Service manager Work, Jobs in Roehampton, Gtl (with Salaries)

Duty Supervisor
The Hurlingham Club —Fulham
- From £38,500 a year
- Full-time
- Customer service
- Supervising experience
- First Aid Certification
- Free parking
- Annual leave
Quick apply
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
6d
Store Manager
Big Yellow Self Storage Company —London
- £41,390 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
Sales / Yard Assistant
Alsford Timber —London
- £27,760 - £30,000 a year
- Full-time
- In-person
- Cash handling
- Communication skills
- Free parking
- Store discount
Quick apply
14d
Reception Manager
Sam's Riverside —London
- £42,000 - £45,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
14d
Luxury Sales Professional - Westfield
Chisholm Hunter Ltd —West London
- Full-time
- Store discount
- Annual leave
Quick apply
Trainee Property Manager
Clarendons —Reigate
- £21,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
10d
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
9d
Vending Services Manager - Heathrow
9620146 —London Heathrow Airport
- From £42,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Employee assistance programme
Quick apply
1d
Accommodation Manager
Wimbledon school of English —Wimbledon
- £40,000 a year
- Weekend availability
- Management
- Databases
- Administrative experience
- Free parking
- Bereavement leave
Quick apply
3d
Store Manager
Deichmann uk —Kingston upon Thames
- £36,500 a year
- Full-time
- Customer service
- Merchandising
- Maths
- Store discount
- Employee discount
Quick apply
Assistant Manager
Orange Pekoe —London
- £32,000 - £36,000 a year
- Full-time
- Merchandising
- Restaurant management
- Administrative experience
- Employee discount
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Fleet Service Manager
Bailey & Bowes Recruitment —Kingston upon Thames
- £46,000.00 - £51,382.50 a year
- Full-time
- Team management
- In-person
- Leadership
Quick apply
10d
Client Services & Operations Manager
Roar Fitness —London
- £30,000 - £35,000 a year
- Weekend availability
- Data analysis skills
- Front desk
- Budgeting
- Health & wellbeing programme
- Gym membership
Quick apply
14d
Corporate Customer Support Admin
Berry BMW —West Drayton
- £30,000 a year
- Full-time
- Microsoft Word
- Accounting
- In-person
- Referral programme
Quick apply
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Hospitality
- Continuous improvement
- Team management
Quick apply
9d
Office & Business Support Manager
Lucidica —Shoreditch
- £35,000 - £40,000 a year
- Part-time
- Hybrid work
- Team management
- Recruiting
- Budgeting
- Annual leave
Quick apply
3d
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
3d

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Duty Supervisor

The Hurlingham Club -
Fulham

Quick apply

Job details

Permanent | Full-time
From £38,500 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Closing procedures
Customer service
Shift management
Internal department liaison
Supervising experience
First Aid Certification
Opening procedures
Organisational skills
Group fitness instruction
Budgeting
Guest services
Teaching

Full job description

THE DEPARTMENT

The Swimming & Fitness team are a large, friendly team responsible for looking after the members and their guests with regards the indoor sports facilities, Racquet and Fitness Centres, Dance Studio, Gym, Indoor Pool, Squash, Treatment room, Crèche as well as the Outdoor Pool in the summer months along with some seasonal outdoor sports activities.

THE ROLE
This is a hands-on operational role, with a strong focus on Duty Supervision. The successful candidate will be an active presence across the Swimming & Fitness facilities, supporting members and guests, overseeing the safe day-to-day operation of the indoor pool, fitness and studio area and undertaking poolside and plant room responsibilities. Alongside Studio Manager duties, the role requires a visible and proactive supervisor who is comfortable leading shifts, responding to operational issues, and maintaining the highest standards of service, safety and presentation throughout the department.

As a Duty Supervisor you will work full time; 37.5 hours over 5 days. Shifts are scheduled as part of a rota and will include office hour administration shifts, early opening shifts, evening closing shifts and weekends as part of duty supervision.

As a Duty Supervisor, typical duties will include:

· Maintaining the Dance Studio programme, providing a varied timetable of classes and developing a team of popular, reliable freelance instructors.

· To ensure the daily programme of activities runs smoothly and to ensure the highest standards of customer care are maintained for members and their guests.

· Monitoring class attendance and evaluating programme performance.

