Head of customer service Work, Jobs in Rubery, Wor (with Salaries)

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)
nGeneration —Tipton
- £26,724 - £27,724 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Financial Accountant - Accounts Payable & Receivable
Nacro —Birmingham
- £46,150 - £47,535 a year
- Full-time
- Hybrid work
- Oracle
- Continuous improvement
- Accounting
11d
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9d
Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
General Manager
Joule's Brewery —Birmingham
- £45,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Annual leave
- Employee assistance programme
Quick apply
12d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Sales Support Specialist – Partner Alliance
CSafe Global —Redditch
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Management
- Maths
- Project management
- Life insurance
Quick apply
6d
Regional Head of Service
Sanctuary Group —Worcester
- £94,662 - £99,645 a year
- Full-time
- Project management
- Annual leave
- Employee discount
Quick apply
3d
Store Manager Opportunities - Midlands
Morrisons —Rubery
- Leadership
- Annual leave
- Employee discount
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Scheduling Coordinator
Individual Care Services —Studley
- Up to £27,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Time management
- Annual leave
- Work from home
Quick apply
3d
Designate General Manager
Loungers —Bromsgrove
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Route Surveyor
Allelys Group - Studley, Warwickshire —Studley
- £45,000 - £55,000 a year
- Full-time
- AutoCAD
- Microsoft Office
- Driving
- Free parking
Quick apply
Sales Representative
Cabin Master —Studley
- From £35,000 a year
- Weekend availability
- Sales
- Customer service
- Travel
- Free parking
- Annual leave
Quick apply
10d
Finance Business Partner
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Full-time
- Microsoft Excel
- ERP systems
- IT
Quick apply
Fleet Delivery Specialist
Volvo Group —Warwick
- Hybrid work
- Microsoft Excel
- Travel
- IT
- Employee assistance programme
- Employee discount
Business Support Manager (Executive Assistant - Manager), Central Business Services
Deloitte —Birmingham
- Hybrid work
- Management
- Leadership
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Head of Marketing Operations
Agent Rainmaker —Wolverhampton
- £50,000 - £60,000 a year
- Full-time
- Management
- Project management
- Team management
- Free parking
Quick apply

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head of customer service jobs near rubery, wor

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

nGeneration -
Tipton

Quick apply

Job details

Full-time
£26,724 - £27,724 a year

Benefits

Company car
Annual leave
Company events

Qualifications

Hospitality
Driving Licence
Microsoft Excel
Customer service
Maintenance
Driving
IT

Full job description

nGeneration provide IT Services and Solutions to the Hospitality, Leisure, and Retail Industry; further information can be found at

www.nGeneration.co.uk. Our ‘Brand-New’ Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. You will be fully responsible and accountable for the objectives and responsibilities as detailed in this Job Description whilst working in line with company working processes, procedures and working practices.

Key Objectives

The Implementer role is responsible for the implementation of customers IT and EPoS systems as well as coaching and training of the end users, in line with multi customer business-as-usual activity involving installs, This role also includes a Company Car!

moves and changes (IMAC) and or customer project rollouts.

Summary of Main Responsibilities and Activities

Conduct thorough preparation checks prior to attending sites.
Attend customer sites in line with your schedule of works to conduct implementation services.
Conduct system coaching and training in line with the specification of the customer IT solutions.
Provide Go Live Support to the management and staff of the site.
Act as co-ordinator of all third parties on site.
Complete all site-specific documentation to include site sign off and report site issues to Project Control
Build excellent customer relationships whilst on site.
Comply with all company business processes and procedures.
Conduct other tasks as may be required from time to time.

Candidate Requirements:

Full UK Manual Driving License
EPOS Experience
Hospitality IT Experience
Customer Service Skills
Understanding of IT Hardware
Willing to travel

ABOUT THE COMPANY

nGeneration has been supporting the retail and hospitality industry for over 22 years, providing field service maintenance to the biggest hospitality chains across the UK.
nGeneration also boasts a '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as on-site repairs, support hub, staging and warehousing. All of the 'behind the scenes' staff are based at the HQ location, working smartly to provide the implementers with the best support and help to do the job effectively and efficiently.

Requirements

Working Away:

You will be required to stay away overnight when the time to attend site is early ,or, when the site is a significant distance from your home, or, when you are required to work in a specific geographical area for a consecutive number of days.

The company will centrally arrange, and book accommodation and overnight subsistence can be claimed via the company expense procedure.

Job Type: Permanent.

Salary: £26,724 to £27,724 per year (depending on experience)

APPLY TODAY

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
28 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 28 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.
Company Car: A high quality, fully expensed company car will be provided, covering business fuel, insurance, maintenance, and road tax for business and personal use. This benefit offers substantial savings.

Quick apply

Refine Your Search

head of customer service jobs in rubery, wor

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Financial Accountant - Accounts Payable & Receivable

Duty Operations Manager

Head of Branch Support

General Manager

Manager of Dedicated Implementations - EMEA

Sales Support Specialist – Partner Alliance

Head of Systems Improvement

Regional Head of Service

Store Manager Opportunities - Midlands

Customer Relationship Manager

Scheduling Coordinator

Designate General Manager

Route Surveyor

Sales Representative

Finance Business Partner

Fleet Delivery Specialist

Business Support Manager (Executive Assistant - Manager), Central Business Services

National Contract Manager

Head of Marketing Operations

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