Front office manager Work, Jobs in Richmond Upon Thames, Gtl (with Salaries)

Hospitality General Manager
Ham Polo Club —Richmond
- £40,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Team management
Quick apply
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Hotel Reservations Supervisor
Hurley House Hotel —Hurley
- £40,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
5d
Assistant Operations Manager
Fulham Pier Hotel —London
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Annual leave
Quick apply
12d
Assistant Manager
Crust Bros —London
- £38,000 - £42,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick apply
Front Office Manager
IBIS —London
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
2h
Assistant Manager
Five Guys UK —Kingston upon Thames
- From £36,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Front Office Manager (M/F/X)
IBIS BUDGET —Hounslow
- £30,000 - £33,000 a month
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
6d
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
9d
Reception Manager
Guarding UK —London
- £18 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Front Office Manager
Bvlgari Hotel London - Front Office —London
- Full-time
- Customer service
- English
- Hotel
Quick apply
2d
PA & Office Manager - Corporate Communications Agency
Black Sun Ltd —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
Quick apply
6d
Duty Manager
Reigate Manor Hotel —Reigate
- £27,500 - £29,000 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
6d
Front Office Manager
MHDV —London
- £36,500 a year
- Hotel
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Front Office Supervisor/Duty Manager
London Bloomsbury Square Hotel —London
- From £29,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
9d
Reception Coordinator
Warner Bros. Discovery —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Office Manager
NBBJ —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Business Operations Co-Ordinator
The Dune Group —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance programme
Quick apply
2d
Part-time Front of House & Client Support
Roar Fitness —London
- £13 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
Quick apply
13d

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front office manager jobs near richmond upon thames, gtl

Hospitality General Manager

Ham Polo Club -
Richmond

Quick apply

Job details

Permanent | Full-time
£40,000 a year

Benefits

On-site parking

Qualifications

Hospitality
Supervising experience
Team management
IT
Leadership
Communication skills

Full job description

Direct Report: Events & Sponsorship Manager

Works closely with: Executive Chef, Events & Partnership Manager

About Ham Polo Club

Ham Polo Club was founded by true polo enthusiasts 100 years ago and it continues to thrive as London’s last remaining polo club thanks to that same passion. It is rich in spirit, community, and a standard of polo that is genuinely enjoyed by both players and spectators.

As a distinctive London institution with nearly 30 acres of green space beside Richmond Park and along the Thames creating an atmosphere few venues in the city can rival.

Ham Polo Club remains one of the UK’s most authentic polo venues, defined not by glamour but by tradition, commitment, and an enduring love for the sport. The Club attracts a wonderfully diverse audience: from long-established London circles to young newcomers and families with children. These varied groups interact effortlessly, creating a uniquely warm, inclusive, and vibrant environment.

The Opportunity

For the 2026 season, and in response to the evolving needs of the Club and its Members, Ham Polo Club is bringing its hospitality division in-house. This represents an exciting new chapter in the Club’s history.

We are seeking passionate, motivated individuals who share our values and enthusiasm, and who want to play a meaningful role in shaping the future of the Club. This is a unique opportunity to contribute to an institution, leave a meaningful impact, and be part of a team that takes pride in delivering exceptional experiences for our Members and guests.

Purpose of the role: Clubhouse Manager will lead and coordinate all guest-facing operations to deliver an exceptional, polished hospitality experience across daily service and high-profile events, ensuring service excellence, seamless event execution, and a refined atmosphere that reflects the prestige and standards of the club.

Front of House Operations & Guest Service

Deliver exceptional guest service, ensuring a professional, welcoming, and seamless experience for members, guests, and visitors.
Build rapport with regulars and members, enhancing the clubhouse community experience.
Handle guest inquiries, resolve complaints, and ensure positive outcomes.
Monitor dining room flow, ensuring smooth service and high hospitality standards.
Drive sales through upselling and delivering exceptional guest experiences.
Collaborate with the Executive Chef during pre-shift briefings to coordinate service and kitchen operations.
Support event planning and event delivery, including floor plan creation and layout.
Manage operational set-up and pack-down across all clubhouse events.

Staff Management & Team Culture

Train, supervise, and motivate FOH team, promoting high service standards and a positive team environment.
Manage staffing rotas on a weekly basis.
Lead pre-shift briefings, allocate responsibilities, and support staff development.
Create staff rotas and manage labour resources in line with business needs.
Maintain a positive, professional, and collaborative working culture.
Handle disciplinary matters professionally, promoting accountability and teamwork.
Ensure staff follow correct procedures during high-pressure service periods.

Events, Floor Plans & Operational Support

Assist office staff with restaurant bookings, floor plans, and preparation for events.
Liaise with external suppliers, groundsmen, and contractors to ensure layouts, safety, and service requirements are met on the day.
Lead FOH set-up and close-down procedures, ensuring operational standards and cleanliness are maintained.
Work closely with the Executive Chef to ensure events run smoothly and guests receive a premium experience.

Systems, Compliance & Safety

Maintain and update in-house POS systems (Square) and staff rostering tools.
Ensure FOH operations comply with health, safety, and hygiene standards.
Ensure external operators are aware of standard operating procedures at the club and facilitate oversight of activity.
Train staff in operational procedures, safety, and service standards.
Manage stock taking, Clubhouse orders and implement efficient systems for a smooth running operation.

Skills & Experience Required

Proven experience in FOH management within high-end hospitality or private clubs.
Strong leadership skills with the ability to motivate and develop a team.
Exceptional communication and interpersonal skills.
Excellent organisational and multitasking abilities.
Experience in event-led venues, managing floor plans, and coordinating large-scale service.
Proficiency with POS systems (Square) and staff rostering tools.
Ability to maintain professionalism and composure in a fast-paced environment.
Knowledge of health, safety, and hygiene standards in hospitality.
Flexible to work evenings, weekends, and event days.

Desirable:

Experience in private clubs, polo clubs, or high-end hospitality events.
Familiarity with event planning software and operational systems.

Pay: £40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in richmond upon thames, gtl

Hospitality General Manager

Front Office Manager

Executive Assistant to CEO

Hotel Reservations Supervisor

Assistant Operations Manager

Assistant Manager

Front Office Manager

Assistant Manager

Front Office Manager (M/F/X)

Front Office Manager

Reception Manager

Front Office Manager

PA & Office Manager - Corporate Communications Agency

Duty Manager

Front Office Manager

Front Office Supervisor/Duty Manager

Reception Coordinator

Office Manager

Business Operations Co-Ordinator

Part-time Front of House & Client Support

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