Team leader Work, Jobs in Saint Mellons, Crf (with Salaries)

Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
18h
Repairs Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Work from home
Quick apply
8d
Team Leader
Home Bargains —Cardiff
- £32,032 a year
- Part-time
- Supervising experience
- Leadership
- Store discount
- Annual leave
Quick apply
9d
Safety, Quality & Compliance Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- English
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
8d
HR Learning and Development Lead
Advanced Secure Technologies —Saint Mellons
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
Quick apply
Team Leader
M Group —Treharris
- £33,167 - £39,800 a year
- Overtime
- Employee assistance programme
- Employee discount
Property Management Lead
FlatHomes Property Services —Cardiff
- £28,000 - £35,000 a year
- Full-time
- Maintenance
- In-person
Quick apply
7d
Residential Childcare Team Leader
Calon Care Services Ltd —Blaenau Gwent
- From £14.75 an hour
- Weekend availability
- Working with children
- In-person
- Care plans
- Paid training
Quick apply
Key Support Services Team Leader
PHSGroup —Caerphilly
- £35,000 - £37,000 a year
- No weekends
- Sales
- Free parking
10d
Team Leader
Iceland —Caerphilly
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
10d
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
1d
Bank Team Leader
Care UK —Lisvane
- £14.95 an hour
- Care plans
- Annual leave
- Employee discount
15h
Team Leader
Integra Community Living Options Ltd —Roath
- £15.18 an hour
- Full-time
- Leadership
- Paid training
- Referral programme
Quick apply
2d
Team Leader
Flaming Grill - BRA_103 —Malpas
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Team Leader Homesense Cardiff
Homesense —Llanishen
- Full-time
- Employee discount
2d
Capability Lead
Serco Plc —Newport
- £34,000 - £40,000 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
2d
Team Leader
Hungry Horse - BRA_104 —Whitchurch
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Retail Team Leader
Superdry —Cardiff
- Full-time
- Management
- Sales
- Employee discount
- Flexible schedule
Portering Team Lead
Spire Healthcare —Cardiff
- Full-time
- Supervising experience
- Organisational skills
- Communication skills
- Free parking
- Annual leave
3d
Lead Generator
Go Zeal —Newport
- From £13 an hour
- Part-time
- Sales
- Salesforce
- Organisational skills
- Work from home
Quick apply
1d

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Customer Service Team Leader

Stellantis Financial Services -
Cardiff

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year
18 hours ago

Benefits

Free parking
Casual dress
Store discount
Company car
Private dental insurance
Company pension
Work from home
Private medical insurance
Employee discount
Paid volunteer time
Bereavement leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Operations management
GCSE
Business processes
Performance management
Communication skills

Full job description

Are you a confident leader with a passion for delivering outstanding customer service and developing high-performing teams?

We’re looking for a Customer Services Team Leader to join our Operations team. In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous improvement.

What you’ll be doing

As a Customer Services Team Leader, you will take ownership of a team and be accountable for the following responsibilities:

· Manage and motivate your team members to achieve departmental and organisational goals.

· Monitor performance, conduct regular reviews, and identify development and training needs.

· Act as a point of escalation for complex customer queries, complaints, and feedback.

· Analyse processes and identify opportunities to improve call handling and administration efficiency.

· Lead by example and promote a positive, high-performance team culture.

· Review customer survey feedback and deliver timely, effective resolutions.

· Organise and delegate daily workloads to meet SLAs.

· Support operational continuity, including covering for the Contact Centre Manager when needed.

· Maintain compliance with internal policies and relevant regulatory requirements.

Who we’re looking for

This role is ideal for someone who is people-focused, driven, and thrives in a fast-paced environment. You’ll need:

· Previous experience in a team leader or management role, ideally in a customer service or operations environment (desirable).

· Strong communication and interpersonal skills, with the ability to influence and engage at all levels.

· Experience in performance management, coaching, and developing a team.

· The ability to prioritise, multitask, and manage competing demands effectively.

· A proactive, results-driven mindset with strong problem-solving abilities.

· Confidence in handling escalated customer issues and complaints.

· GCSE-level (or equivalent) Maths and English.

Why join us?

· Take the next step in your leadership career in a dynamic, customer-focused environment.

· Play a key role, shape team performance and deliver exceptional service.

· Gain valuable experience in operations management and process improvement.

· Be part of a collaborative and supportive team with clear progression opportunities.

Ready to apply? If you’re ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we’d love to hear from you.

People are the driving force of our business; we want to work with the best to continue to be amazing. We have a range of opportunities within this role and the wider business to help you grow. From our Diversity Squad, Women of Stellantis Network, Employee Forum or becoming an Engagement Champion in your department, there is something for everyone to get involved with and help shape our company.

Want more information? You can view the full job description below or contact our Talent Acquisition team ([email protected]) if you have any questions.

If this sounds like the right move for you, apply today!

Pay: £32,000.00-£36,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company car
Company pension
Employee discount
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance
Referral programme
Store discount
Work from home

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

team leader jobs in saint mellons, crf

Customer Service Team Leader

Repairs Team Leader

Team Leader

Safety, Quality & Compliance Team Leader

HR Learning and Development Lead

Team Leader

Property Management Lead

Residential Childcare Team Leader

Key Support Services Team Leader

Team Leader

Customer Experience Team Leader

Bank Team Leader

Team Leader

Team Leader

Team Leader Homesense Cardiff

Capability Lead

Team Leader

Retail Team Leader

Portering Team Lead

Lead Generator

I want to receive the latest job alerts for team leader in saint mellons, crf

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