· Managing the Studio budget, including instructor payroll and equipment purchases.

· Ensuring instructors maintain required certifications and comply with health and safety standards.

· Maintaining clean and safe studios and equipment.

· To act as Duty Supervisor on a seven-day rota as part of the Fitness management and supervisor team, to include poolside responsibilities and plant room supervision.

· To safely and efficiently prepare the Fitness Centre for opening in the morning and to follow all procedures for closing in the evening.

· Collaborating with other departments to support overall programme goals.

· Promoting classes through communication channels and member engagement campaigns.

OUR IDEAL CANDIDATE

Candidates will embody our Club values; excellence, responsibility and courtesy.

The ideal candidate will have exceptional customer service and interpersonal skills, with the ability to remain calm under pressure while being friendly, polite and diplomatic. Commercially astute with experience managing budgets and teaching a range of group exercise classes. They will have previous supervisory experience in a similar environment and demonstrate excellent teamwork and organisational skills. A current Pool Plant, Lifeguard, First Aid or gym qualification would be desirable.

THE CLUB

Situated in 42 acres of landscaped grounds adjacent to the River Thames in Fulham, The Hurlingham Club is recognised as one of the world’s finest private member clubs. Since its opening in 1869, The Hurlingham Club’s croquet and tennis lawns, botanical gardens and stately Georgian Clubhouse have made it a sought-after destination for exclusive sporting and social activities.

The Club offers a truly unique and rewarding environment to work, blending a rich history with a progressive outlook. With over 20 specialised departments, each contributing distinct roles and functions you will have the opportunity to interact with vibrant, multi-faceted colleagues and members that share common interests and represent a wide range of backgrounds, professions and perspectives. The members actively contribute to the Club’s community, atmosphere, heritage and culture.

BENEFITS

At The Hurlingham Club, we are committed to supporting the wellbeing, development and long-term success of our staff. We offer a comprehensive range of benefits designed to reward your contribution and support you both inside and outside of work. Benefits include:

Financial & Leave Benefits

23 days' annual leave, rising to 28 days after 5 years' continuous service.
Annual bonus scheme and annual pay review.
Generous contributory pension scheme.
Season ticket loans, cycle to work scheme and other financial wellbeing benefits.

Health & Wellbeing

Health cash plan, life assurance and group income protection.
Enhanced family leave (including maternity and paternity leave) and sick pay provisions.
Mental wellbeing support, including an Employee Assistance Programme (EAP), access to counselling services and an in-house Mental Health First Aider network.

Learning & Development

Ongoing learning, training and development opportunities.

Workplace Benefits & Perks

Free meals on duty and free onsite parking.
Access to onsite sports and fitness facilities, including weekly staff fitness classes.
Discounts in the Club's retail outlets and at selected local businesses.

Recognition & Social

Staff awards and recognition programmes.
Regular social events, both onsite and at local venues.

Investors in People

The Club has been recognised as an Investor in People since 2001, reflecting our long-standing commitment to supporting , developing and recognising our colleagues.

Diversity & Inclusion

The Hurlingham Club is passionate about creating an inclusive workplace that promotes and values diversity.

Recruitment Process & Adjustments

As part of our recruitment process, you may be invited to attend an interview, either online or in person. For some roles, you may also be asked to complete a task or activity to demonstrate your skills and suitability for the position. If you require any adjustments or additional support during the recruitment process, or in relation to the role itself, please let us know if you are contacted about your application.

Application Updates

Due to the high volume of applications we receive, we are unable to provide individual updates to all applicants. If you have not heard from us within four weeks of submitting your application, unfortunately your application has not been successful on this occasion. We appreciate your interest in The Hurlingham Club and thank you for taking the time to apply.

Pay: From £38,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in roehampton, gtl

Duty Supervisor

General Manager - Padel & Athletics Club

Store Manager

Sales / Yard Assistant

Reception Manager

Luxury Sales Professional - Westfield

Trainee Property Manager

General Manager - Mon to Fri

Customer Experience and Operations Manager

Vending Services Manager - Heathrow

Accommodation Manager

Store Manager

Assistant Manager

Assistant Customer Service Manager

Fleet Service Manager

Client Services & Operations Manager

Corporate Customer Support Admin

Director of Operations

Office & Business Support Manager

Front of House Manager

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