Duty manager Work, Jobs in Royston, Hrt (with Salaries)

Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
5d
People Operations Manager
TidalSense —Cambridge
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- AI
- Annual leave
- Flexible schedule
Quick apply
13h
Head of Leadership and Management Training
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Full-time
- Master's degree
- Presentation skills
- Team management
12d
Service Delivery Manager
Serco Group —Hitchin
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Cambridge - General Manager
Itsu —Cambridge
- Full-time
- Quick service & fast food restaurant
- Employee assistance programme
- Life insurance
Front of House Manager
University Arms —Cambridge
- £40,000 a year
- Weekend availability
- Bar
- Hotel
- University
- Employee assistance programme
- Referral programme
13d
Coroner's Officer
Cambridgeshire County Council —Huntingdon
- £31,537 - £36,363 a year
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
21h
Service Manager – Children’s Residential Home
Connection Healthcare Ltd —Royston
- Up to £20 an hour
- Part-time
- Childcare
- Management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
AAA Screening Programme Manager
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £49,387 - £56,515 a year
- Full-time
- Leadership
11d
Programme Delivery Officer for Older Adults
Living Sport —Saint Ives
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
6d
Workplace Experience Manager
CBRE —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Health, Safety and Compliance Manager
Jesus College, Cambridge —Cambridge
- £45,121 a year
- Full-time
- Bachelor's degree
- In-person
- Sick pay
Quick apply
Duty Manager
Nuffield Health —Letchworth
- Up to £28,619.83 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Gym membership
20h
Account Manager - Live Events (experience essential)
Print Match Ltd —Sandy
- £45,000 - £50,000 a year
- Call to connect
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Success Officer - Contracted clients
CMP —Royston
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
19h
Deputy Theatre Manager
Spire Healthcare —Cambridge
- Full-time
- Leadership
- Free parking
- Annual leave
Stores Supervisor
DC Norris & Company Ltd —Sandy
- Up to £18 an hour
- Overtime
- ERP systems
- Microsoft Office
- Administrative experience
- Annual leave
- Sick pay
Quick apply
21h
Night Operations Manager
Fisher and woods —Saffron Walden
- £40,000 - £45,000 a year
- Weekend availability
- Management
- Organisational skills
- In-person
- Employee discount
Quick apply
14d
Shift Manager
Noatum Logistics UK Limited —Biggleswade
- Weekend availability
- Management
- In-person
- Leadership
Quick apply
Support Manager
Tait —Haverhill
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme

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Duty Manager

Coach Travel Group
Stansted Airport

Quick apply

Job details

Full-time
£38,000 - £46,000 a year
5 days ago

Benefits

Free parking
Company pension

Qualifications

Logistics
Analysis skills
Transportation management systems
IT
Communication skills
Time management

Full job description

The Duty Manager plays a critical role in the day-to-day control and coordination of transport operations in Stansted. Acting as a central point of operational control, the role supports service delivery, compliance, and effective communication with all relevant stakeholders.

Working as part of a rotating rota alongside the Operations Management team, the Duty Manager is responsible for monitoring live services, responding to operational challenges, and making timely decisions to minimise disruption and protect the customer experience.

This is a hands-on, fast-paced role requiring confidence, resilience, clear communication, and the ability to act independently when issues arise, including during out-of-hours periods.

Key Responsibilities

Operational Control & Decision-Making

Monitor daily service delivery and respond promptly to issues including delays, vehicle defects, and staff shortages
Make independent, real-time operational decisions to maintain service continuity
Remain calm and effective under pressure when managing incidents or disruptions
Adjust duties, vehicles, and schedules in line with driver hours regulations and working time legislation
Provide regular operational updates to Operations Management
Escalate complex, high-risk, or serious issues in line with agreed processes
Provide out-of-hours operational control across the London & South East region
Maintain awareness of available resources and identify opportunities to support additional work across the region

Driver Liaison & Engagement

Act as the primary point of contact for driving staff during duty periods
Communicate clearly, confidently, and professionally with drivers, providing instruction and guidance where required
Build and maintain positive working relationships with drivers through regular engagement
Promote high standards of professionalism, vehicle presentation, and depot cleanliness
Support drivers in resolving operational issues quickly and professionally
Lead investigations into complaints, driver conduct matters, or potential capability concerns

Customer Experience

Take proactive steps to prevent or minimise service disruption wherever possible
Ensure any unavoidable disruption is managed in a way that protects the customer experience
Communicate clearly and effectively with internal teams and customers when operational changes impact services

Compliance & Record Keeping

Ensure all operational decisions comply with driver hours regulations and legal requirements
Maintain accurate and timely operational records
Act as a final check to ensure all job data is correct, including report times, vehicle allocations, passenger numbers, and access requirements
Ensure driver packs are fully prepared with correct passes, completed documentation, and cards
Monitor daily vehicle movements, record delays, and communicate issues to relevant stakeholders
Use company systems and software to record incidents, changes, and operational updates
Monitor and respond to Samsara driver behaviour events in line with company policy

Teamwork & Communication

Work closely with Operations Managers, Assistant Operations Managers, and fellow Duty Managers
Build and maintain strong working relationships with stakeholders across all operating businesses in the region
Support colleagues during busy or challenging operational periods
Contribute positively to a cooperative, professional, and supportive team environment

Key Skills & Attributes

Ability to remain calm and think clearly under pressure
Strong attention to detail
Confident decision-maker, comfortable acting independently
Clear and effective communicator, particularly when dealing with drivers
Practical, common-sense approach to problem-solving
Flexible, positive, and team-oriented attitude
Well organised with strong time management skills
Confident and competent using IT systems and operational software

Pay: £38,000.00-£46,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in royston, hrt

Duty Manager

People Operations Manager

Head of Leadership and Management Training

Service Delivery Manager

Cambridge - General Manager

Front of House Manager

Coroner's Officer

Service Manager – Children’s Residential Home

AAA Screening Programme Manager

Programme Delivery Officer for Older Adults

Workplace Experience Manager

Health, Safety and Compliance Manager

Duty Manager

Account Manager - Live Events (experience essential)

Customer Success Officer - Contracted clients

Deputy Theatre Manager

Stores Supervisor

Night Operations Manager

Shift Manager

Support Manager

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