Client services Work, Jobs in Rowley Regis, Wmd (with Salaries)

Referrals Assistant
MYSHON —Dudley
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Life insurance
- Referral programme
Quick apply
4d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Copywriter
JE Consulting —Sutton Coldfield
- £27,000 a year
- Full-time
- Hybrid work
Quick apply
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Admin Assistant
UKDA Facilities Ltd —Dudley
- From £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Independent Living Advisor
People Places Lives Ltd. —Dudley
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Gym membership
Administrator
bk plus —Dudley
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
2d
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Administrator/Receptionist
YMCA Black Country Group —Dudley
- £26,227.50 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
1d
Insurance Account Handler
Gallagher —Brierley Hill
- Up to £36,000 a year
- Full-time
- Communication skills
- Free parking
- Life insurance
Quick apply
Post Completion Assistant
Davisons Law —Wolverhampton
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
3d
Office Administrator
Breathe Care Services —Birmingham
- Part-time
- English
- Administrative experience
- Data entry
Quick apply
1d
Employment Specialist (Individual Placement and Support)
Change Grow Live —Stourbridge
- £30,268.05 - £32,802.41 a year
- Project management
- Team management
- No degree
- Annual leave
- Employee discount
Trainee Solicitor/Solicitor
Hutsby Mees Solicitors —Stafford
- £25,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
Quick apply
9d
Field Interviewer - Birmingham
the National Centre for Social Research —Birmingham
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Project Coordinator
Allvalves Online Limited —Pershore
- £24,420 - £28,000 a year
- Full-time
- Customer service
- ERP systems
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Sales & Events Co-ordinator
The Mount Country Manor Hotel & Golf —Wolverhampton
- £27,000 - £28,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
Event Sales Manager
Grand Station —Wolverhampton
- £26,437 - £38,842 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
12d
Trainee Estate Agent
Limegreen Marketing —Birmingham
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
- Sick pay
Quick apply

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Referrals Assistant

MYSHON
Dudley

Quick apply

Job details

Permanent | Full-time
£27,500 a year
4 days ago

Benefits

Company pension
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

GCSE
Microsoft Office
Administrative experience
Organisational skills
Negotiation

Full job description

Job Purpose

To support the referral management team by processing referrals, liaising with partner agencies, assessing housing applications, maintaining accurate records, and helping ensure that suitable accommodation and support services are provided to clients in a timely manner.

Key Responsibilities

Receive, review, and process housing referrals from local authorities, support agencies, charities, and other stakeholders.
Verify referral information and ensure all required documentation is complete.
Maintain accurate records on housing management and referral systems.
Act as a point of contact for referral partners, applicants, and internal teams.
Coordinate property viewings, assessments, and move-in arrangements.
Monitor referral pipelines and provide regular updates to managers.
Support housing officers with tenancy administration and resident onboarding.
Ensure compliance with company policies, safeguarding procedures, and relevant housing regulations.
Prepare reports, statistics, and performance data relating to referrals and occupancy levels.
Respond to telephone, email, and in-person enquiries professionally and efficiently.
Assist in resolving issues related to referrals, placements, and housing allocations.

Skills and ExperienceEssential

Strong administrative and organizational skills.
Excellent communication and interpersonal abilities.
Experience working with databases and Microsoft Office applications.
Ability to handle confidential information appropriately.
Good attention to detail and accuracy.
Ability to manage multiple tasks and meet deadlines.

Desirable

Experience in housing, supported accommodation, social housing, or property management.
Knowledge of referral pathways and local authority housing processes.
Understanding of safeguarding and vulnerable client support.
Experience using housing management software.

Personal Attributes

Customer-focused approach.
Empathetic and professional manner.
Ability to work independently and as part of a team.
Problem-solving skills.
Flexible and adaptable.

Typical KPIs

Referral processing times.
Occupancy and placement rates.
Accuracy of records and documentation.
Customer and partner satisfaction.
Compliance with housing and safeguarding requirements.

Pay: £27,500.00 per year

Benefits:

Company pension
Life insurance
On-site parking
Referral programme
Sick pay

Work Location: Hybrid remote in Dudley (West Midlands)

Quick apply

Refine Your Search

client services jobs in rowley regis, wmd

Referrals Assistant

Customer Relationship Manager

Copywriter

Intelligence Analyst

Admin Assistant

Independent Living Advisor

Bookings Coordinator

Administrator

People Manager

Administrator/Receptionist

Insurance Account Handler

Post Completion Assistant

Office Administrator

Employment Specialist (Individual Placement and Support)

Trainee Solicitor/Solicitor

Field Interviewer - Birmingham

Project Coordinator

Sales & Events Co-ordinator

Event Sales Manager

Trainee Estate Agent

I want to receive the latest job alerts for client services in rowley regis, wmd

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