Field support specialist Work, Jobs in Rocester, Sts (with Salaries)

Field Support Specialist
FOODHUB —Stoke-on-Trent
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
11d
Street Works Assistant
National Grid Electricity Distribution —Derby
- £39,508 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
2d
Student Welfare Adviser
University of Derby —Kedleston
- £32,942.00 - £42,523.55 a year
- Weekend availability
- Microsoft Office
- University
- No degree
- Annual leave
- Employee assistance programme
12d
Planning Coordinator
Spray Tanker Services Ltd —Wolverhampton
- £30,000 - £34,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Free parking
Quick apply
Deputy Service Manager
Refuge —Derby
- £36,565.90 a year
- Full-time
- Team management
- In-person
- Leadership
QRC Specialist UKI
Getinge Ltd. —Derby
- Remote
- English
- SharePoint
Rough Sleepers Recovery Worker
Turning Point —Coalville
- £25,870 - £30,265 a year
- Full-time
- Communication skills
- Annual leave
8d
Training Assessor
IPSUM —Stoke-on-Trent
- Full-time
- Mentoring
- Training & development
- Communication skills
- Annual leave
Quick apply
Civil and Digital Enforcement Maintenance Officer
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Maintenance
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Safeguarding Adviser
University of Derby —Buxton
- £32,942.00 - £42,523.55 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- University
- Annual leave
- Employee assistance programme
4d
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
Senior Student Engagement Adviser
University of Derby —Kedleston
- £30,577.00 - £37,323.25 a year
- Weekend availability
- Customer service
- Writing skills
- Microsoft Office
- Annual leave
- Employee assistance programme
8d
Administrator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Databases
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Client Associate (Derby)
Health Partners —Derby
- £24,784.50 a year
- Full-time
- Microsoft Outlook
- Customer service
- Databases
- Annual leave
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
- Referral programme
Sustainability Intern
Lucideon —Stoke-on-Trent
- Temporary
- Microsoft Excel
- Analysis skills
- In-person
- Employee assistance programme
Quick apply
County Engagement Team Recovery Worker
Turning Point —Coalville
- £25,870 - £30,265 a year
- Full-time
- Travel
- Communication skills
- Annual leave
11d
Family Care Paralegal
Nelsons —Derby
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
5d
Service Delivery Supervisor
HSL Compliance Limited —Cannock
- £32,000 - £34,000 a year
- Team management
- Mentoring
- Training & development
- Annual leave
- Sick pay
Quick apply
Service Operations Specialist
Concentrix —Derby
- £26,520 a year
- Full-time
- Hybrid work
- Maintenance
- Store discount
- Employee discount
2d

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Field Support Specialist

FOODHUB -
Stoke-on-Trent

Quick apply

Job details

Full-time
£34,258 a year
11 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

field support specialist jobs in rocester, sts

Field Support Specialist

Street Works Assistant

Student Welfare Adviser

Planning Coordinator

Deputy Service Manager

QRC Specialist UKI

Rough Sleepers Recovery Worker

Training Assessor

Civil and Digital Enforcement Maintenance Officer

Safeguarding Adviser

Service Adviser

Senior Student Engagement Adviser

Administrator

Client Associate (Derby)

1st/2nd Line IT Support Analyst

Sustainability Intern

County Engagement Team Recovery Worker

Family Care Paralegal

Service Delivery Supervisor

Service Operations Specialist

I want to receive the latest job alerts for field support specialist in rocester, sts

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