Order administrator Work, Jobs in Ryton, Shr (with Salaries)

IT Servicedesk Administrator
Epwin Group PLC —Telford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Office Administrator
Kinaxia Transport & Warehousing —Telford
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
10d
SAP Administrator
Kraft Heinz Company —Telford
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
10d
Procurement Administrator
RHEINMETALL —Telford
- Microsoft Office
- Organisational skills
- Annual leave
- Gym membership
8d
Case Administrator - Telford Probation Office
HM Prison & Probation Service —Telford
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
8d
Order fulfilment Coordinator
EU Automation —Stafford
- £26,950 a year
- Full-time
- Hybrid work
- Word processing
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
School Music Administrator
Wrekin Old Hall Trust Ltd —Telford
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
1d
Sales Administrator (18-month Maternity Cover)
IF Solutions Limited —Telford
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Bereavement leave
- Life insurance
Quick apply
2d
Case Administrator - Telford and Shropshire Courts
HM Prison & Probation Service —Shrewsbury
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
8d
Engineering Administrator
Arriva Midlands North Limited —Telford
- £12.71 an hour
- Communication skills
Quick apply
8d
Part Time Administrator
Ascent Supported Living —Birmingham
- £13,000 - £15,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
1d
Finance Administrator
Komplex Group —Telford
- £29,500 - £30,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Sales
- Employee discount
- Life insurance
Quick apply
2d
Office Administrator
Sharps —Bilston
- £25,311 a year
- Weekend availability
- Employee discount
- Life insurance
10d
Office Assistant (Part Time)
Carter Jonas —Birmingham
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
2d
Watch Repairs Administrator
Signet —Birmingham
- Part-time
- Administrative experience
- In-person
- Communication skills
- Employee discount
Administrator - Engineering
Biffa Waste Services —Wolverhampton
- Full-time
- SharePoint
- Employee discount
Quick apply
20h
Planner / Scheduler
M & B Ltd —Burntwood
- £27,420.00 - £30,546.42 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11h
Finance Administrator
Tenbury High Ormiston Academy —Tenbury
- £25,989 - £27,694 a year
- Part-time
- School
- Employee discount
10d
Operations & E-commerce Administrator
Lohen —Eccleshall
- £30,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Free parking
Quick apply
Digital Content and Office Administrator
Lichfield Safe Centre Ltd —Lichfield
- £24,420 - £27,000 a year
- Full-time
- Social media management
- Customer service
- Organisational skills
- Free parking
Quick apply
2d

I want to receive the latest job alerts for order administrator in ryton, shr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Servicedesk Administrator

Epwin Group PLC -
Telford

Quick apply

Job details

Full-time
14 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Procurement
Ticket management
Administrative experience
ITIL
Organisational skills
IT
Communication skills

Full job description

EPW1

Group Head of ICT Infrastructure

As a key member of the Group ICT Infrastructure team, the ICT Service Desk Administrator provides first-line triage, coordination, and administration of service desk activities.

The role ensures all incoming requests are logged accurately, prioritised effectively, and assigned correctly, while supporting procurement processes and maintaining hardware/software inventory across the organisation.

This position is essential in delivering a high-quality user experience and ensuring efficient ICT operations through proactive ticket management, stock handling, and administrative support.

General

Adherence to all organisational policies, management systems and standard operational procedures, including legal responsibilities in relation to Health, Safety, Environmental and Quality.
Work positively to develop and foster good working relationships with colleagues and contracted personnel to maintain a culture of mutual respect and dignity.
Represent the organisation in a positive way as to avoid the damage of corporate image or bringing the company into disrepute.
Promote and display the Epwin Core Values.

Service Desk Administration

Act as the first point of triage for all incoming ICT incidents and service requests.
Ensure all tickets are accurately logged with sufficient detail, correct classification, and appropriate priority.
Assign tickets to the correct divisional support groups or escalate where necessary.
Monitor ticket queues to maintain SLA compliance and proactively chase updates when required.
Provide users with updates on request progress, ensuring clear communication and customer satisfaction.
Identify recurring issues and escalate trends to Group Head of ICT Infrastructure for review.
Assist in creating and updating Service Desk knowledge base articles, FAQs, and user guides.

Procurement & Stock Management

Manage the end-to-end procurement process for ICT hardware, software, and peripherals.
Raise purchase orders, liaise with approved suppliers, and track orders through to delivery.
Maintain up-to-date stock levels for hardware, consumables, and critical spares at relevant sites.
Issue equipment to users and ensure all assets are recorded in the organisation’s asset management system.
Monitor licensing allocations and renewals, ensuring compliance with vendor requirements.
Assist with the lifecycle management of ICT assets, including receiving, registering, retiring, and disposing of equipment in line with policy.

Technical & Operational Support

Provide basic first-line support where appropriate (password resets, account unlocks, simple troubleshooting).
Ensure adherence to ICT security policies when issuing equipment, software, or access rights.
Support onboarding and offboarding processes regarding equipment allocation and returns.
Assist with administrative tasks for ICT audits, inventory checks, and compliance activities.
Work collaboratively with technical teams, escalating issues requiring higher-level expertise.

Experience working within an IT ServiceDesk or administrative support environment.
Strong organisational skills with the ability to prioritise and manage multiple tasks.
Excellent communication skills, both written and verbal.
Familiarity with ITIL-aligned service desk processes (incidents, requests, triage).
Basic understanding of IT hardware, software, and peripheral equipment.
Experience with procurement processes and supplier interaction.
Capable of maintaining accurate records, stock systems, and asset registers.
Customer-focused approach with a commitment to high-quality service.
Proficiency with Microsoft 365 applications (Excel, Outlook, Teams, Word)

Service Desk tickets triaged and assigned within agreed timeframes.
Accuracy of ticket logging, categorisation, and prioritisation.
Procurement requests processed promptly, and stock levels maintained effectively.
Positive feedback from users, peers, and management.
Adherence to service level agreements and operational procedures.
Contribution to continuous improvement of ServiceDesk processes.

Organised & Detail-Focused - Able to manage information accurately and work methodically.
Customer-Centric - Approachable, helpful, and committed to positive user experiences.
Action-Oriented - Able to manage workload efficiently and respond to changing priorities.
Strong Communicator - Clear, professional, and confident in all forms of communication.
Collaborative - Works well within team environments and builds positive relationships.
Integrity & Trustworthiness - Handles information and assets responsibly and ethically.
High Standards - Takes pride in delivering quality work and maintaining accurate records.

Quick apply

Refine Your Search

order administrator jobs in ryton, shr

IT Servicedesk Administrator

Office Administrator

SAP Administrator

Procurement Administrator

Case Administrator - Telford Probation Office

Order fulfilment Coordinator

School Music Administrator

Sales Administrator (18-month Maternity Cover)

Case Administrator - Telford and Shropshire Courts

Engineering Administrator

Part Time Administrator

Finance Administrator

Office Administrator

Office Assistant (Part Time)

Watch Repairs Administrator

Administrator - Engineering

Planner / Scheduler

Finance Administrator

Operations & E-commerce Administrator

Digital Content and Office Administrator

I want to receive the latest job alerts for order administrator in ryton, shr

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected