Support & client services managers Work, Jobs in Reading, Eng (with Salaries)

Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover
Reducing the Risk of Domestic Abuse —Thames Valley
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Working with children
- No degree
Quick apply
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Office Administrator
MAK Electrical Solutions Ltd —Send
- £24,800 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
Business Development Manager
MSL Global —Alton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Sales
- Free parking
- Work from home
Quick apply
2d
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
7d
New Business Manager
Northgate Vehicle Hire —Reading
- £35,000 - £40,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
4d
Data & Insight Manager
Powerforce —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Python
- Health & wellbeing programme
- Annual leave
Mobile Cover Receptionist
LAH Property Marketing —Oxford
- £14.24 an hour
- Customer service
- Front desk
- Communication skills
- Referral programme
Quick apply
Lettings Manager
Curchods Estate Agents —Woking
- £60,000 - £70,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
12d
LEAD FLORIST & COMMERCIAL MANAGER
Group of Florist Shops —Wokingham
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Merchandising
- Administrative experience
- Employee discount
Quick apply
14d
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Finance & Operations Manager
Jewel Home Group Ltd —Bagshot
- £45,000 - £55,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
Quick apply
13d
Contract Supervisor | Harwell Campus
Glendale Countryside Ltd —Didcot
- £30,000 a year
- Full-time
- Driving
- IT
- In-person
- Annual leave
- Employee discount
Quick apply
Client Manager
LRG —Reading
- Project management
- Communication skills
- Negotiation
Quick apply
3d
Junior Facilities Administrator (Admin)
LCS —Fleet
- Up to £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
5d
Assistant Quantity Surveyor OR Quantity Surveyor
Rhodar Ltd —Reading
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
6d
Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
4d
Home Support Administrator
Greensleeves Care —Crowthorne
- £30,000.00 - £32,947.20 a year
- Full-time
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Account Executive
REL Field Marketing —Winnersh
- £23,130 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
Purchasing Manager
Accent Catering Services Ltd —Staines-upon-Thames
- £63,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply

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Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover

Reducing the Risk of Domestic Abuse
Thames Valley

Quick apply

Job details

Full-time | Fixed term contract
£28,000 a year

Benefits

Company pension

Qualifications

Driving Licence
Microsoft Office
Working with children
IT
Communication skills
Negotiation

Full job description

Reducing the Risk of Domestic Abuse

JOB DESCRIPTION

Job Title: Court-Based Independent Domestic Violence Advisor (IDVA)

One Year Contract- Maternity Leave Cover

Locality: Thames Valley (Oxfordshire, Buckinghamshire & Berkshire)

Salary: £29,000

Holidays: 25 days plus bank holidays

Hours of work: 37 hrs per week

Notice: 1 calendar months
1 month during the Probationary period.
2 month probationary period

Accountable to: Service Manager of Reducing the Risk of Domestic Abuse, CEO ultimately the Board of Trustees

Background to the post

Reducing the Risk is an Oxfordshire-based charity committed to the safety and empowerment of victims of abuse and of those who support them - and to promoting partnership working. The charity acts as a safe, trustworthy, responsive and inclusive resource for victims and their families, through its services in Oxfordshire, and for volunteers and practitioners nationally through its consultancy and training. In particular, it has developed the High Risk and Specialist Criminal and Civil Justice IDVA Service and Reducing the Risk’s DA Champion Network approach.

The charity plans to grow and develop its services across all of its current areas of work and this post will be vital to supporting and driving that change program.

The function of post holder

The post holder will be a member of the IDVA team and provide a pro-active service to victims of domestic violence attending court. They will use their skills to offer advice and support as clients at all risk levels navigate the family and criminal courts. The post holder will have the skills to act as lead professional, working to ensure an integrated service and if required co-ordinating multi-agency work to keep people safe, in addition to working with victims and signposting to other services. They will work with victims to apply for protective orders.

