Insurance claims handlers Work, Jobs in Saint Osyth, Ess (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Claims Handler
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Writing skills
- Travel
- Communication skills
Claims Handler-Credit Hire/Personal Injury
Gallagher Bassett —Ipswich
- Full-time
- Customer service
- Organisational skills
- Communication skills
Technical Claims Handler
MPL Claims Management —Colchester
- Up to £37,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Training & development
- Free parking
Quick apply
Third Party Claims Handler
MPL Claims Management —Colchester
- Up to £25,500 a year
- Full-time
- Customer service
- Data entry
- Communication skills
Quick apply
Motor Claims Handler
MPL Claims Management —Colchester
- Up to £26,000 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
Motor Claims Handler - Repair Management
MPL Claims Management —Colchester
- Up to £26,000 a year
- Full-time
- Communication skills
- Time management
Quick apply
Warranty Assessor Apprentice
MSX International —Colchester
- £26,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
- Work from home
Quick apply
7d
Commercial Claims Handler
Berkeley Insurance Group —Ipswich
- Full-time
- Computer skills
Team Leader – Technical Motor Claims
MPL Claims Management —Colchester
- Up to £36,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
Quick apply
4d
Claims Handler – Motor & Third Party Property Damage
Claims Recruitment Services —Colchester
- Organisational skills
10d
Claims Technician
Guy Carpenter —Witham
- Full-time
- Analysis skills

More jobs to discover

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Claims Handler
Howden Group Holdings —Colchester
Must be qualified to a minimum of Cert CII (or gain the qualification within 18 months of joining). To handle claims in an efficient, pro-active and customer-…
Claims Handler-Credit Hire/Personal Injury
Gallagher Bassett —Ipswich
This is an excellent opportunity to play a key role in supporting our customers through their claims journey, delivering a high level of service while managing…

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insurance claims handlers jobs near saint osyth, ess

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

insurance claims handlers jobs in saint osyth, ess

Customer Service Advisor - Remote

Claims Handler

Claims Handler-Credit Hire/Personal Injury

Technical Claims Handler

Third Party Claims Handler

Motor Claims Handler

Motor Claims Handler - Repair Management

Warranty Assessor Apprentice

Commercial Claims Handler

Team Leader – Technical Motor Claims

Claims Handler – Motor & Third Party Property Damage

Claims Technician

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