Concierge Work, Jobs in Richmond Tw9 (with Salaries)

Concierge
Fifty One London —London
- £30,000 - £34,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
1d
Hotel Receptionist
The Petersham Hotel —Richmond
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- English
Quick apply
9h
Concierge (Casual Hours)
Chelsea Bridge Wharf RTM Company Limited —London
- £16 - £17 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
10d
Day Concierge
Rhodium —London
- Up to £34,700 a year
- Full-time
- Microsoft Access
- Customer service
- English
Quick apply
1d
Security Concierge
UniTrust —London
- £16.99 an hour
- 12 hour shift
- Customer service
- Computer literacy
- English
- Employee assistance programme
- Sick pay
Quick apply
Concierge Coordinator
Maybourne —West London
- 12 hour shift
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
2d
Day Concierge
Y & Y Management Ltd —Wandsworth
- Full-time
- Hospitality
- In-person
- Phone etiquette
Quick apply
1d
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance
8d
Concierge Coordinator
Maybourne Hotel Group —West London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
2d
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
10d
Concierge - London
Emcor —London
- £32,464 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
9d
Day Concierge
Rendall & Rittner —London
- £29,500 a year
- Full-time
- Customer service
- Employee assistance programme
Concierge
PPHE Hotel Group —London
- £13.98 an hour
- English
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
12h
Night Concierge
Rendall & Rittner —London
- £31,000 a year
- Overtime
- Customer service
- Employee assistance programme
Night Concierge
Portico Corporate Reception Management —London
- £35,334 a year
- Full-time
- Hotel
- Annual leave
- Life insurance
Quick apply
8h
Concierge
Guarding UK —London
- £14.50 - £16.50 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Employee assistance programme
Quick apply
6d
Receptionist - Front of House & Administration Assistant
The English Speaking Union —Mayfair
- £28,000 - £32,000 a year
- Part-time
- Microsoft Word
- Public speaking
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
12h
Concierge Expert
Insignia Group —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Flexible schedule
Quick apply
Lifestyle Ambassador - The Village at Westfield London
Ethos Farm LTD —London
- Up to £19 an hour
- Full-time
- Bilingual
- Hospitality
- In-person
Quick apply
1d
Night Concierge
Loveday Belgravia —London
- £15.20 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d

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Concierge

Fifty One London
London

Quick apply

Job details

Full-time
£30,000 - £34,000 a year
1 day ago

Benefits

Company pension
Transport links

Qualifications

Mandarin
Hospitality
Multitasking
Multilingual
Sales
Customer service
English
Microsoft Office
Front desk
Communication skills
Hotel experience

Full job description

About Us:

We operate premium, purpose-built student accommodation in prime London locations, offering residents an exceptional living experience with high-end facilities and outstanding service. We are committed to creating a welcoming, secure, and supportive environment for our student residents.

Role Summary:

We are seeking a highly professional and service-oriented Concierge to be the welcoming face of our luxury student residence. As the first point of contact, you will play a crucial role in delivering an outstanding resident experience, ensuring smooth day-to-day front-of-house operations. This role requires a background in high-end hospitality (specifically hotels) and will also involve actively supporting Sales & Lettings.

Key Responsibilities:

Provide a warm, professional, and courteous welcome to all residents, visitors, and contractors.
Manage the front desk efficiently, handling mail, parcels, key management, and resident communications.
Act as a primary resource for residents, offering information on building facilities, local amenities, transport links, and events.
Maintain building security by monitoring access, managing visitor logs, and responding appropriately to security alerts or situations.
Handle resident enquiries and requests promptly and effectively, resolving issues or escalating them as necessary.
Drive Sales & Lettings team by conducting property viewings for prospective residents, handling initial enquiries, and providing administrative support.
Ensure the reception area and lobby are maintained to the highest standards of presentation at all times.
Liaise effectively with other departments, including maintenance, housekeeping, and management, to ensure seamless service delivery.
Assist with the coordination of resident services and support resident events.
Uphold the brand standards and values in all interactions.

Required Skills & Experience:

Essential: Proven experience in a Concierge or Front Desk role within a 4 or 5-star hotel environment.
Exceptional customer service skills with a genuine passion for exceeding expectations.
Excellent verbal and written communication skills in English.
Immaculate personal presentation and a highly professional demeanour.
Ability to remain calm and efficient under pressure.
Proactive problem-solving skills and a 'can-do' attitude.
Proficiency in Microsoft Office Suite and experience with property management or booking systems is advantageous.
Demonstrable ability or willingness to support sales and lettings activities, including conducting viewings.
Good knowledge of London and its attractions/services is desirable.
Flexibility to work various shifts, potentially including evenings, weekends, and public holidays, as required by the operational roster.
Proficiency in different languages is advantageous.

What We Offer:

A competitive salary and benefits package.
The opportunity to work within a prestigious, high-specification property.
A dynamic and supportive team environment.
Opportunities for professional development within a growing company.

Job Type: Full-time

Pay: £30,000.00-£34,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

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