Desk manager Work, Jobs in Reading, Eng (with Salaries)

Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
7d
General Manager
Spinners UK —Reading
- From £42,000 a year
- Full-time
- Bar
- Team management
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2d
Receptionist & Office Support (Part time)
Select Car Leasing —Reading
- Part-time
- Research
- Organisational skills
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
3h
Front of House (FOH) Building Host
Ethos Farm —Reading
- £15.10 an hour
- Part-time
- Microsoft Powerpoint
- Computer literacy
- Front desk
Quick apply
13d
2nd Line Support Consultant
BCN Group —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
1h
Service Operations Specialist
Honda —Bracknell
- Full-time
- Remote
- Microsoft Word
- Continuous improvement
- Communication skills
- Flexitime
- Work from home
4h
Patient Care Coordinator – Be the calm, reliable face that makes every patient feel supported
HT Physio —Farnham
- £26,000 - £30,000 a year
- Full-time
- No experience needed
- Front desk
- In-person
Quick apply
1d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Inside Sales Executive
KYOCERA Document Solutions —Reading
- Customer service
- Salesforce
- Business development
- Employee assistance programme
Community Engagement Officer
Apex Healthcare Services Limited —Reading
- From £13.50 an hour
- Full-time
- Supervising experience
- Project management
- In-person
Quick apply
13d
Marketing Executive
Public Library of Science —Oxford
- £35,000 - £39,000 a year
- Remote
- Bachelor's degree
- No degree
- Travel
23h
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Competitions & Events Administrator
National Rifle Association —Bisley
- £26,500 - £27,000 a year
- Full-time
- Data entry
- Organisational skills
- Time management
- Health & wellbeing programme
- Employee discount
Quick apply
7h
Administrative Assistant (IT)
Alloyed —Oxford
- Customer service
- IT
- In-person
Senior Service Manager
Sopra Steria —Farnborough
- Hybrid work
- Continuous improvement
- Team management
- Leadership
7d
Theatre Technician
Farnham Maltings —Farnham
- £13.71 an hour
- Part-time
- Maintenance
- Organisational skills
- Computer skills
- Store discount
- Employee discount
Quick apply
Office Assistant
Williams Lea —Basingstoke
- £28,324.73 a year
- Overtime
- Microsoft Office
- In-person
- Communication skills
- Referral programme
3d
Finance & Operations Manager
Jewel Home Group Ltd —Bagshot
- £45,000 - £65,000 a year
- Full-time
- Data analysis skills
- Team management
- Organisational skills
Quick apply
6d
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
7d
Customer Service Executive - Jascots (12 Month Contract)
Freixenet Copestick —Newbury
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d

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desk manager jobs near reading, eng

Service Desk Manager

EA-RS Group -
High Wycombe

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
7 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Process improvement
Supervising experience
Team management
Planned Preventative Maintenance (PPM) implementation
Employee performance appraisals
Management reporting
Communication skills
Planned maintenance

Full job description

Based in High Wycombe, we are recruiting for a Document Service Desk Manager to join our hugely successful team.

Job Summary:

Manage a team of engineering administrators and oversea delivery of customer requirements (KPI). Managing the service centre for the Company.

Core Responsibilities:

1. Working with Regional Service Managers to ensure smooth running of service department

2. Managing the service centre administrators, by directing, organising and coordinating the day-to-day servicing and maintenance requirements across all disciplines to ensure customer requirements are met.

3. Identify any opportunities to improve service delivery methods and procedures and implementing these.

4. Highlighting training needs and requesting relevant training

5. Ensure intruder alarms are managed efficiently and effectively

6. Recruitment for service centre as and when required.

7. Monitoring the work streams, review and evaluate work for all service centre team.

8. Review and manage outstanding service and maintenance reports which is completed by service centre team.

9. Provide regular reports to Operations Manager for collating information for board meeting.

10. Monitoring and analysing KPI (Key Performance Indicators) and ensuring these are met monthly for all customers.

11. Ensuring Operations Manager is kept up to date with service department performance.

12. Carrying out one to one meeting with administrators (when required)

13. Attend monthly meetings with customers to discuss performance

14. Appraisals

15. Regular team meetings

16. Update reports required for weekly service department meeting with Operations Manager

Key Competencies of experienced jobholder

· Extensive experience of co-ordinating reactive and planned preventative maintenance services support and solutions.

· A systematic approach to solving complex problems.

· Strong attention to detail and able to identify errors swiftly.

· Highly effective verbal/written communication.

· A professional and high level of interpersonal skills at all levels.

· Able to deal with all members of staff, clients and suppliers in a professional manner.

Experience

· Proven experience in the industry along with a track record to demonstrate competence is essential.

· Able to work under pressure and prioritise workloads, maintaining excellent levels of customer service at all times.

· Ability to work well on your own or as part of a team.

Please call David on 07771 760902 for more information, (my phone is on 7:30am to 10pm, including weekends).

Who are we?

EA-RS has a turnover in excess of £100million and leads the industry with 6 Centres of Excellence, consolidating a dangerously fragmented fire and security market. A multi-service specialist providing complete fire safety, security and compliance turn-key solutions provide clients with a unique one solution offering, enabling evidence-based digitized asset management.

EA-RS will be the first in the UK to have a fully developed online training system and physical academy, sponsored by leading industry bodies, including the FIA and manufacturers to develop technical, moral, and ethical competency for life safety.

EA-RS’s aim is to develop and deliver tomorrow’s market leading fire safety, security and compliance standards, today.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

desk manager jobs in reading, eng

Service Desk Manager

General Manager

Receptionist & Office Support (Part time)

Front of House (FOH) Building Host

2nd Line Support Consultant

Service Operations Specialist

Patient Care Coordinator – Be the calm, reliable face that makes every patient feel supported

Application Support Analyst

Inside Sales Executive

Community Engagement Officer

Marketing Executive

Customer Service Host - T3

Competitions & Events Administrator

Administrative Assistant (IT)

Senior Service Manager

Theatre Technician

Office Assistant

Finance & Operations Manager

Service Desk Administrator - Saturday & Bank Holiday only

Customer Service Executive - Jascots (12 Month Contract)

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