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Installations Specialist

Rhenus SE & Co. KG -
Ashford

Apply Now

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount

Qualifications

Management

Full job description

Start date 30/09/2026

Time Type Full time

Contract Type
Permanent

Mobile Work No mobile working

Reference ID JR121574

Company Name Rhenus High Tech Limited

Location

Ashford

Job Category Warehouse | Logistics

Business Unit
Special Delivery

Contact Person Clare Hastle

Your Benefits

Company Pension Scheme

Our enhanced pension scheme helps you plan for a secure future, with greater contributions to boost your retirement savings and give you peace of mind.

Continuous Training

Develop your skills and expand your expertise with our professional training programs.

Exclusive Discounts

Access to our discount portal to save money on your everyday spending, holidays, fitness & leisure.

Free Parking

For convenience and peace of mind. We also offer all employees the ability to improve their health and spread the cost with a bike purchase through our cycle-to-work scheme.

Great Team

It's the people who make the difference - and with us, you'll be part of a great team.

Health & Sports

Our Employee Assistance Programme provides 24/7 confidential support for any mental, physical, financial, or personal challenges. It includes a hotline, personalised counselling, and a wealth of online resources to help you navigate life's ups and downs.

Reference ID JR121574

Company Name Rhenus High Tech Limited

Location

Ashford

Job Category Warehouse | Logistics

Business Unit
Special Delivery

Contact Person Clare Hastle

Job Description

What you can expect

Main Activities

Attend customer site and installation meetings as appropriate
Produce method statements in a timely manner
Deal with installation issues as they arise onsite as workarounds
Assist with Customer Service team to ensure professional and efficient services are delivered
Review all allocated deliveries and installations prior to scheduling to ensure all equipment is in place and complete
Supervision of loading of tools and customer equipment for allocated jobs
Deal with onsite install team and crew issues
Be a point of escalation for installation and customer onsite issues
Raise Non-conformance reports for any relevant service delivery issues and take appropriate action
Escalate any relevant issues to Installation Manager
Review and recommend new tools / equipment for new systems and customers
Regularly review systems for tools needed.
Audit and spot check installations and report back performance
Be a technical support contact for the installation manager & customer service team
Deputise for the Assistant Installations manager for work allocation

What you bring

Key Skills and Experience

Two years’ experience of leading installations
Extensive knowledge in OEM Modalities
Good people management skills, disciplinary, motivation etc
Good General Level of education
Good team member who can also work on own initiative
A Flexible and Can-do attitude
Able to show a good level of leadership on installations

Business Unit

Special Delivery

Rhenus Special Delivery digital professionalizes the strategic development of Rhenus High Tech and Rhenus Home Delivery with a focus on digitalization, innovation, employee development, and retention. Our teams act as initiator, driving forward process optimization and the redesign of the logistics products offered. We offer our employees a future-oriented workplace and the opportunity to grow together with us in a dynamic and innovative environment.

Welcome to Rhenus

Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Recruitment Process

Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

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