Customer contact administrator Work, Jobs in Saint Neots, Cam (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
11d
Operations & Office Administrator
Energise Energy Solutions —Bedford
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Human resources
- Free parking
- Annual leave
9d
HR & Administration Support Officer
The Heavenly Bake Company Ltd —Wellingborough
- £32,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
3d
Coroners Service Administrator
Cambridgeshire County Council —Huntingdon
- £25,948 - £28,142 a year
- Call to connect
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
1d
Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Free parking
Quick apply
5d
Strutt & Parker - Property Administrator
BNP Paribas —Cambridge
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Complaint Administrator
Amplius —Milton Keynes
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
4h
Planner
Mears Group —Milton Keynes
- Up to £29,303.90 a year
- Full-time
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
3d
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Planner/Works Programmer
Mears Group —Cambridge
- Up to £30,975 a year
- Monday to Friday
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee discount
1d
Customer Service Administrator - Part Time
Education Personnel Management Ltd —Huntingdon
- Part-time
- Human resources
- Tax experience
- School
Quick apply
4d
Administrator - Fixed-Term-Contract
BCA —Peterborough
- £26,509.50 a year
- Monday to Friday
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Site Administrator - Waterbeach
The Spencer Group —Cambridge
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Fleet Administrator
Thermo Fisher Scientific —Cambridge
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Retrofit Administrator
Amplius —Rushden
- £27,661.20 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
4d
IT Administrator
Acushnet Golf —Saint Ives
- £27,450 - £30,500 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
Sales & Operations Administrator
Rhinolux Ltd —Toddington
- £26,000 - £30,000 a year
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Office Administrator
Construction And Plant Training Services Ltd —Wellingborough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Customer service
- Salesforce
- Microsoft Office
3d

I want to receive the latest job alerts for customer contact administrator in saint neots, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
11 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer contact administrator jobs in saint neots, cam

Customer Contact Administrator

Operations & Office Administrator

HR & Administration Support Officer

Coroners Service Administrator

Customer Service Administrator

Strutt & Parker - Property Administrator

Complaint Administrator

Planner

Sales Administrator/Coordinator

Planner/Works Programmer

Customer Service Administrator - Part Time

Administrator - Fixed-Term-Contract

Site Administrator - Waterbeach

Fleet Administrator

Retrofit Administrator

IT Administrator

Sales & Operations Administrator

Client Scheduler / Administrator (3 month contract)

Office Administrator

Business Administration Officer

I want to receive the latest job alerts for customer contact administrator in saint neots, cam

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected