Desk manager Work, Jobs in Rochdale, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
11d
Reception Service Clerk
Northern Care Alliance NHS Foundation Trust —Rochdale
- £25,272 a year
- Full-time
- Communication skills
- Annual leave
2d
Content creator
Ox Resin Ltd —Manchester
- £25,000 - £40,000 a year
- Part-time
- Hybrid work
- Driving
- In-person
- Free parking
Quick apply
4d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Receptionist Supervisor
Big Motoring World —Leeds
- £30,359 a year
- Weekend availability
- Administrative experience
- Team management
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
12d
Service Desk Manager
Vix Technology —Manchester
- £45,000 - £55,000 a year
- Full-time
- IT
- AI
- Communication skills
Quick apply
Event Marshals for Stockport 10k
RunThrough —Stockport
- £13 an hour
- Part-time
- Hospitality
- Management
- No experience needed
Quick apply
3d
Medical Receptionist/ Care Co-ordinator
Ashworth Street Surgery —Rochdale
- £13.03 an hour
- Full-time
- Customer service
- Administrative experience
- Front desk
- Employee discount
Quick apply
13d
Recruitment Consultant
ABS Commercial Solutions —Chorley
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Recruiting
- IT
- Free parking
- Referral programme
Quick apply
2d
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
11d
Reception & Events
Manor House Lindley —Huddersfield
- £30,000 a year
- Full-time
- Sales
- Hotel
- Business development
Quick apply
2d
Education Recruitment Team Manager
Operam Education Group —Bamber Bridge
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
Branch Manager
United Worldwide Logistics Ltd —Eccles
- £40,000 - £50,000 a year
- Full-time
- Free parking
Quick apply
3d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £52,022 - £57,187 a year
- Full-time
- IT
- Sick pay
2d
Desk Based Account Manager - Fire & Security
ADI Global Distribution —Oldham
- Full-time
- Hybrid work
- Sales
- Organisational skills
- IT
Service Delivery Manager
Evri —Morley
- £49,000 - £54,000 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
3d
Bottling Hall Shift Manager
Mizkan —Middleton
- Full-time
Quick apply
BTU Admissions Coordinator
Northern Care Alliance NHS Foundation Trust —Salford
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
2d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
11 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

desk manager jobs in rochdale, gtm

Helpdesk Manager

Reception Service Clerk

Content creator

Service Delivery Manager

Operations Manager - Fleet Services

Receptionist Supervisor

1st line Service Desk Analyst

Service Desk Manager

Event Marshals for Stockport 10k

Medical Receptionist/ Care Co-ordinator

Recruitment Consultant

Logistics Coordinator

Reception & Events

Education Recruitment Team Manager

Branch Manager

Jigsaw Homes Group Limited

Desk Based Account Manager - Fire & Security

Service Delivery Manager

Bottling Hall Shift Manager

BTU Admissions Coordinator

I want to receive the latest job alerts for desk manager in rochdale, gtm

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