Application support engineer Work, Jobs in Reading (with Salaries)

Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
12d
IT Support Engineer
DISConsulting IT Ltd —Basingstoke
- From £28,000 a year
- Full-time
- Azure
- Windows
- Computer networking
Quick apply
Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
- £25,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Spanish
- Computer Science
- English
- Employee stock purchase plan
Quick apply
Cloud Support Associate, Support Engineering
AWS EMEA SARL (UK Branch) —Thames Valley
- Weekend availability
- Computer Science
- AWS
- Bachelor's degree
2d
Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)
Netbuilder —Guildford
- Up to £36,000 a year
- Full-time
- Engineering
- C++
- Maths
Quick apply
5d
Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Azure
- Oracle
- Java
1st Line Technical Support Engineer
CTS Group Ltd —Abingdon
- Full-time
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Free parking
Quick apply
2d
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Graduate Devops Engineer, AWS
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- AWS
- Computer networking
- Linux
System Development Engineer, AWS Networking
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- DevOps
- Java
- AWS
User Services Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- English
- C++
- Bachelor's degree
5d
Senior Software Engineer – Deployment & Support
Evolve Dynamics LTD —Farnham
- Full-time
- C++
- APIs
- Linux
Quick apply
2d
Field Application Engineer, UK - Reconeyez
Vosker —Farnborough
- Full-time
- Hybrid work
- Up to 50% travel
- Microsoft Office
- Computer networking
Quick apply
Sr Tech Support Professional - Matrikon
Honeywell —Bracknell
- Full-time
- Doctoral degree
- Computer Science
- Windows
Heating Industry Technical Helpdesk Engineer
Navien Ltd —Guildford
- £32,000 - £40,000 a year
- Full-time
- Plumbing
- IT
- In-person
- Employee discount
- Bereavement leave
Quick apply
Senior DevOps Engineer
CGI —Reading
- Full-time
- Azure
- DevOps
- AWS
Quick apply
Software Development Engineer, CDSI
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- AWS
- Software development
- Linux
Software Engineer - NextGen Academy
Rocket Software —Newbury
- Full-time
- Hybrid work
- Engineering
- Java
- C++
First Line IT Support Apprentice
QA Apprenticeships —Reading
- £16,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking

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Onsite Engineer - Reading

Freestyle TS Ltd
Reading

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
12 days ago

Benefits

Company pension
Work from home

Qualifications

Software troubleshooting
Customer service
Windows
Technical support
IT support
Organisational skills
IT
Communication skills
Time management

Full job description

Onsite IT Engineer – Reading, Berkshire

Job Summary

Freestyle TS is a growing MSP with an exciting future, delivering the best customer service experience to our clients. As part of our growth, we are looking for an onsite engineer with a track record of maintaining exceptional levels of customer satisfaction and consistently completing support tickets accurately and efficiently.

You will take ownership of day-to-day IT support at the client’s Reading office, providing onsite technical support, managing tickets, and maintaining IT and AV systems.

A key part of the role is working closely with the client’s nominated point of contact, providing regular updates on issues, priorities, and planned work. You will act as their primary IT liaison onsite while ensuring a high standard of service is maintained across all users.

The role is split between onsite work in Reading and some Freestyle office working, depending on business needs.

Key Responsibilities

Act as the primary onsite IT representative for the client
Provide face-to-face support to end users
Work closely with the client’s nominated point of contact, providing regular updates and managing priorities
Log, manage and resolve tickets using a web-based system
Troubleshoot and support hardware, software and AV issues
Install and configure IT equipment and applications
Escalate issues to internal teams or vendors where required
Maintain accurate records, stock levels and asset information
Support ongoing maintenance and improvements across the IT environment
Work closely with internal technical teams to ensure seamless service delivery

Candidate Profile

You’ll be confident working in a customer-facing IT support role and comfortable acting as the onsite representative for a key client.

Strong communication skills are essential, as you will work directly with the client’s nominated contact and end users on a daily basis.

We’re looking for someone who is proactive, takes ownership, and enjoys solving technical problems while delivering excellent customer service.

Essential Experience

Experience in an IT support or onsite technician role
Strong customer service and communication skills
Experience working directly with customer stakeholders or nominated contacts
Knowledge of Microsoft Windows, Microsoft 365 and common business systems
Ability to troubleshoot hardware, software and AV issues
Experience using a ticketing system
Good organisational and time management skills

Key Skills

IT Support, Onsite Support, Customer Service, Microsoft 365, Windows, Troubleshooting, Hardware, Software, AV, Ticketing Systems, Communication, Problem Solving

Additional Information

Full-time, Monday–Friday
Hybrid working (onsite in Reading with some Freestyle office working)
Company pension
Bonus scheme

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Reading RG1 1AZ

Quick apply

Refine Your Search

application support engineer jobs in reading

Onsite Engineer - Reading

IT Support Engineer

Engineer – HW Tech Support

Cloud Support Associate, Support Engineering

Graduate Wireless Electronic Engineer / Software Developer (Wireless Products Team)

Sr. Premium Support Engineer - Identity & Access Management (IAM)

1st Line Technical Support Engineer

Technical Support Engineer

Technical Support Engineer (US hours)

Graduate Devops Engineer, AWS

System Development Engineer, AWS Networking

User Services Specialist

Senior Software Engineer – Deployment & Support

Field Application Engineer, UK - Reconeyez

Sr Tech Support Professional - Matrikon

Heating Industry Technical Helpdesk Engineer

Senior DevOps Engineer

Software Development Engineer, CDSI

Software Engineer - NextGen Academy

First Line IT Support Apprentice

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