Service team lead Work, Jobs in Saint Columb Major, Con (with Salaries)

Residential Liaison Officer
Correct Contract Services Ltd —St. Columb
- £27,000 - £30,000 a year
- Travel
- Annual leave
- Employee assistance programme
Quick apply
HSEQ Manager - South West
GRS Group —Newquay
- Full-time
- Hybrid work
- Microsoft Office
- Mentoring
- Communication skills
- Employee assistance programme
Quick apply
14d
Children's Support Worker
Keys Children —Truro
- £14.05 - £14.75 an hour
- Full-time
- Military
- Communication skills
- Annual leave
- Referral programme
Quick apply
Neighbourhood Housing Officer - North East Cornwall
Cornwall Housing —Bodmin
- £36,283 a year
- Full-time
- Hybrid work
- Case management
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
1d
Retrofit Assessor
Correct Contract Services Ltd —St. Columb
- £30,000 - £40,000 a year
- Customer service
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Neighbourhood and Estates Manager
Cornwall Housing —Bodmin
- £54,973 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
2d
Head of Customer Insight & Analytics (Part-time / Fractional)
Refined Brands Ltd. —St. Columb
- Full-time
- SQL
- In-person
- Marketing
- Annual leave
- Employee discount
Quick apply
3d
Team Leader - Support Services
The Women's Centre Cornwall —Bodmin
- £30,075 a year
- Full-time
- In-person
- Health & wellbeing programme
Quick apply
Forest Ranger
Forest Holidays —Liskeard
- £8.00 - £12.71 an hour
- Part-time
- Public speaking
- Maintenance
- First Aid Certification
- Employee discount
Quick apply
Kitchen Manager/Head Chef
Away Resorts —St. Columb
- £33,000 a year
- Weekend availability
- Leadership
- Communication skills
- Resort
- Employee discount
- Life insurance
Quick apply
Positive Behaviour Support Assistant
PBS -Midlands —Truro
- £30,000 a year
- Full-time
- Travel
- Communication skills
- Referral programme
Legal Support Assistant
Stephens Scown —Truro
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Travel
- Annual leave
Work & Health Coach - Fit Note Reform Pilot
St Austell Healthcare —St. Austell
- £14.50 - £15.75 an hour
- Part-time
- Hybrid work
- Word processing
- Travel
- IT
Quick apply
Final Mile Territory Manager
Evri —Bodmin
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Organisational skills
- IT
7d
Used Car Sales Manager
Vertu Motors —Scorrier
- £40,000 - £60,000 a year
- Full-time
- Management
- Sales
- Organisational skills
- Employee discount
Quick apply
Property Consultant
Unique Home Stays Ltd —Newquay
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
9d
HR Administrator
The Women's Centre Cornwall —Bodmin
- £25,915 a year
- Part-time
- Hybrid work
- Management
- Microsoft Office
- Human resources
- Health & wellbeing programme
Quick apply
9d
Female Support Worker in Bodmin
Ourway Care Ltd —Bodmin
- £15 - £17 an hour
- Nights as needed
- In-person
- Paid training
- Annual leave
Quick apply
Internal Sales Coordinator - Melbur
GRS Group —Newquay
- £28,089 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Employee assistance programme
Quick apply
4d
Assistant Spa Manager
Watergate Bay Hotel —Newquay
- £30,081 a year
- Full-time
- Management
- Customer service
- Hotel
- Employee discount
Quick apply

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Residential Liaison Officer

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£27,000 - £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Full job description

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are looking for a Resident Liaison Officer Retrofit to provide support and guidance to all customers/residents involved in our whole house retrofit programmes. This role focuses on resident and user training, conducting 360 reviews, and educating site and contact centre staff on enhanced profiling and customer engagement. You will be responsible for pre-work meetings, mid-work reviews, and post-work auditing, ensuring effective communication and customer satisfaction throughout the process.

Key Responsibilities

Maintain positive customer engagement by assessing, improving, and implementing contact protocols and profiling processes.
Deliver a high-quality service to both the client and customers, ensuring respect for all individuals and meeting challenges.
Revise and implement systems and procedures to enhance engagement and customer experience in collaboration with management teams
Provide educational opportunities and experiential growth for administrative and trade staff, focusing on a customer-centric approach. Resolve customer objections, complaints, and site-based queries, managing resident perceptions and encouraging buy-in.
Visit customers in their homes to reassure and provide ongoing support.
Lead on CSR activities and social value programmes.
Collaborate with client RLOs and housing teams to manage safeguarding, tailored interventions, and non-access issues
Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Skills/Qualifications

Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Experience Required

Experience in a social housing environment, managing vulnerable customers and working on social housing planned/capital investment programmes.

Personal Attributes

You value honesty and share knowledge for the greater good.
You are committed to continuous improvement and teamwork.
You take responsibility for your work and encourage ownership in others.
You are goal-oriented, striving for both small and large successes.
You are flexible and eager to develop your skills.

About Us

What We Offer

Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to in-house and external training.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Quick apply

Refine Your Search

service team lead jobs in saint columb major, con

Residential Liaison Officer

HSEQ Manager - South West

Children's Support Worker

Neighbourhood Housing Officer - North East Cornwall

Retrofit Assessor

Neighbourhood and Estates Manager

Head of Customer Insight & Analytics (Part-time / Fractional)

Team Leader - Support Services

Forest Ranger

Kitchen Manager/Head Chef

Positive Behaviour Support Assistant

Legal Support Assistant

Work & Health Coach - Fit Note Reform Pilot

Final Mile Territory Manager

Used Car Sales Manager

Property Consultant

HR Administrator

Female Support Worker in Bodmin

Internal Sales Coordinator - Melbur

Assistant Spa Manager

I want to receive the latest job alerts for service team lead in saint columb major, con

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