Service officer Work, Jobs in Repton, Dby (with Salaries)

Customer Service Officer
East Midlands Railway —Leicester
- £26,968.12 - £29,964.58 a year
- Weekend availability
- Employee discount
4d
Police Officer - Leicester, Coventry, Peterborough and Nottingham
British Transport Police —Leicester
- £32,472 - £50,256 a year
- Communication skills
Quick apply
21h
Probation Officer - Derby City
HM Prison & Probation Service —Derby
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
13d
Information Security Officer
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Prevention & Engagement Officer
Trent & Dove Housing —Burton-On-Trent
- Up to £33,335 a year
- Full-time
- IT
- Communication skills
13d
HR Officer
John Port Spencer Academy —Derby
- £29,154 - £31,139 a year
- Serving
- University
- School
14d
Loss Prevention Officer- Derby
NEXT —Derby
- £25,068 a year
- Weekend availability
- Travel
- IT
Quick apply
Customer Liaison Officer
Places for People —Derby
- £30,000 a year
- IT
- Communication skills
- Employee discount
- Flexible schedule
12d
CSI Tier 2
Derbyshire Constabulary —Derby
- £34,662 - £42,612 a year
- Full-time
2d
Safeguarding Officer
The de Ferrers Academy —Burton-On-Trent
- £30,518 - £33,143 a year
- Communication skills
- Employee assistance programme
6d
Independent Reviewing Officer
Nottinghamshire County Council —Nottingham
- Part-time
- Supervising experience
- Care plans
- Communication skills
12d
Corporate Support Officer
Derby City Council —Derby
- £26,403 - £28,142 a year
- Full-time
- Administrative experience
- Communication skills
Community Duty Officer
Affinity Learning Partnership —Burton-On-Trent
- £13.05 an hour
Milestone House Officer
Derby City Council —Derby
- £28,598 - £31,022 a year
- Full-time
Housing Standards Intelligence Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
13d
Operations Support Officer
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £32,073 - £39,043 a year
- Full-time
- Analysis skills
- Continuous improvement
5d
Group Sales & Partnerships Officer
SENAD Group —Derby
- £40,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
7d
Environmental Health Officer / Housing Officer / Graduate Environmental Health Officer
East Staffordshire Borough Council —Burton-On-Trent
- £31,022 - £40,777 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
6d
Compliance Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Travel
- Contracts
- School
6d
Apprentice Licensing Officer
East Staffordshire Borough Council —Burton-On-Trent
- £24,796 - £25,989 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
13d

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service officer jobs near repton, dby

Customer Service Officer

East Midlands Railway -
Leicester

Apply Now

Job details

Permanent
£26,968.12 - £29,964.58 a year
4 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Full job description

Customer Service Officer – Leicester Station

Make a difference every day with East Midlands Railway

At East Midlands Railway (EMR), we're proud to be One Team. Every day, our people help keep customers moving safely, reliably, and comfortably across the East Midlands and beyond.

With over 2,600 colleagues, we're passionate about delivering great service, doing the right thing, and creating a railway that puts customers at the heart of everything we do. Our Customer Service Officers play a vital role in making that happen.

Ten times accredited as a Top Employer and Gold accredited under the Inclusive Employers Standard, we're committed to creating a workplace where everyone feels valued, supported and empowered to be themselves.

Are you someone who enjoys helping people and making a positive impact?

We're looking for future Customer Service Officers to join our team at Leicester Station.

This is a varied and rewarding role where no two days are the same. You'll be the friendly face customers see when they arrive at the station, providing information, support and reassurance, while also helping to ensure trains are dispatched safely and services run smoothly.

Whether you're assisting a customer who needs extra support, providing travel information during disruption, or helping dispatch a train safely from the platform, you'll make a real difference to our customers' journeys.

What you'll be doing

As a Customer Service Officer, you'll:

Safely and efficiently dispatch trains from the platform
Welcome customers and help them navigate the station
Provide travel information and guidance during service disruption
Support customers requiring additional assistance, including vulnerable passengers
Carry out station safety and security checks
Be a visible and approachable presence throughout the station
Work closely with colleagues to deliver a safe, reliable and welcoming environment
Represent EMR positively by delivering outstanding customer service every day

What we're looking for

You don't need previous railway experience – we'll provide all the training you need.

We're looking for people who:

Enjoy working with customers and helping others
Communicate confidently and clearly
Remain calm and professional under pressure
Take initiative and can think on their feet
Enjoy working as part of a team
Have a positive, can-do attitude
Are committed to delivering safe and excellent customer service

Your working pattern

This role operates on a shift-based rota covering early mornings, evenings, weekends and bank holidays.
Flexibility is important, but your roster will be provided in advance to help you plan your work-life balance.

Training and safety

Customer Service Officer is a safety-critical role.
As part of the recruitment process, you'll be required to complete a safety medical assessment, including drugs and alcohol screening and colour vision testing.
Don't worry – we'll support you through every stage of the process.
You'll receive comprehensive training through a combination of classroom learning and on-the-job mentoring to ensure you feel confident and prepared for the role.

What we offer

In return, you'll receive:

Competitive salary
Defined benefit pension scheme
Free leisure travel on the EMR network and with Abellio and LNER
75% discount on national leisure travel for you and your eligible dependants
Friends and family discounts on EMR services
Employee benefits and wellbeing support
Excellent training and career development opportunities

Information Session:

Want to learn more before applying?
Join our online Information Session on Microsoft Teams, where we'll provide an overview of the role, explain the shift patterns, discuss expectations, and answer any questions you may have.
Date: Thursday 18 June
Time: 5:00pm

Please register your interest using the link below by 17 June. Please note that registering for the information session is not an application for the role.

Customer Service Officer Information Session – Register Here Leicester Customer Service Officer Information Session – Fill in form

How to apply

Apply Now

Refine Your Search

service officer jobs in repton, dby

Customer Service Officer

Police Officer - Leicester, Coventry, Peterborough and Nottingham

Probation Officer - Derby City

Information Security Officer

Prevention & Engagement Officer

HR Officer

Loss Prevention Officer- Derby

Customer Liaison Officer

CSI Tier 2

Safeguarding Officer

Independent Reviewing Officer

Corporate Support Officer

Community Duty Officer

Milestone House Officer

Housing Standards Intelligence Officer

Operations Support Officer

Group Sales & Partnerships Officer

Environmental Health Officer / Housing Officer / Graduate Environmental Health Officer

Compliance Officer

Apprentice Licensing Officer

I want to receive the latest job alerts for service officer in repton, dby

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