Guest experience manager Work, Jobs in Redditch, Wor (with Salaries)

Assistant Conference and Events Manager
Valor Hospitality —Stratford-upon-Avon
- £35,020 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Serviced Accommodation Manager
Oracle Property Ltd —Stratford-upon-Avon
- £15 an hour
- 8 hour shift
- Cleaning
Quick apply
3d
General Manager
Billesley Manor Hotel & Spa —Alcester
- £75,000 - £80,000 a year
- Hotel
- Quality control
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Manager
The Lygon Arms —Broadway
- £35,000 a year
- Weekend availability
- Bar
- Hotel
- Training & development
- Employee discount
- Referral programme
Quick apply
11d
Operations Manager - The Fish Hotel
Farncombe Estate —Broadway
- £49,650 a year
- Weekend availability
- Hotel
- Supervising experience
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Reservations Manager
Albert's Schloss Birmingham —Birmingham
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Bakery
- Phone etiquette
Quick apply
9d
Assistant Hotel Manager
Atlas Hotels —Birmingham
- £33,750 a year
- Weekend availability
- Hotel
- Leadership
- Employee discount
- Referral programme
Quick apply
8d
General Manager
Creams Cafe Coventry —Coventry
- £28,000 - £33,000 a year
- Full-time
- Hotel
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Assistant General Manager
Everyman Media —Stratford-upon-Avon
- Full-time
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Events Coordinator
The Lygon Arms —Broadway
- £31,930 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
- Referral programme
Quick apply
11d
Hotel - Duty Manager
Premier Inn —Evesham
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Operations & Reception Coordinator
Lickhill Manor Caravan Park —Stourport-on-Severn
- £13.35 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Accounting
Quick apply
8d
Assistant Front of House Manager
Ardencote —Warwick
- £31,000 a year
- Weekend availability
- Hotel
- Front desk
- Training & development
- Free parking
- Employee assistance programme
Quick apply
9d
General Manager
The Moat House Inn —Alcester
- Up to £45,000 a year
- Full-time
- Hotel
- Restaurant
- Communication skills
- Employee discount
Quick apply
Kennel Assistant
Bark Inn Kennels —Bromsgrove
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Cleaning
Quick apply
Guest Service Assistant
Holiday Inn Birmingham Bromsgrove —Bromsgrove
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
1d
Front of House Manager
FAUN —Malvern
- From £34,000 a year
- Full-time
- Sales
- Restaurant management
- Bakery
- Employee discount
Quick apply
Duty Manager - Full Time
The View - Hill Farm Leisure Limited —Henley in Arden
- £14.50 - £15.00 an hour
- Full-time
- Bar
- Restaurant management
- English
- Employee discount
Quick apply
2d
Head Of Park Operations
West Midland Safari Park —Bewdley
- Weekend availability
- Continuous improvement
- Team management
- Leadership
- Employee discount
Quick apply
5d

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Assistant Conference and Events Manager

Valor Hospitality -
Stratford-upon-Avon

Quick apply

Job details

£35,020 a year

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount
Referral programme

Qualifications

Hospitality
Hotel events and banqueting department experience
Events and banqueting support
Client engagement
Internal department liaison
Event management experience
Organisational skills
Event planning assistance
Budgeting
Events management
Training & development
Communication skills

Full job description

Crowne Plaza Stratford Upon Avon

We believe that every event is an opportunity to create a lasting impression, our hotel offers unmatched hospitality and state-of-the-art facilities, making us the preferred choice for business conferences, exclusive events, and memorable celebrations.

We are seeking an energetic and detail-oriented Assistant Conference and Events Manager to join our team. This role is crucial in supporting the management of all aspects of conference and event planning, from the initial inquiry to the final touches of execution, ensuring high standards are met and guests' expectations are exceeded.

Key Responsibilities:

Support in the operational delivery of a wide range of events, from corporate conference meetings to large-scale banquets.
Lead in the set up, delivery and break down of all events ensuring a smooth and efficient process is experienced.
Work closely with the sales team to understand the clients requirements and provide tailored solutions that align with their vision.
Coordinate with various departments to ensure seamless delivery of services and event logistics.
Monitor event timelines and ensure all deadlines are met.
Help manage budgets and financial aspects of events, ensuring the department are in line with payroll budgets.
Address and resolve any issues that arise before or during events to maintain service excellence.
Assist in training and supervising event staff to ensure they meet the hotel’s high standards.
Maintain strong relationships with any suppliers and external partners.
Continuously update knowledge of industry trends to enhance event offerings.

Qualifications:

Proven experience in event management, preferably in a hospitality setting.
Strong organizational skills with the ability to manage multiple events simultaneously.
Excellent communication and interpersonal skills, with the capacity to engage effectively with clients and team members.
Ability to work flexibly, including evenings and weekends, as event schedules require.

Why Join Us:

Career Growth: This position offers significant opportunities for personal and professional development in a dynamic and growing hospitality environment.
Competitive Salary: We offer a competitive salary and benefits package, reflecting your experience and qualifications.
Supportive Team: You will work with a passionate team that is dedicated to providing exceptional events and maintaining our status as a premier event destination.
Innovative Culture: Our hotel prides itself on creativity and innovation in the hospitality sector, encouraging team members to bring new ideas to the forefront.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
Discounted stays for friends and family.
50% discount when dining in our restaurants and bars.
Free meals while on duty, keeping you well-fuelled.
Access to high-street discounts on a range of shops, experiences and more.
Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

Fully funded apprenticeship programmes.
Internal development programmes, designed to support you as you grow within your role.
Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Quick apply

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