Customer experience representative Work, Jobs in Redditch, Wor (with Salaries)

Administrative Support Officer
Civic Recruitment Limited —Redditch
- £16.51 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Customer Service Representative
WeDo Tyres —Pershore
- £25,400 a year
- Full-time
- Customer service
- Driving
- Data entry
- Free parking
Quick apply
1d
Experienced Customer Service Representative
UEI Falcontec —Halesowen
- From £12.71 an hour
- Overtime
- Bilingual
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
6d
Customer Experience Representative
LegalAndGeneral —Solihull
- £24,720 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
Quick apply
6d
Customer Service
Emerald Green Energy Ltd —Birmingham
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
Customer Experience Representative
Legal & General Investment Management —Solihull
- £24,720 a year
- Hybrid work
- Customer service
- Communication skills
- Employee discount
6d
Customer Service/Sales Assistant
The Growth Group —Birmingham
- £490 - £650 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
13h
Solar Sales Representative
Emerald Green Energy Ltd —Worcester
- Full-time
- Hybrid work
- CRM software
- Sales
- English
- Flexitime
- Referral programme
Quick apply
12h
Director Volunteer Estate
The Council of Reserve Forces' and Cadets' Association —Birmingham
- £72,840 a year
- Full-time
- Management
- Travel
- Contracts
Quick apply
9d
Membership Support Officer
National Association of Funeral Directors —Solihull
- £21,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
1d
Customer Service Representative
Kite Packaging —Coventry
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
5d
Sales Development Representatives
Convergence Group —Solihull
- £30,000 - £35,000 a year
- Full-time
- Sales
- Classroom experience
- Communication skills
Quick apply
6d
Operations & Compliance Coordinator
Easy Truck Material Handling Ltd —Bromsgrove
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Field Sales Representative - Worcester
Flatpay —Worcester
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Customer Service Representative
Tom White Waste Ltd. —Coventry
- From £26,941 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
Quick apply
12d
Customer Service Representative M-F
Safran —Wolverhampton
- Full-time
- Management
- Microsoft Office
- Continuous improvement
Solar PV Sales Representative
Eco Homes Birmingham Ltd —Birmingham
- £24,420.00 - £82,488.92 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
5d
Graduate Sales Development Representative
Flourish —Birmingham
- £35,000 a year
- Full-time
- Hybrid work
- Sales
- Classroom experience
- Communication skills
Quick apply
Territory Representative
Howdens Joinery Co. —Alcester
- Full-time
- Sales
- Annual leave
- Employee discount
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- English
- Communication skills
- Employee assistance programme

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Administrative Support Officer

Civic Recruitment Limited
Redditch

Quick apply

Job details

Part-time
£16.51 an hour
11 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Time management

Full job description

2 months contract with a Local Authority

Job Title: Administrative Support Officer (Part-Time)

Job Purpose

To provide efficient administrative, technical and customer support to the Parks and Greenspaces Service, ensuring the effective day-to-day operation of parks, greenspaces and allotment services.

The postholder will act as a key point of contact for residents, tenants, stakeholders and contractors, maintaining accurate records, supporting service administration, coordinating meetings, and assisting officers in delivering high-quality customer-focused services.

Key Responsibilities

Administrative Support

Provide comprehensive administrative support to the Parks and Greenspaces team.
Maintain accurate records, databases, filing systems and service documentation.
Prepare and process correspondence, reports, forms and other service-related documents.
Support the organisation of meetings, including scheduling, agenda preparation and minute taking.
Assist with data entry, record management and general office administration.
Provide technical administrative support to officers when required.

Customer and Stakeholder Support

Act as a first point of contact for residents, allotment tenants and stakeholders via email and telephone.
Respond to routine enquiries and direct more complex issues to the appropriate officer.
Monitor and manage the Parks and Open Spaces inbox, ensuring timely responses to enquiries.
Support the administration of allotment applications, waiting lists, tenancy records and site information.
Assist with parks and greenspace-related enquiries and customer requests.

Team Support

Liaise with colleagues, contractors, site representatives and external partners as required.
Provide administrative support to projects, events and service initiatives.
Assist in maintaining effective communication across the service.
Provide cover for colleagues during periods of absence where required.

Corporate Responsibilities

Ensure all work is carried out in accordance with Council policies, procedures and customer service standards.
Maintain confidentiality and accuracy in handling information and records.
Promote a positive and professional image of the Council at all times.
Comply with health and safety, data protection and safeguarding requirements.

Essential Experience

Previous experience in an administrative, business support or customer service role.
Experience dealing with customer enquiries in a professional manner.
Experience maintaining records, databases and documentation.
Experience using Microsoft Office applications, including Outlook, Word and Excel.

Essential Qualifications

GCSEs (or equivalent) including English and Mathematics.
Relevant administrative or business support qualification (desirable).
Evidence of ongoing professional development (desirable).

Skills and Knowledge

Excellent organisational and time management skills.
Strong written and verbal communication skills.
Good IT skills and confidence using office software and databases.
Ability to prioritise workloads and meet deadlines.
Strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Professional and customer-focused approach.
Understanding of confidentiality and data protection principles.
Knowledge of local government services or parks and greenspaces operations (desirable).

Additional Information

Pay Rate: £16.51 per hour.
Hours: 25 hours per week.
Location: Redditch.
Working Pattern: Part-time (e.g. 3 days per week).
Working Arrangement: Hybrid (office-based and remote working).
Occasional flexibility may be required to support meetings, service activities or events.
Commitment to delivering excellent customer service and supporting team objectives.
We operate on a bi-weekly payment schedule.
Closing date: Soon – early applications are encouraged

Quick apply

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