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14d

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Contact Centre Operative - Romford

Glyn Hopkin -
Romford

Apply Now

Job details

Full-time

Qualifications

Customer service
Upselling
Computer skills
Communication skills
Negotiation

Full job description

Salary Competitive

Location Romford

Closing Date 31/07/2026

Working Hours Varied

Be Part of the Team

Call Centre Operative

Glyn Hopkin Limited - Head Office, Romford

Due to our continued expansion and increased call volumes with all the brands we represent, we are recruiting Call Centre Operative to be based at our head office in Romford.

Do you have an unrivalled talent to produce results?
Do you have an excellent Telephone Manner with great computer/keyboard skills
Do you have good communication skills, including both verbal and written
Are you enthusiastic, self-motivated, flexible, dedicated and a committed individual?
Do you possess great interpersonal, negotiating and excellent customer service skills?
Can you be part of a winning, hard-working and successful team?

Glyn Hopkin Contact Centre Operative: We are looking for full-time staff to work within our Contact Centre. The hours are 8.00am – 5.00pm or 8.30am - 5.30pm Monday to Friday, based on a shift pattern.

You will be required to do Call Monitoring and input Data in spreadsheets.

About you: To succeed you must have:

Be an enthusiastic, self-motivated, flexible, dedicated and a committed individual.
You must be able to prospect and create opportunities whilst dealing with incoming enquiries to the branch.
As well as showing you have the enthusiasm and skill to deliver your own targets, you will also have a strong desire to see yourself as an integral part of a successful team .
You must have Excel knowledge.
Engage with customers and identify upselling and cross-selling opportunities

Ideally you will have experience of working in a Contact Centre environment. However, this is not essential as full training will be provided.

We provide a great working environment, clear and exciting career progression. We recognise and reward hard work, loyalty and achievements with excellent incentives through-out your career and encourage a continuous improvement culture.

If you believe you’re who we’re looking for, please send a copy of your CV and cover letter, telling us why this is the right career choice for you. We are an equal opportunities employer.

About Glyn Hopkin: Glyn Hopkin Group has grown to become one of the UK’s largest and most successful automotive dealership networks. Today we operate over 35 sites across London, Essex, Hertfordshire, London, Suffolk, Buckinghamshire and Bedfordshire where we work on behalf of the industry’s biggest manufacturers. They include MG, Nissan, BYD, Suzuki, Chery, OMODA, JAECOO, Geely and Kia who we represent through the highest standards of customer service. For these leading brands we supply new & used cars including vans, we also support the Motability Scheme and Business and Fleet. We also provide service, repairs, parts, and accessories.

Company Info

Head Office: Glyn Hopkin Romford,
279-289 London Road, Romford, Essex, England, RM7 9NP

Reg Office: Glyn Hopkin Ltd, Saffery Llp St. Catherines Court, Berkeley Place, Clifton, Bristol, BS8 1BQ Reg. Company Number: 2756516

VAT Reg. No. 597406403

Financial Disclosure

Glyn Hopkin Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

Apply Now

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