigns are highly targeted and relevant.
Measure and report on marketing and CRM performance through key KPIs and customer insights, enabling data-driven optimisation of campaigns, customer retention, and commercial effectiveness.
Collaborate with Brand, CRM, and Product teams to ensure insights are directly applied to creative briefs, campaign strategies, and long-term business planning.
Act as the voice of the customer by presenting actionable findings to stakeholders at all levels, while continuously refining research methodologies to improve the impact and adoption of insights.
Support the development and evolution of brand strategy by leveraging customer, market, and competitor insights to strengthen brand positioning, differentiation, and customer engagement across ROI, NI, and GB markets.

You have

A degree in Behavioural Science, Data Analytics, or a related field, with demonstrable experience in customer, market, or performance analytics.
Advanced skills in data analysis and visualization tools (Power BI, Google Analytics, GA4), with the ability to build automated dashboards and integrate diverse data sources like CRM, website data, and digital performance data.
An exceptional ability to translate complex data sets into compelling narratives and persuasive recommendations that non-technical stakeholders can easily understand and act upon.
Proven experience in designing and managing both quantitative and qualitative research programs, including the development and application of customer segmentation models and brand health tracking.
A proactive, customer-focused approach with the project management skills to lead cross-functional initiatives (Brand, CRM, Product) and ensure insights drive growth and retention.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSE Energy Customer Solutions serves over 1.3 million households and businesses across the UK and Ireland. We help our customers accelerate their net zero ambitions by providing energy and low-carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on [email protected] / 01738 340826 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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Refine Your Search

crm specialist jobs in reading, eng

Market Insights Specialist

Customer Success Onboarding Specialist (12 Month Contract)

Project Coordinator

Sales Operations Specialist

Customer Care Specialist

Digital Marketing and Content Manager

Project Manager - CRM & Loyalty

Bilingual Customer Success Onboarding Specialist (12 Month Contract)

Product Application Specialist - Diagnostics - North UK

Customer Success Migration Specialist (12 Month Contract)

Warehouse & Event Technology Specialist (m/f/d)

Service Delivery Coordinator

Quote and Order Escalations Specialist

Business Development Executive – Refrigeration & Cold Chain

Senior Development Coordinator (Internal and Oxford College Applicants only)

Order Fulfillment Specialist

Operations Support Coordinator

Executive Assistant

Client Services Executive

Project Coordinator

I want to receive the latest job alerts for crm specialist in reading, eng

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