Responsibilities

Role of the Court-based IDVA

Provide high-quality telephone or face-to-face information, advocacy and support to domestic abuse victims who may need to, or be attending either criminal or civil court, or following the granting of a DVPO.
Be available periodically throughout the week in Oxfordshire courts so that victim-survivors can be directed by Ushers, CPS and Judges for immediate support.
Provide support and advice in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.
Support victims to apply for civil orders and support and advise as required.
Refer onto other relevant agencies to ensure ongoing safety of the victim-survivor and children.
Attend Court when required to represent the needs and wishes of the victim where known.
Provide victims with information, advocacy and support as cases progress through the criminal justice system, ensuring special measures are in place and supporting them to give impact statements, maximising their safety to help them give best evidence, reducing barriers to accessing justice and accompanying women to court where necessary.
Advise victims of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocating to ensure barriers to accessing support and protection are minimised.
Work proactively and in cooperation with the police and other criminal justice professionals to keep the victims perspective and safety at the centre of proceedings, maintain referral routes and increase access and earlier intervention, and to promote the successful and safe use of the criminal justice system.
Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary.
Work in partnership with key agencies particularly Thames Valley Police

The nature of this post will require flexibility to meet work needs as they arise. This will inevitably entail some work outside normal office hours. The post holder will be expected to adopt a flexible attitude to the duties. These may have to be varied after discussion, subject to the needs of the service and in keeping with the general profile of the post. There will also sometimes be a necessity to work effectively under pressure.

Appointment to the post will be subject to Enhanced DSB checks.

Full driving licence and access to a car during working hours

Required to travel across the whole of Thames Valley

General Responsibilities:

Represent and be an ambassador for Reducing the Risk
Work to support the mission, ethos, and values of Reducing the Risk including all adult and child safeguarding responsibilities.
Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position
Support and promote diversity and equality of opportunity throughout Reducing the Risk
Some hybrid working is available as agreed with the SM, however, the post holder will be in the office and court as and when required by the needs of the charity.

Person Specification

Experience

Relevant degree, demonstrable equivalent experience, a vocational qualification, or a willingness to undertake relevant study will be welcomed.
Experience of working with people experiencing domestic abuse / attending court or supporting people in a front-line service.
Experience or willingness to learn about working within a multi-agency and legislative framework.
Experience or willingness to learn and understand safeguarding procedures in relation to children and vulnerable adults.
Experience of risk assessment, safety planning and developing support plans in partnership with service users.
Working knowledge of legislation relevant to victims and children including criminal and civil remedies, housing legislation, welfare benefits and immigration legislation
Knowledge of issues and barriers experienced by all domestic abuse victims
Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
Have strong crisis management skills and the ability to deal with stressful and difficult situations.
Working knowledge of using IT: the Microsoft Office Suite, websites and key social media platforms
Effective problem-solving and decision-making skills.
Show initiative and be proactive when managing your caseload and interacting with your clients and agencies you’re working with.
Working knowledge of data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
Knowledge and understanding of both MARAC and the local pathways.

Personal Attributes

Enthusiasm, self-motivation and a self-managing ‘can do’ attitude.
A determination and willingness to take on new challenges and responsibilities.
Willing to challenge stereotyping, prejudice, discrimination and bias and work towards ending domestic abuse, sexual violence and gender inequality.
Committed to ensuring best practice, taking an evidence-based and considered approach.
Effective team player.
A commitment to ending violence within relationships and prioritising the safety of survivors, their children and the whole community.

Pay: £28,000.00 per year

Benefits:

Company pension

Experience:

similar: 1 year (preferred)

Licence/Certification:

Driving Licence (required)
DBS (Disclosure and Barring Service) (preferred)

Work Location: In person

Quick apply

Refine Your Search

support & client services managers jobs in reading, eng

Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover

Key Account Manager

Office Administrator

Business Development Manager

Customer Service Manager

New Business Manager

Data & Insight Manager

Mobile Cover Receptionist

Lettings Manager

LEAD FLORIST & COMMERCIAL MANAGER

SOC Analyst

Finance & Operations Manager

Contract Supervisor | Harwell Campus

Client Manager

Junior Facilities Administrator (Admin)

Assistant Quantity Surveyor OR Quantity Surveyor

Technical Support Desk Agent

Home Support Administrator

Account Executive

Purchasing Manager

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