Business engineer Work, Jobs in Ridge, Hrt (with Salaries)

1st Line Service Desk Analyst
Enable Technology —Borehamwood
- £29,000 - £34,000 a year
- Full-time
- SharePoint
- Leadership
- Work from home
- Employee discount
Quick apply
1d
Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Bachelor's degree
- Communication skills
- Flexible schedule
Business Analyst
Tes Global —London
- £60,000 - £80,000 a year
- Full-time
- Writing skills
- Presentation skills
- Machine learning
- Annual leave
- Employee assistance programme
Quick apply
ITAM Engineer
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- In-person
Quick apply
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
2nd Line Service Desk Analyst
Enable Technology —Borehamwood
- £35,000 - £42,000 a year
- Full-time
- Mentoring
- SharePoint
- Leadership
- Work from home
- Employee discount
Quick apply
1d
Project Administrator : Engineering
SABETI WAIN AEROSPACE LTD —High Wycombe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
Quick apply
IT Support Engineer
Anthropic —London
- £130,000 - £175,000 a year
- Hybrid work
- Google Suite
- Bachelor's degree
- Scripting
- Flexible schedule
8h
Quotations Administrator – Facilities Maintenance
ELITE Building Support Ltd —London
- From £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
8d
Head of Deal Desk - International
Anthropic —London
- £285,000 a year
- Hybrid work
- Bachelor's degree
- Communication skills
- Flexible schedule
Implementation Project Manager – New Sites
Hozah —Croydon
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Travel
- Contracts
Quick apply
Trainee Avionics Technician
Setnix ltd —Leighton Buzzard
- £26,500 - £29,000 a year
- Overtime
- Microsoft Word
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
Data Cabling Installation Engineer
Switchnet Systems Ltd —Harlow
- £27,500 - £29,500 a year
- Full-time
- Schematics
- Maintenance
- Analysis skills
Quick apply
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
9d
Infrastructure Engineers
CGI —London
- Full-time
- Communication skills
Quick apply
Enterprise Account Executive
LocalStack —London
- £200,000 - £300,000 a year
- Full-time
- Remote
- Annual leave
Quick apply
Business Systems & Automation Engineer
NADclinic Ltd —London
- £40,000 - £50,000 a year
- Full-time
- Computer Science
- ERP systems
- Bachelor's degree
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
10d
Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Mentoring
- Organisational skills
- Communication skills
Business Analyst
Hamiltonian Dynamics —London
- £40,000 - £85,000 a year
- Full-time
- Annual leave
Quick apply

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1st Line Service Desk Analyst

Enable Technology
Borehamwood

Quick apply

Job details

Permanent | Full-time
£29,000 - £34,000 a year
1 day ago

Benefits

Casual dress
Discounted or free food
Company pension
Work from home
Company events
Employee discount
Bereavement leave
Referral programme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
Client engagement
Incident queue management
CCNA
Ticket management
CIPP
CompTIA Network+
SharePoint
IP networking
Customer support
CompTIA Security+
Leadership
PowerShell scripting
PowerShell
CompTIA A+
Intune

Full job description

Enable Technology · Borehamwood · Full-time · Optional WFH Fridays

The role

You'll be the first voice our clients hear and the first pair of hands on every incident - which makes you the person who defines what working with Enable feels like. This isn't a call-logging job. We want engineers who fix things at first contact, spot patterns before they become problems, and hand over escalations so well-documented that 2nd line thanks them for it.

Who we are

We're Enable Technology, a Borehamwood-based MSP of around 20 people, supporting a diverse and growing SME client base across London and the South East. We act as far more than an IT supplier to our clients - for many of them we're their virtual IT director, shaping strategy as well as keeping the lights on.

We're independent, profitable and entirely free of private equity ownership. Technical decisions here are made on operational merit, not quarterly EBITDA targets - and our CEO has over 25 years of enterprise IT leadership behind him, so good technical arguments win.

And the team is the reason people stay. We're a genuinely friendly, supportive and helpful bunch: engineers here back each other up by default, questions are welcomed rather than judged, and nobody gets left to struggle alone on a hard ticket. It's a culture we protect deliberately as we grow - and it's the first thing you'll notice when you walk in.

Where we're heading

We're building an automation-first, AI-enabled MSP - proactive by design, not reactive break-fix. Our platform is HaloPSA for service management, NinjaOne for RMM, CIPP for Microsoft 365 security automation, and Hudu for documentation. Self-healing scripts, intelligent alerting and predictive maintenance aren't buzzwords here; they're how we're evolving the business.

