Customer care specialist Work, Jobs in Richmond, Gtl (with Salaries)

Customer Service/Triage Specialist
Workplace Options —London
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
2d
Care Assistants
Caremark - Home Care in Hounslow and Chiswick —Hounslow
- £12.71 - £14.80 an hour
- Annual leave
- Flexible schedule
Private Healthcare Full-Time Receptionist
MyHealthcare Clinic —Chiswick
- £25,000 - £26,000 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
Quick apply
6d
Customer Support Specialist
The Electric Car Scheme —Hayes
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
1d
Health Advisor/FOH
MyHealthcare Clinic —Swiss Cottage
- £28,500 a year
- Overtime
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
14d
Senior Customer Service Advisor - Kingston upon Thames
Barclays —Kingston upon Thames
- £31,500 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
12d
Care Home Administrator
Barchester Healthcare —Wimbledon
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Dental Receptionist- Full time
Ealing Dental Specialists —London
- From £12.80 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Front desk
Quick apply
14d
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
Warehouse Operative (Monday to Friday)
CCF —Wandsworth
- Full-time
- Microsoft Excel
Cashier
Travelex —Heathrow
- £13 an hour
- Overtime
- Heavy lifting
- Communication skills
- Health & wellbeing programme
- Employee discount
Customer Service Specialist - US Cards
Lendable —London
- £30,000 - £39,000 a year
- Full-time
- Hybrid work
- Spanish
- Machine learning
- Financial services
- Annual leave
- Work from home
Female Night Support Worker
Glenholme Specialist Healthcare —Finchley
- £12.75 - £12.95 an hour
- Full-time
- Hospitality
- Paid training
- Annual leave
Quick apply
13d
Health and Wellness Sales Advisor
Boots —London
- £13.56 - £15.59 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Support Worker
Saha —London
- £28,884.50 a year
- Weekend availability
- Customer service
- Travel
- Communication skills
- Annual leave
- Sick pay
3d
Bank Guest Services Assistant
The London Clinic —London
- £13.20 an hour
- 12 hour shift
- Hospitality
- Customer service
- Microsoft Office
7d
Care Assistant
Caremark - Home Care in Richmond Upon Thames —Twickenham
- £12.71 - £14.80 an hour
- Annual leave
- Flexible schedule
Customer Care Specialist
Prima —London
- Hybrid work
- Customer service
- Care experience
- Data entry
Quick apply
Sales Assistant - Croydon
TGJones —Croydon
- £8.00 - £12.71 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount
Quick apply
Bank Medical Receptionist
The London Clinic —London
- £13.70 an hour
- Hospitality
- Customer service
- Hotel
12d

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Customer Service/Triage Specialist

Workplace Options -
London

Quick apply

Job details

Full-time
£27,000 a year
2 days ago

Benefits

Employee mentoring programme
Employee assistance programme
Gym membership
Life insurance

Qualifications

Customer service
Communication skills

Full job description

Who we are:

At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.

Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.

Current Opportunity: Customer Service/Triage Specialist

Remote/Hybrid/Onsite: Must be UK based. Can be remote or hybrid depending on your proximity to our Ealing, London office.
Salary: £27,000 gross per annum plus competitive benefits offering.

What you will do:

Workplace Options have an exciting opportunity for a Customer Service/Triage Specialist to join our Information team in the UK. Our Customer Service/Triage Specialists provide personal and family assistance to members and their families.

Responsibilities:

Triaging client calls to the appropriate department: Counselling, Wellness, Financial and Legal.
Researching and referring clients to various resources in the community depending on the client’s situation.
Cases may involve research on Education-College/Financial Aid, Tutoring Services, Public/Private Schools.
Cases may require locating resources regarding Family Services-Adoption, Parenting Classes, Birthing Classes, Support Groups.
Support provided may be related to Relocation Services-Apartments, Estate Agents, Subsidised Housing, Moving companies.
Calls may be answered with regards to Social Services-Rental Assistance, Utility Assistance, Child Care Subsidy, Housing Subsidy and Financial planning.
Any additional tasks pertinent to the position, as deemed appropriate by management.

Required Skills:

To excel in this role, you will need the following skills:

Strong written and spoken communication skills.
Excellent customer service skills providing the caller with friendly, enthusiastic, and empathetic service.
Proficient in conflict resolution skills.
Ability to organize and prioritize effectively.
Outstanding organizational, relationship-building and interpersonal communication skills

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Gym reimbursement, Transport reimbursement, Tuition reimbursement, Permanent health insurance, Life insurance, Mentorship programme, CPD training reimbursement, EAP benefits, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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Refine Your Search

customer care specialist jobs in richmond, gtl

Customer Service/Triage Specialist

Care Assistants

Private Healthcare Full-Time Receptionist

Customer Support Specialist

Health Advisor/FOH

Senior Customer Service Advisor - Kingston upon Thames

Care Home Administrator

Dental Receptionist- Full time

Customer Support Specialist

Warehouse Operative (Monday to Friday)

Cashier

Customer Service Specialist - US Cards

Female Night Support Worker

Health and Wellness Sales Advisor

Support Worker

Bank Guest Services Assistant

Care Assistant

Customer Care Specialist

Sales Assistant - Croydon

Bank Medical Receptionist

I want to receive the latest job alerts for customer care specialist in richmond, gtl

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