French Work, Jobs in Roath, Crf (with Salaries)

Customer Service & Claims Representative (Bilingual French & English Speaking)
Great American Europe Limited —Bristol
- £27,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
French Language Tutor for English Speakers - Bristol, UK
French Pour Moi —Bristol
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- Microsoft Powerpoint
- Bilingual
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- Annual leave
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ELEVATE EMEA —Bristol
- Remote
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- Time management
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HCLTech —Filton
- £24,420 - £46,000 a year
- Management
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- From £12.71 an hour
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- Hospitality
- Culinary experience
- English
- Free parking
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International Baccalaureate —Cardiff
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Airbus Operations Limited —Bristol
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IVC —Bristol
- Hybrid work
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UK Business Development & Sales Manager - Nuclear & Renewable Energy
Scitech Engineering Ltd —Bristol
- Full-time
- Hybrid work
- Sales
- Engineering
- Business development
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MFL Teacher
Elementa Support Services —Monmouthshire
- £64.20 an hour
- Part-time
- Spanish
- Classroom experience
- Communication skills
Configuration Replication Process Owner
Framatome —Bristol
- Full-time
- English
- Master's degree
- Organisational skills
- Annual leave
- Employee assistance programme
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10d
Front of House Supervisor
Le French Corner Clevedon —Clevedon
- £13.21 an hour
- Full-time
- Hospitality
- Culinary experience
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TrustFord —Bristol
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Lot Manager Systems
Framatome —Bristol
- Full-time
- Engineering
- System design
- English
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- Employee assistance programme
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Engineering Sequence Lead
EDF Energy —Bristol
- From £80,000 a year
- Management
- English
- Project management
8d
Duty Manager - Tonight Josephine Bristol
Nightcap PLC —Bristol
- From £12.96 an hour
- Part-time
- Bar
- Communication skills
- Employee assistance programme
- Employee discount
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2d
Nuclear Safety & Environment (NS&E) Group Lead
Framatome —Bristol
- Full-time
- English
- Microsoft Office
- Master's degree
- Annual leave
- Employee assistance programme
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10d
HVAC Mechanical Construction Lead
Framatome —Bristol
- Full-time
- Maintenance
- English
- Master's degree
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Customer Service & Claims Representative (Bilingual French & English Speaking)

Great American Europe Limited
Bristol

Quick apply

Job details

Full-time
£27,000 a year

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Bilingual
French
Customer service
English
Data entry
Organisational skills
Financial services
Clerical experience
Phone etiquette
A Level

Full job description

Join our innovative team in an exciting new office space near Temple Meads Railway Station!

Our Team

Great American Europe Ltd (part of the Great American Insurance International Division) prides itself on the people it employs. We fully understand that people are a key resource and with that, will help us grow and continue to be a successful company.

Are you ready to take your career to the next level in a role that combines opportunity, innovation, and an unbeatable working environment?

What We Offer

Our Great American Europe team has been located in Bristol for over 25 years, however, our newly designed office, conveniently located right next to Temple Meads Railway Station, is more than just a workspace – it’s a place where ideas thrive and people flourish. Here’s what you can look forward to:

The chance to work in a modern, inspiring environment that’s just a stone’s throw from Temple Meads Station
An outstanding workplace designed for you
Subsidised cafeteria
Circa £27,000 annual salary (depending on experience) plus benefits package
A supportive and inclusive team culture
Secure bike & scooter storage
Showers & Drying Room – Perfect for those who bike or run to work
Games Room – Take a break, recharge, and connect with colleagues

Required Competencies:

Customer Focus
High Quality Work
Attention to detail
Initiates Action
Innovative
Adaptable
Builds Working Partnerships
Team Worker
Engages in Continuous Learning

Knowledge Required:

Ability to speak and write English and French fluently and to a professional and business standard
Experience in a customer service/claims environment for at least 1 year
Awareness of cultural and working practices in France

Purpose of Role:

As a Customer Service & Claims Representative for Great American Europe, you will play a crucial role in our Customer’s journey, particularly when they need to make a claim.

You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly.

The process will include assessing the loss, communicating with customers as well as developing a full understanding of our products and policies. The role will also involve handling customer service enquiries and complaints, which will be in French and English, as well as assisting the team with other shared tasks & responsibilities all while working in a collaborative team environment.

Main Duties:

Your key responsibilities will include handling a wide range of claims/losses, from initial assessment to resolution.

You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally. Additionally, you will develop a thorough understanding of our products and policies, enabling you to provide a best-in-class service to our customers.

If you have experience working in the insurance sector or the financial industry, this would be advantageous, but not essential. What matters most to us is your passion for delivering exceptional customer service, your attention to detail, and your ability to work collaboratively as part of a team.

Our commitment to Diversity, Equity and Inclusion

At Great American, we are an equal opportunity employer who value diversity and the unique perspectives each of our employees bring to the workplace. We are dedicated to attracting, developing and retaining a diverse, inclusive and authentic workforce that fosters creativity and enables our ongoing success.

Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform their best.

Respect for Others – making all feel welcomed and included forms part of our Company Values and when you join us you’ll find a welcoming and open workplace where everyone’s voice is heard and supported.

Job Type: Full-time

Pay: £27,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay

Application question(s):

This role requires fluency in French and involves direct communication with business clients. Please indicate which languages you can speak and write fluently at a professional or business level. Additionally, please describe any experience you have working in France or in a French speaking professional environment.

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 1 year (required)
Claims Handling: 1 year (preferred)

Licence/Certification:

Right to Work in UK (required)

Work Location: Hybrid remote in Bristol BS1 6DZ

Quick apply

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