For you, that means less repetitive firefighting than a typical 1st line role: our tooling handles the noise so you can spend your time on genuine troubleshooting and clients who need a human.

What you'll actually be doing

Owning inbound incidents and requests in HaloPSA - triaging, prioritising and resolving as many as possible at first contact
Day-to-day Microsoft 365 administration: accounts, licences, mailbox permissions, Teams and SharePoint requests
Troubleshooting Windows 10/11 endpoints, printers, and everyday connectivity issues (DNS, DHCP, VPN, Wi-Fi)
Acting on NinjaOne monitoring alerts - resolving what you can, deploying updates and patches, and flagging what needs deeper investigation
Keeping Hudu documentation accurate as you work - our knowledge base is only as good as the engineers who feed it
Escalating to 2nd line with full diagnostic context: what you tried, what you ruled out, what you suspect

Our stack

Service management: HaloPSA (PSA and ticketing), Hudu (documentation and knowledge base)
Monitoring and automation: NinjaOne RMM, CIPP for multi-tenant Microsoft 365 security
Microsoft cloud: Microsoft 365, Exchange Online, SharePoint, Teams, Intune, Entra ID, Conditional Access
Also in the mix: Windows 10/11, macOS and Jamf, Mimecast, hosted telephony

What you'll bring

At least a year in a commercial IT support role - MSP experience preferred, but a strong internal service desk background counts
Working knowledge of Microsoft 365 administration and Windows 10/11 troubleshooting
Networking fundamentals: DNS, DHCP, TCP/IP, VPN
Patience, empathy, and the ability to explain technical things to non-technical people without jargon
Genuine customer service instinct - you build rapport quickly and clients ask for you by name

Bonus points

Exposure to Intune, Autopilot or Entra ID
Experience with macOS/Jamf or hosted telephony platforms
Certifications are a nice to have, not a requirement - if you hold any of these, or are working towards them, it counts in your favour: CompTIA A+, CompTIA Network+, MS-900, MD-102, ITIL 4 Foundation, SDI Service Desk Analyst (SDA)
Any scripting curiosity - even basic PowerShell

Building your IT career

There's no better place to forge an IT career than an MSP. In an internal IT team you learn one environment; here you'll work across dozens of clients, industries and technology stacks, so you compress years of experience into months. Different infrastructures, different problems, different people - it's the fastest way to build genuine range as an engineer, and it's why so many of the best people in IT started at an MSP.

Within Enable, our service desk runs on a clear 1st - 2nd - 3rd line ladder, and we're scaling from around 20 to 40 staff over the next two years - so the roles above you are being created, not waited for. We promote on capability, not tenure.

The expected path from this role is 2nd line, and we'll build you a training plan to get there: structured exposure to server and infrastructure work, Intune policy management, and our automation tooling.

Pay, benefits and working pattern

Salary: £29,000 - £34,000 DOE
Bonus: Annual company-performance related bonus (2025 - 4% of annual salary)
Holiday: 22 days, plus a day off for your birthday (or the nearest weekday)
Working pattern: office-based in Borehamwood, with optional work-from-home Fridays; core hours 09:00-17:30
Perkbox: employee perks platform, with guaranteed points for your birthday and work anniversary
Team culture: weekly team takeaway lunch and quarterly socials
Kit: modern, top-tier hardware and software - the same standard we hold for our clients
Training: vendor-led training on HaloPSA, NinjaOne and CIPP, plus funded certifications tailored to your development - typically CompTIA A+, Network+, MS-900, MD-102, ITIL 4 Foundation or SDI SDA at this level, with Security+, AZ-104, MS-102 and CCNA on the 2nd line path

Why you should apply

If you're good at 1st line, you've probably experienced being treated as a human answering machine. That's not this. You'll work with genuinely modern tooling, learn from engineers above you who actually mentor, and join at the exact point in our growth where good people move up fast. Apply - we'd love to talk.

Pay: £29,000.00-£34,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Discounted or free food
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

business engineer jobs in ridge, hrt

1st Line Service Desk Analyst

Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)

Business Analyst

ITAM Engineer

Chief Technology Officer

2nd Line Service Desk Analyst

Project Administrator : Engineering

IT Support Engineer

Quotations Administrator – Facilities Maintenance

Head of Deal Desk - International

Implementation Project Manager – New Sites

Trainee Avionics Technician

Data Cabling Installation Engineer

Junior IT Support Engineer

Infrastructure Engineers

Enterprise Account Executive

Business Systems & Automation Engineer

IT Support Technician

Sr. Customer Success Engineer, EMEA

Business Analyst

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