technical specialist Work, Jobs in runcorn, chs (with Salaries)

Customer Service Specialist
Zoll Medical Corporation —Runcorn
- Oracle
- Customer service
- English
System Engineer
Yokogawa —Runcorn
- Full-time
- Bachelor's degree
QA Specialist NDP
Ipsen Biopharm Ltd —Wrexham
- Full-time
- Organisational skills
8d
Technical Services Manager
CBRE —Liverpool
- Full-time
- Computer literacy
- Continuous improvement
- Communication skills
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Production Operator (Coater)
Bodycote —Liverpool
- £28,000 - £30,000 a year
- IT
- Communication skills
12d
Project Co-ordinator
Equans —Crewe
- Full-time
- Remote
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
ICT Applications Specialist
Your Housing Group —Warrington
- £40,000 - £42,500 a year
- Full-time
- Remote
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
12d
Earth Observation Specialist
Amentum —Risley
- Full-time
- Hybrid work
- Communication skills
- Python
- Employee assistance programme
- Flexible schedule
7d
Employment Support Officer - Connect to Work
Cheshire West and Chester Council —Ellesmere Port
7d
Regulatory Specialist
P.Louise —Stockport
- £38,000 - £40,000 a year
- Full-time
- In-person
Quick apply
8d
Controls Specialist
Aggreko —Widnes
- Full-time
- System design
- Programmable logic controllers
- Communication skills
- Annual leave
Senior Technician
Kier Group —Liverpool
- From £40,000 a year
- Full-time
- AutoCAD
- Engineering
- Communication skills
7d
Modernisation Engineer
Otis —Liverpool
- Full-time
- IT
- Mechanical knowledge
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Planning Coordinator
Torus Group —Warrington
- £42,443 a year
- Full-time
- Hybrid work
- Communication skills
6d
CAD Designer
Car & Commercial Solutions Ltd —St Helens
- £35,000 a year
- Full-time
- AutoCAD
- CAD
- Assembly
Quick apply
Plumbers
Kimpton —Bromborough
Technical Manager
ACS Hireonline —Bolton
- Temporary
2d
Ophthalmic Technician
Countess of Chester Hospital NHS Foundation Trust —Chester
- £28,392 - £31,157 a year
- Full-time
- Anatomy knowledge
- Communication skills
2d

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Customer Service Specialist

Zoll Medical Corporation -
Runcorn

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Job details

Qualifications

Oracle
Customer service
English
ISO 9001
Microsoft Office

Full job description

Acute Care Technology

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

Office based role in Runcorn

Description summary:

As a Customer Support Specialist you are primarily responsible for front line customer interaction, advice and order processing. You will demonstrate good communication, initiative and strong customer focus ability and work in close collaboration with your team colleagues, Sales, Business Partners and Operations colleagues (both local and within ZOLL Corporate). Receiving customer orders and to get them entered into the Oracle system. Also, you will handle all customer related requests (like shipment requests, complaints, etc).

Essential Functions

Nurture and develop centre of customer service excellence
Assist customer service sites and offices and liaise with all business functions
Ensuring that customer requirements and needs are met within company response times
Day-to-day operation of Customer Experience Department for ZOLL Resuscitation products
Processing customer quotations and orders accurately within agreed company timescales, Terms & Conditions
Processing fault finding and the creation of Service Reports
Meeting and exceeding customer satisfaction targets, minimising customer complaints and actively delivering solutions for customers
Properly handle and report customer complaints by following escalating procedures.
Completing departmental administration and order management as required
Assisting Customers with general product portfolio queries
Triaging basic Customer device queries (user guide level) and triaging customer technical queries to Technicians/Engineers to complete fault finding and repair routing

Required/Preferred Education and Experience

Experience in working in a customer service environment
Secure handling of PC/notebook (Microsoft Office applications, and ideally Oracle)
Languages – fluency in written and spoken English essential
Excellent communicator, able to operate at all levels within both own and customer’s organisation
Minimum experience with ISO 9001 or 13485 medical device quality system preferred

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Refine Your Search

technical specialist jobs in runcorn, chs

Customer Service Specialist

System Engineer

QA Specialist NDP

Technical Services Manager

Specialist Support Analyst

Production Operator (Coater)

Project Co-ordinator

ICT Applications Specialist

Earth Observation Specialist

Employment Support Officer - Connect to Work

Regulatory Specialist

Controls Specialist

Senior Technician

Modernisation Engineer

Operations Manager - Fleet Services

Planning Coordinator

CAD Designer

Plumbers

Technical Manager

Ophthalmic Technician

I want to receive the latest job alerts for technical specialist in runcorn, chs

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