Activity manager Work, Jobs in Royston, Hrt (with Salaries)

Loyalty Manager
Hotel Chocolat —Royston
- Hospitality
- Analysis skills
- Project management
9h
Operations & Events Manager Maternity Cover
Knebworth House, Park and Gardens —Knebworth
- From £35,000 a year
- Temporary
- Management
- First Aid Certification
- Organisational skills
- Free parking
- Sick pay
Quick apply
8d
Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
Health & Safety and Site Manager
RAGT Seeds Limited —Ickleton
- From £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Leisure Manager
Center Parcs —Bedford
- £55,000 - £75,000 a year
- Employee assistance programme
- Employee discount
6d
Guest Services Manager
Churchill College, Cambridge —Cambridge
- £28,065 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
6d
Proposals and Marketing Coordinator
Eyre Building Services Group Ltd —Cambridge
- £32,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Store discount
Quick apply
6d
Community Programme Manager
GEANT —Cambridge
- Hybrid work
- Project management
- Organisational skills
- Communication skills
2d
Area Manager
Calm Futures —Hoddesdon
- £40,000 - £55,000 a year
- Full-time
- Management
- Mentoring
- In-person
- Free parking
Quick apply
Senior People and Culture Manager
Raspberry Pi Foundation —Cambridge
- £60,000 - £66,000 a year
- Full-time
- Human resources
- Communication skills
- Annual leave
Quick apply
14d
ECRM Manager
Huws Gray Group —Pampisford
- Communication skills
- Marketing
- Employee discount
Site Operations Manager
Precise Component Manufacture Ltd —Potton
- £46,000 - £49,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
8d
Registered Manager Ofsted
Your Vision Children's Homes —Luton
- Up to £70,000 a year
- Full-time
- Childcare
- Working with children
- Continuous improvement
Quick apply
EH&S Manager
Senior Aerospace Thermal Engineering —Royston
- Full-time
- Communication skills
Quick apply
Team Leader
Care Is Central —Steppingley
- £14.85 - £15.07 an hour
- Weekend availability
- English
- In-person
- Care plans
- Annual leave
- Employee discount
Quick apply
Programme Manager (Open Programmes)
JBS Executive Education Ltd —Cambridge
- £33,361 - £41,474 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Agile
- School
- Flexible schedule
13d
Regional Sales Manager- Europe
Johnson Matthey —Royston
- Full-time
- Marketing
- Engineering
- Employee discount
Client Strategy Manager
Genie Ventures —Cambridge
- £37,855 - £41,010 a year
- Full-time
- Hybrid work
- Travel
- Business
- Annual leave
- Referral programme
1d
Assistant Spa Manager
Down Hall Hotel, Spa & Estate —Hatfield Heath
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
6d
Activity Leader (Non-residential)
Oxford Summer Courses —Cambridge
- £515.00 - £577.16 a week
- Full-time
- Organisational skills
- Communication skills
- School
- Paid training
- Annual leave
Quick apply

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Loyalty Manager

Hotel Chocolat -
Royston

Apply Now

Job details

Fixed term contract
9 hours ago

Qualifications

Hospitality
Analysis skills
Project management
Organisational skills
Communication skills

Full job description

Job Introduction

We’re looking for a Loyalty Manager on a 6-month contract to lead the transformation of our VIP.ME programme into a best-in-class loyalty and rewards membership proposition. This is a high-impact role where you will shape strategy, deliver innovation, and drive meaningful customer engagement that increases customer lifetime value.

You will play a pivotal role in building a programme that attracts, engages, and retains customers, while delivering strong commercial outcomes. Working across multiple teams, you’ll combine creativity, commercial thinking, and strong collaboration skills to bring the VIP.ME vision to life.

About the Role

As Loyalty Manager, you will own the development and execution of our loyalty strategy, leading the evolution of VIP.ME across all customer touchpoints. You’ll partner with internal teams and external providers to deliver a seamless, data-driven and engaging loyalty experience.

This role sits at the intersection of marketing, digital, retail, CRM, and technology, requiring strong stakeholder management and the ability to influence across the business.

Key Responsibilities

Loyalty Strategy & Transformation

Lead the end-to-end development and delivery of the VIP.ME loyalty programme
Define the loyalty proposition, including earn-and-burn mechanics and reward structures aligned to commercial goals
Design and optimise customer journeys across acquisition, onboarding, engagement, and retention
Ensure successful integration of loyalty platforms with internal systems and customer touchpoints
Collaborate cross-functionally to ensure operational and commercial viability of the programme

Customer Engagement & Campaigns

Develop and deliver a calendar of loyalty campaigns and communications
Partner with CRM, Marketing Planning, and Trade teams to integrate loyalty into wider campaigns
Create compelling, data-led customer propositions to drive acquisition, frequency, and retention
Work with creative, digital, and agency partners to deliver impactful go-to-market activity

Platform & Technology Management

Manage the relationship with the loyalty platform provider
Work closely with technology teams to ensure performance, governance, and ongoing development
Influence the product roadmap to maximise platform capability
Oversee budgets, contracts, and vendor relationships

Performance & Reporting

Define and manage a robust measurement framework for loyalty activity
Analyse performance against key KPIs including engagement, CLTV, and conversion metrics
Deliver regular reporting and insights to senior stakeholders
Lead post-campaign reviews and embed learnings into future activity

About You

Essential Experience

Experience working within or managing a loyalty, membership, or customer retention programme
Strong commercial acumen with experience building business cases and driving ROI
Excellent communication skills and proven cross-functional collaboration

Desirable Experience

Experience with loyalty or CRM platforms
Background in retail, hospitality, leisure, or subscription-based businesses
Strong analytical and reporting skills
Experience delivering integrated marketing campaigns
Strong project management and organisational skills
Experience influencing senior stakeholders and leading initiatives in fast-paced environments

Personal Attributes

You are:

A proactive self-starter who embraces change and drives improvement
A confident communicator who adapts style to different audiences
Highly collaborative and able to build strong cross-functional relationships
A strong decision-maker who balances data, insight, and commercial impact
Inclusive, engaging, and committed to building a positive team culture
Motivated by delivering results and inspiring others to do the same

Apply Now

Refine Your Search

activity manager jobs in royston, hrt

Loyalty Manager

Operations & Events Manager Maternity Cover

Client Relationship Manager (Maternity Cover)

Health & Safety and Site Manager

Leisure Manager

Guest Services Manager

Proposals and Marketing Coordinator

Community Programme Manager

Area Manager

Senior People and Culture Manager

ECRM Manager

Site Operations Manager

Registered Manager Ofsted

EH&S Manager

Team Leader

Programme Manager (Open Programmes)

Regional Sales Manager- Europe

Client Strategy Manager

Assistant Spa Manager

Activity Leader (Non-residential)

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