technical support occupations Work, Jobs in redditch, wor (with Salaries)

Technology Products Support Officer
McHale Komatsu Ltd —Redditch
- Full-time
- CRM software
- Civil engineering
- Microsoft Excel
- Employee assistance programme
Quick apply
12d
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
13d
Associate Applications Support Engineer
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Hybrid work
- IT
- Communication skills
13d
Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Service Delivery Analyst
Swanton Care and Community —Coventry
- £30,000 - £35,000 a year
- Remote
- Computer Science
- Continuous improvement
- Communication skills
13d
Service Desk Engineer
NFP Corp —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
12d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
19h
Systems Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- CRM software
- Customer service
- Analysis skills
Quick apply
6d
Customer Experience Professional
Air Products and Chemicals —Worcester
- Weekend availability
- Hybrid work
Quick apply
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Application Support Officer
Dudley Metropolitan Borough Council —Dudley
- £31,537 - £34,434 a year
- Part-time
- Customer service
3d
Cisco Technical Success Manager
Softcat —Birmingham
- Hybrid work
- Sales
- Travel
- Organisational skills
- Flexible schedule
6d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
EPOS Tech Implementer / Trainer
nGeneration —Tipton
- £25,214 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Customer Support Technician (Industrial Products)
Centre Tank Services Ltd —Minworth
- £28,000 - £31,000 a year
- Full-time
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
16h
VodafoneThree - Onsite Advisor - Central Birmingham
Vodafone —Birmingham
- £30,384 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
1d
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave

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Technology Products Support Officer

McHale Komatsu Ltd
Redditch

Quick apply

Job details

Full-time
12 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

CRM software
Civil engineering
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT
Customer support

Full job description

Redditch Head Office
Full-Time | Permanent
Office-Based | 5 Days Per Week

Are you technically minded with strong customer support skills and an interest in construction technology and innovative equipment solutions?

We’re looking for a Technology Products Support Officer to join our Komatsu Technology Team based at our Redditch Head Office. This is an exciting opportunity to work with cutting-edge machine control and smart construction technology, supporting both customers and internal teams across the UK.

Who are McHale Komatsu?
At McHale Komatsu, we are proud to be one of the largest construction equipment distributors in the UK. We supply some of the world’s most exciting and innovative equipment, including Intelligent Machine Control (iMC) technology and Hybrid Excavators, helping customers improve efficiency and reduce environmental impact.

We’re passionate about supporting our local communities, developing our people, and creating an environment where enthusiastic and motivated individuals can build long-term careers within a well-respected and growing business.

Known for our quality, innovation and friendly culture, we are always looking for talented people to join the team.

What you’ll be doing:

Providing first-line technical support for Komatsu Technology products, including Komatsu iMC machines, Smart Construction products, 3DMG and aftermarket systems such as Topcon, Trimble, Leica and Tilt Rotators
Supporting customers and internal teams via telephone, email and remote access systems
Assisting machine operators, engineers and sales teams with product and software queries
Managing and responding to support requests through the ticketing system, ensuring agreed response targets are achieved
Producing reports and analysis relating to customer support activity
Building strong working relationships with customers and colleagues to deliver excellent customer service
Supporting the continued growth and effective use of Komatsu technology products across the business

What we’re looking for:

Essential:

Good knowledge of Microsoft Office packages, including Outlook and Excel
Strong technical aptitude with excellent problem-solving skills
Good interpersonal and customer care skills
Ability to work independently and manage workload effectively
Proactive and organised approach
GCSEs Grade A–C (or equivalent)

Desirable:

Previous experience in a similar support or technical role
Excellent IT skills
Experience using CRM systems
A consultative approach when supporting customers
Basic understanding of GNSS/GPS technology within earthworks or civil engineering environments
A willingness to continually learn and develop technical knowledge

Why join McHale Komatsu?

Opportunity to work with industry-leading technology and equipment
Supportive and collaborative team environment
Career development opportunities within a growing business
Work with innovative products shaping the future of construction technology
Be part of a reputable and well-established organisation with a strong people-focused culture

What we can offer you:

Competitive Salary
Employee Assistance Programme
On the job training and progression
Cycle2Work Scheme
Company Pension Scheme
Death in Service Benefit

Quick apply

Refine Your Search

technical support occupations jobs in redditch, wor

Technology Products Support Officer

Onsite IT Support Analyst - 1st/2nd line

Associate Applications Support Engineer

Support Desk Engineer

IT Support Analyst

Service Delivery Analyst

Service Desk Engineer

ICT Support Analyst - Birmingham

Systems Support Coordinator

Customer Experience Professional

First Line Support Analyst

3rd Line Engineer - Support

Service Desk Analyst

Application Support Officer

Cisco Technical Success Manager

Service Desk Analyst / IT Support Help Desk Technician

EPOS Tech Implementer / Trainer

Customer Support Technician (Industrial Products)

VodafoneThree - Onsite Advisor - Central Birmingham

IT Support Specialist

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