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Job Title: Administration Assistant / Receptionist
Location: Mountfield Heath School, Robertsbridge, TN32 5FA
Hours: 37.5 hours per week | Monday to Friday | 8am - 3.30pm plus 10 days to be undertaken during school holiday periods (the extra 10 days can be flexible)
Salary: Up to £23,000 per annum (depending on experience, not pro rata)
Contract: Permanent | Term Time Only
Start: July 2026
UK applicants only – no sponsorship available
About the Role
Are you organised, approachable and passionate about making a difference behind the scenes?
At Mountfield Heath School, we're looking for an enthusiastic and professional Administration Assistant / Receptionist to become the welcoming face of our school. This is a varied and rewarding role where no two days are the same. From greeting visitors with a warm smile to supporting attendance, finance and safeguarding processes, you'll play a vital role in ensuring our school runs smoothly and efficiently. You'll be at the centre of school life—supporting pupils, staff, families and visitors while helping to create an environment where children can thrive.
As our Administration Assistant / Receptionist, you'll provide high-quality administrative, clerical and reception support to the school, helping ensure the day-to-day operation of the office runs seamlessly.
You'll be the first point of contact for many families and visitors, supporting attendance, finance, pupil records, communication and safeguarding processes, while working closely with colleagues across the school.
What You'll Be Doing
- Welcome visitors, pupils and staff, managing the reception area and creating a positive first impression.
- Manage visitor sign-in procedures and support safer recruitment and safeguarding processes.
- Monitor attendance, contact families regarding absences and produce attendance reports.
- Provide pastoral support, responding sensitively to pupils who are unwell or injured and maintaining accident records.
- Support finance administration, including processing invoices, monitoring school credit cards and collecting monies for trips and fundraising.
- Maintain accurate pupil and staff records, ensuring data systems and databases remain up to date.
- Provide general administrative support, including photocopying, filing, scanning, archiving and preparing correspondence.
- Assist with ordering supplies, maintaining stock records and coordinating repairs and maintenance requests.
- Support colleagues with technology and contribute to the development of school documentation and systems.
- Assist the Office Manager with recruitment administration, training records and the organisation of staff development events.
About You
We're looking for someone who is:
- Friendly, professional and passionate about supporting children, families and colleagues.
- An excellent communicator who builds positive relationships and works effectively both independently and as part of a team.
- Highly organised, with strong administrative skills and the ability to prioritise a varied workload.
- Confident using Microsoft Office, databases and online systems to maintain accurate records.
- Calm, adaptable and proactive, with the ability to use initiative and remain positive under pressure.
- Committed to safeguarding, confidentiality and acting as a positive role model for pupils.
- Reliable, enthusiastic and eager to learn, with GCSE Grade 4/C or above in English and Maths (or equivalent).
Desirable: Previous experience in a school environment, administration/HR/finance qualifications, a current First Aid qualification, and experience using education management or attendance systems.
About Us
At Mountfield Heath School, every day brings new challenges, opportunities, and rewards. Every member of our team plays a crucial role in shaping brighter futures for our pupils.
We support autistic boys and girls aged 5–11, many of whom have additional needs. Our independent special educational needs provision currently educates 45 pupils, across a spacious site with large classrooms and dedicated outdoor learning areas.
Our mission is simple: to equip every child with the skills, confidence, and knowledge they need to succeed academically, socially, and emotionally. We aim to prepare pupils not only for school but for life beyond, encouraging them to achieve high standards in all areas of development.
Located in Robertsbridge, East Sussex, the school is easily accessible from Hastings, Royal Tunbridge Wells, and surrounding areas, making this an exciting opportunity to join a supportive and forward-thinking school community.
For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care.
We are really proud to say that in 2025 Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.
Why Join Us?
We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
- Life Assurance
- Pension scheme with options to increase contributions
- “Your Wellbeing Matters” – mental health support and physical health checks
- Flexible Benefits Platform (Vista), including:
- Health, wellbeing and insurance benefits
- Hundreds of UK and international discounts
- Cycle to Work Scheme & Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
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