Hotel manager Work, Jobs in Ross On Wye, Hef (with Salaries)

General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
General Manager - 12 Bedroom Hotel
Richmond Hill Breweries Ltd —Ledbury
- £30,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Hotel
Quick apply
8d
Assistant Head Housekeeper
The Torridon —Ross-on-Wye
- £31,590 - £35,590 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
10d
Duty Manager - Pilgrim Hotel. Live In
The Pilgrim Hotel —Hereford
- From £13 an hour
- Part-time
- Hotel
- Supervising experience
- Human resources
Quick apply
7d
Assistant Restaurant Manager
The Paddocks Hotel —Ross-on-Wye
- £14 an hour
- Full-time
- Hospitality
- Bar
- Restaurant management
- Free parking
- Employee discount
Quick apply
Deputy Manager
No.38 The Park —Cheltenham
- £35,000 a year
- Full-time
- Hotel
- Employee discount
Quick apply
8d
Head of Housekeeping
The Green Dragon Hotel —Hereford
- £29,000 - £33,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
11d
Front Office Manager
Reception (Cheltenham) —Cheltenham
- £35,000 a year
- Weekend availability
- Hotel
- Organisational skills
Quick apply
14h
GENERAL MANAGER
Richmond Hill Breweries Ltd —Upton upon Severn
- £30,000 - £45,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Hotel Duty Manager
Premier Inn —Hereford
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
7d
Cluster Revenue Manager- Resorts
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Full-time
- Hotel
- Hotel experience
- Resort
Quick apply
Account Manager
Journey —Cheltenham
- Hospitality
- Hotel
- Continuous improvement
Quick apply
General Manager
The Suffolk Arms —Cheltenham
- £35,000 - £36,500 a year
- Full-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
14d
Head Chef
Talbot Hotel, Ledbury —Ledbury
- From £38,000 a year
- Weekend availability
- Hospitality
- Culinary experience
- Cooking
- Employee discount
- Flexible schedule
Quick apply
6d
Assistant Manager
The Bowl Inn —Bristol
- £30,000 - £34,000 a year
- Part-time
- Bar
- Employee discount
- Flexible schedule
Quick apply
4d
Assistant Night Manager
Worcester Whitehouse —Worcester
- From £22,000 a year
- 8 hour shift
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Team Leader
Farmhouse Inns —Woolstone
- Up to £13 an hour
- Part-time
- Employee assistance programme
- Employee discount
Maintenance Manager
Leonardo Hotel Cheltenham —Shurdington
- Hospitality
- Maintenance
- Hotel
- Referral programme
Quick apply
3d

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General Manager - 12 Bedroom Hotel
Richmond Hill Breweries Ltd —Ledbury
The property combines guest accommodation, food and beverage facilities, event space and hospitality facilities, serving both overnight guests and the local…
£30,000 - £45,000 a year
Quick apply
8d
Receptionist / 5484 - The Royal Hop Pole, Tewkesbury
J D Wetherspoon plc —Tewkesbury
Cross-training into other areas (bar, floor, kitchen). At a glance, your role is to deliver friendly, efficient customer service and to create a warm and…
£12.81 an hour
1d

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General Manager

CWRT BLEDDYN HOTEL & SPA -
Usk

Quick apply

Job details

Full-time
£55,000 - £60,000 a year

Benefits

Company pension

Qualifications

Hospitality
Management
Customer service
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview
We are seeking an experienced and dynamic General Manager to lead and oversee the daily operations of our Hotel. The Hotel General Manager is responsible for the overall management and performance of the hotel, ensuring exceptional guest satisfaction, operational efficiency, financial profitability, compliance with UK regulations, and effective leadership of all hotel departments.

Job Title: Hotel General Manager
Location: Cwrt Bleddyn Hotel & Spa, Usk, Monmuthshire
Reports To: Director

Key Responsibilities

Operations Management

Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, Sales, and Human Resources.
Ensure the hotel maintains high standards of service, cleanliness, and guest experience.
Monitor and improve operational procedures and service delivery.

Financial Management

Prepare and manage annual budgets and forecasts.
Monitor revenue, costs, payroll, and departmental expenditures.
Maximise occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
Analyse financial reports and implement strategies to improve profitability.

Guest Experience

Ensure outstanding customer service and guest satisfaction.
Address and resolve guest complaints and feedback promptly and professionally.
Maintain high guest review scores and brand standards.

People Management

Recruit, train, develop, and motivate employees.
Conduct performance reviews and manage employee relations matters.
Foster a positive workplace culture and ensure compliance with employment legislation.
Lead departmental managers and promote teamwork across the hotel.

Sales and Business Development

Develop and implement sales and marketing strategies to increase revenue.
Build relationships with corporate clients, travel agents, tour operators, and local businesses.
Promote meetings, events, conferences, and group bookings.

Health, Safety and Compliance

Ensure compliance with UK employment law, health and safety regulations, fire safety requirements, food hygiene standards, GDPR, and licensing regulations.
Conduct regular risk assessments and ensure all statutory requirements are met.
Maintain company policies and operational standards.

Strategic Leadership

Develop and implement business plans to achieve hotel objectives.
Identify opportunities for growth, efficiency, and market expansion.
Monitor industry trends and competitor activity.

Skills and Qualifications

Proven experience as a Hotel General Manager
Strong leadership, communication, and interpersonal skills.
Excellent financial and commercial acumen.
Knowledge of hotel property management systems (PMS) and revenue management.
Strong problem-solving and decision-making abilities.
Knowledge of hospitality legislation and compliance requirements.

Experience

Minimum 5–10 years of hotel management experience, including senior leadership roles.
Experience managing high-volume hotels, airport hotels, conference hotels, or MICE operations is advantageous.

Key Performance Indicators (KPIs)

Guest Satisfaction Scores
Revenue Growth
Occupancy and ADR Performance
Profitability
Employee Retention and Engagement
Health & Safety

Pay: £55,000.00-£60,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

hotel manager jobs in ross on wye, hef

General Manager

General Manager - 12 Bedroom Hotel

Assistant Head Housekeeper

Duty Manager - Pilgrim Hotel. Live In

Assistant Restaurant Manager

Deputy Manager

Head of Housekeeping

Front Office Manager

GENERAL MANAGER

Hotel Duty Manager

Cluster Revenue Manager- Resorts

Account Manager

General Manager

Head Chef

Assistant Manager

Assistant Night Manager

Team Leader

Maintenance Manager

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