Remote work from home customer service Work, Jobs in Remote (with Salaries)

Customer Service Advisor - Nights Team
Capital on Tap —Remote
- £500 - £750 a week
- Weekend availability
- Remote
- Customer service
- Financial services
- Communication skills
See Work Differently Placement, Customer Support Assistant
Royal National Institute of Blind People —Remote
- £13.45 an hour
- Part-time
- Remote
- CRM software
- Customer service
- Employee discount
4d
Central Invoicing Administrator
The Vella Group —Remote
- £27,976 a year
- Full-time
- Remote
- Employee discount
- Life insurance
Quick apply
1d
Childcare Administration Assistant
The Strings Club —Remote
- £29,120 - £32,000 a year
- Part-time
- Remote
- Childcare
- Customer service
- Administrative experience
- Referral programme
Quick apply
18h
Customer Service Advisor - Midnights Team
Capital on Tap —Remote
- £500 - £750 a week
- Full-time
- Remote
- Customer service
- Financial services
- Communication skills
Online Customer Service
CDRUS LTD —Remote
- From £24,420 a year
- Full-time
- Remote
- Spanish
- Sales
- English
Quick apply
Customer Service Champion - Pet Insurance
Pets at Home —Remote
- £26,000 - £29,000 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
7d
Customer Service Representative
Shaw Europe Limited —Remote
- £30,000 - £35,000 a year
- Full-time
- Remote
- Spanish
- Sales
- Customer service
- Free parking
- Life insurance
Quick apply
10d
Contact Centre Agent
ESP Group —Remote
- £12.71 an hour
- Temporary
- Remote
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Card Acquiring, Business Banking Customer Operations Advisor
Monzo —Remote
- £28,050 - £35,475 a year
- Full-time
- Remote
- Banking
- Work from home
- Flexible schedule
10d
Remote sales position
Huxley Developments Ltd —Remote
- £100 - £1,000 a day
- Remote
- Customer service
- English
- IT
- Flexitime
- Work from home
Quick apply
3d
Clinical Operations Administrator - Maternity Cover (Homebased)
Health Partners —Remote
- £24,784.50 a year
- Full-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
10d
Senior Customer Service Champion - Pet Insurance
Pets at Home —Remote
- £30,000 - £32,000 a year
- Full-time
- Remote
- Customer service
- Travel
- Mentoring
Client Associate - Workplace Support (Home-based - UK)
Health Partners —Remote
- £24,784.50 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Business Administration Training
SCCU Group —Remote
- Monday to Friday
- Remote
Quick apply
Senior Customer Services Advisor
Fanatics Collectibles —Remote
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Communication skills
- Flexible schedule
Quick apply
Customer Experience Specialist
Showbie Inc. —Remote
- £30,000 - £35,000 a year
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Quick apply
Sales Associate (Part-time)
REISS —Remote
- Part-time
- Remote
- Customer service
- Communication skills
- Employee discount
Quick apply
Senior Claims Service Champion - Pet Insurance
Pets at Home —Remote
- £30,000 - £32,000 a year
- Full-time
- Remote
- Customer service
- Travel
- Communication skills
7d
Customer Success Manager II
FinQuery —Remote
- Full-time
- Remote
- Google Suite
- Salesforce
- Analysis skills
- Annual leave
1d

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remote work from home customer service jobs near remote

Customer Service Advisor - Nights Team

Capital on Tap -
Remote

Apply Now

Job details

£500 - £750 a week

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Qualifications

Live chat
Customer service
Financial services
Communication skills

Full job description

We're Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

UK-based remote role — you must be located in the UK with the right to work.

Customer Service Team
We're not just another call centre — we're the team small business owners rely on every day. You'll have the space to think, solve problems creatively, make confident decisions, and see the impact of your work quickly.

As the friendly voice of Capital on Tap, you'll help make life easier for our customers by keeping things simple, clear, and stress-free while they focus on building their businesses.

What You'll Be Doing ️
Working remotely as part of a structured, supportive team, you'll:

Support customers across phone, email, and live chat.
Take full ownership of queries from first contact through to resolution.
Handle complex and sensitive account queries with confidence and care.
Apply financial services policies and processes accurately while managing high volumes with professionalism.
Identify customers who may need extra support and ensure they receive it.
Work closely with your remote team to share feedback, suggest improvements, and continuously enhance the customer experience.

Our Values & Culture

Just Pilot: We never settle for "good enough". We pilot new ideas fast, ask questions to figure it out, and scale quickly.
Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
Be a Buddy: We tap in from day one to help the team, we do the right thing even if it's hard.
Owners and Dates: We don't chase people. If you own a task and agree to a date, the expectation is that it gets done.
Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

We're Looking For

2+ years' customer service experience in a financial services or contact centre environment.
Confident handling multi-channel customer contacts (phone, email, live chat).
Strong communication skills, sound judgement, and high attention to detail.
Comfortable working within regulated environments and quality standards.
Calm, solutions-focused, and professional when managing sensitive or difficult cases.
Self-motivated and able to work independently in a remote setting.

Remote Working Requirements

A quiet, secure home working space with reliable high-speed internet.
Comfortable working structured shifts from home while staying organised, focused, and engaged.
Strong self-management skills and confidence using multiple systems at once.

We'll provide all the equipment you need to succeed.

Shifts
We operate extended support hours and offer structured rotating shift patterns. Shift reliability is essential in a remote environment.

Nights Team - Working Monday–Sunday (2 weekends in every 4), covering between 6pm–6am or 8pm–8am. 4-week rolling shift pattern:

Week 1: 4 on, 3 off
Week 2: 3 on, 1 off, 3 on
Week 3: 3 off, 4 on
Week 4: 7 days off

The first 2 weeks of your training will be conducted Monday - Friday between 9am-5:30pm. You will then move onto the above shift pattern.

Interview Process

Stage 1: 15-minute telephone interview with Talent Partner
Final Stage: 45-minute video interview with 2 of our Customer Service Team Leaders

Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

remote work from home customer service jobs in remote

Customer Service Advisor - Nights Team

See Work Differently Placement, Customer Support Assistant

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Customer Service Advisor - Midnights Team

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