guest experience leader Work, Jobs in royal tunbridge wells (with Salaries)

Guest Service Assistant
Mercure Tunbridge Wells —Royal Tunbridge Wells
- £12.71 an hour
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
General Manager
Popeyes UK —Royal Tunbridge Wells
- £37,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
12d
Guest Experience Manager
PGL Travel —Hailsham
- £35,717 a year
- Management
- First Aid Certification
- Communication skills
- Annual leave
- Employee assistance programme
Team Leader
KFC Tunbridge Wells - The Fountain Business Pk —Royal Tunbridge Wells
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
Bar staff / 428 - The Humphrey Bean, Tonbridge
J D Wetherspoon plc —Tonbridge
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
23h
Food & Beverage Assistant
Mercure Tunbridge Wells —Royal Tunbridge Wells
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Assistant Store Manager - Orpington
Oak Furnitureland —Orpington
- £46,000 - £50,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Party Team Leader
Escapade Group —Croydon
- £8.60 - £13.75 an hour
- Hospitality
- Customer service
- Leadership
Quick apply
General Manager- I'll Be Mother-Kingdom
I'll Be Mother —Tonbridge
- Up to £45,000 a year
- Full-time
- Serving
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
Kitchen staff / 428 - The Humphrey Bean, Tonbridge
J D Wetherspoon plc —Tonbridge
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
23h
Team Member - Guest Experience Lead
KFC Purley - Purley Parade —Purley
- Up to £12.71 an hour
- Part-time
- Employee discount
12d
Freelance Producer, Tunbridge Wells (contract, commission-only)
Sofar Sounds —Royal Tunbridge Wells
- £120 - £1,000 a month
- Weekend availability
- IT
- AI
- Time management
- Flexible schedule
Kitchen porter / 428 - The Humphrey Bean, Tonbridge
J D Wetherspoon plc —Tonbridge
- £12.91 an hour
- Temporary
- Bar
- No experience needed
- Hotel
- Employee discount
23h
Events Coordinator
Shark Club UK —Crawley
- £13.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply
6h
Reception Manager
East Sussex National —Uckfield
- £35,000 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Gym membership
Quick apply
2d
Team Leader
Leadlogix LTD —Wallington
- £13.00 - £13.50 an hour
- Part-time
- Hospitality
- Bar
- Supervising experience
Quick apply
Customer Service Manager
International Workplace Group plc —Chatham
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
KFC - Team Leader / Shift Manager
K&Z Holdings - Pret A Manger —Newhaven
- Restaurant
- Employee discount
Quick apply
Assistant Manager
Smiggle —Greenhithe
- Full-time
- Sales
- Leadership
- Store discount
- Employee discount
Quick apply
9d
Back of House Supervisor
The Restaurant Hub - Sevenoaks —Sevenoaks
- £12.91 an hour
- Part-time
- Restaurant
- Employee discount
- Flexible schedule
Quick apply

I want to receive the latest job alerts for guest experience leader in royal tunbridge wells

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest experience leader jobs near royal tunbridge wells

Guest Service Assistant

Mercure Tunbridge Wells -
Royal Tunbridge Wells

Quick apply

Job details

Full-time
£12.71 an hour

Benefits

Free parking
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
Computer skills
Communication skills
Hotel experience

Full job description

Job Ref: INT25182

Branch: Mercure Tunbridge Wells

Location: Mercure Tunbridge Wells, Tunbridge Wells

Salary/Benefits: £12.71 per hour

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 12/05/2026

Closing date: 14/06/2026

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Uncapped incentives to reward you for your contributions
Staff meals on duty
Free staff parking

A day in the life of…

Our Guest Service Assistants are responsible for providing the highest level of customer service to our guests. Responsibilities include greeting guests, assisting with check-in and check-out, handling inquiries and complaints, booking reservations, providing information about local attractions, and maintaining a clean and organised workspace. You’ll have the ability to remain calm and professional in high-pressure situations which will ensure that our guests have a positive experience and feel welcomed and valued during their stay, which impact the success and reputation of our hotel.

As an integral part of our hotels operational team, you’ll offer support to colleagues across all areas of the business to ensure a first-class guest experience.

What do we need from you?

Communication skills: You will be required to interact with guests, colleagues, and other stakeholders daily. Excellent communication skills, both verbal and written, are essential to ensure effective communication and provide excellent customer service.
Organisational skills: You will be responsible for managing guest reservations, checking guests in and out, and ensuring the smooth flow of operations at the front desk. Good organizational skills will help you manage your workload efficiently.
Attention to detail: Inaccurate information or mistakes in bookings can lead to unhappy guests, lost bookings, and revenue. You should be detail-oriented to ensure that all guest information is accurate, and all bookings are processed efficiently.
Technical skills: You’ll have basic computer skills, including proficiency in Microsoft Office, email, and internet use. Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

In the heart of the Kentish Weald, and just a couple of miles from the historic town centre of Tunbridge Wells, this unique hotel was built in the style of an Oast-House

Quick apply

Refine Your Search

guest experience leader jobs in royal tunbridge wells

Guest Service Assistant

General Manager

Guest Experience Manager

Team Leader

Bar staff / 428 - The Humphrey Bean, Tonbridge

Food & Beverage Assistant

Assistant Store Manager - Orpington

Party Team Leader

General Manager- I'll Be Mother-Kingdom

Kitchen staff / 428 - The Humphrey Bean, Tonbridge

Team Member - Guest Experience Lead

Freelance Producer, Tunbridge Wells (contract, commission-only)

Kitchen porter / 428 - The Humphrey Bean, Tonbridge

Events Coordinator

Reception Manager

Team Leader

Customer Service Manager

KFC - Team Leader / Shift Manager

Assistant Manager

Back of House Supervisor

I want to receive the latest job alerts for guest experience leader in royal tunbridge wells

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected