Technical support Work, Jobs in Reigate, Sry (with Salaries)

Technical Support Assistant
Bookedit —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
6d
Support Technician Airport Systems
Embross —Gatwick Airport
- £22,000 - £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Computer networking
Quick apply
8d
Technical Associate Programme
Bookedit —London
- £24,420 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Organisational skills
Quick apply
6d
Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick apply
8h
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Junior Digital Technician
AtkinsRéalis —Epsom
- Overtime
- Hybrid work
- Communication skills
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
8d
Systems Development & Training Officer
Surrey County Council —Reigate
- From £41,585 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
8d
IT Support Engineer
Air Charter Service —Surbiton
- Full-time
- Communication skills
- Time management
- Gym membership
Quick apply
End User Support Technician
Thales —Crawley
- Weekend availability
- Windows
- Annual leave
- Employee discount
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
3d
Ecosystem Technical Support Specialist (Hybrid)
Motorola Solutions —Westminster
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Travel
- Employee stock purchase plan
- Annual leave
3d
Installation Support Agent
Flatpay —London
- English
- IT
- In-person
Quick apply
Tech Support (Remote Position)
WizzHosting —London
- Remote
Technical Event Support Technician
Ardingly College —Haywards Heath
- £27,976 a year
- Weekend availability
- School
1d
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
7d
Senior IT Support Technician
GLF Schools —Caterham
- £30,791 a year
- Full-time
- School
1d
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
8d
Support Engineer - London
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply

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Technical Support Assistant

Bookedit -
London

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
6 days ago

Qualifications

Customer service
Technical support
IT support
Organisational skills
Account management
Communication skills

Full job description

Technical Support Assistant
The Role

The Technical Support Assistant provides hands-on support across client
accounts, ensuring that systems and solutions are implemented accurately,
efficiently, and in line with client requirements. This role requires strong
attention to detail, a proactive approach to problem-solving, and the ability to
work closely with account stakeholders to drive client satisfaction and success.
No prior technical experience is required; full training will be provided. This
position is ideal for a motivated, organized, and customer-focused individual
eager to develop technical and client management skills.

Key Objectives of the Role
 Prepare, maintain, and manage client systems accurately and efficiently.
 Ensure the timely and successful delivery of solutions aligned with
customer needs and objectives.
 Communicate clearly and proactively with clients regarding the progress
of queries and requests.
 Collaborate with internal stakeholders to identify opportunities for
improvement and growth within client accounts.
 Support colleagues by assisting with complex client requests or issue
escalations as needed.

Responsibilities
Client Systems Management
 Prepare, configure, and maintain client-specific systems according to
documented procedures.
 Follow training and guidance to ensure accurate system setup and
updates.
 Maintain a high level of attention to detail to prevent errors and ensure
systems operate correctly.
Delivery & Customer Support Ensure all solutions are delivered on time and meet customer objectives.
 Respond to client queries promptly and keep clients informed of
progress where needed.
 Escalate issues or complex requests to appropriate team members when
necessary.
 Ensure updates and solutions are delivered within agreed commercial
parameters.
Collaboration & Growth Support
 Work closely with internal stakeholders to support service delivery.
 Identify opportunities to enhance the client experience, encourage
adoption of new features, and support account development.
 Assist in managing escalations or challenging client requests, ensuring
issues are resolved efficiently.
Continuous Improvement
 Maintain knowledge of processes, systems, and best practices through
training and ongoing learning.
 Provide feedback on systems or processes that could improve efficiency
or customer experience.

Skills & Attributes
 Strong attention to detail and organizational skills.
 Excellent communication and customer service skills.
 Proactive, solution-oriented, and able to work independently.
 Collaborative and adaptable, comfortable working with a range of
stakeholders.
 Willingness and ability to learn new systems and processes quickly.

This role requires an individual who actively demonstrates and upholds
company values.

This job description is not exhaustive. The employee may be required to
undertake additional duties within their skillset and capability as reasonably
requested by their manager to support the needs of the business.

Pay: £25,000.00-£30,000.00 per year

Work Location: Hybrid remote in London EC4A 2DQ

Quick apply

Refine Your Search

technical support jobs in reigate, sry

Technical Support Assistant

Support Technician Airport Systems

Technical Associate Programme

Production Support Analyst

Technical Support Specialist

Junior Digital Technician

First Line Support / Helpdesk Engineer - Hybrid

Systems Development & Training Officer

IT Support Engineer

End User Support Technician

IT Support - Trainee

Ecosystem Technical Support Specialist (Hybrid)

Installation Support Agent

Tech Support (Remote Position)

Technical Event Support Technician

3rd Line Support Engineer

Senior IT Support Technician

L2 Support Engineer

Support Engineer - London

Trainee IT Support Engineer

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