Banking advisor Work, Jobs in Salford, Eng (with Salaries)

Contact Centre Executive
Hillview Finance Limited —Salford
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
14d
Customer Banking Agent
Capita —Warrington
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
6d
Trainee Debt Advisor/Financial Services Advisor
Angel Advance —Warrington
- From £25,000 a year
- Overtime
- Hybrid work
- Customer service
- Data entry
- Financial services
- Free parking
- Store discount
Quick apply
Associate Relationship Manager - Manchester
Lloyds Banking Group —Manchester
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
16h
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Banking Team Leader
Co-op —Manchester
- £32,000 - £38,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Banking
- Employee discount
4d
Customer Service Advisor Nights
Mitie —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Solutions Architect, Financial Services, Banking - Payments - FinTech
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- DevOps
- AWS
- Software development
5d
Wealth Management Manager
Quilter plc —Manchester
- From £8,000 a month
- Full-time
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
Head Of Finance
EG Group —Horwich
- From £95,000 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
- Annual leave
Salesforce Business Analyst - Knutsford, UK
Capgemini —Manchester
- Hybrid work
- AWS
- Leadership
- Banking
Salesforce Business Analyst - Knutsford, UK
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Leadership
- Banking
Financial Advisory Manager
Evelyn Partners —Manchester
- From £8,500 a month
- Full-time
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
Senior Associate - Corporate Finance (Technology M&A)
Houlihan Lokey —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Night Duty Manager
Dakota Hotels —Manchester
- £30,250 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Senior Manager, Sports Business Group, M&A
Deloitte —Manchester
- Hybrid work
- Organisational skills
- Communication skills
- Time management
4d
Business Development Director
KP UK —Manchester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Presentation skills
- Financial services
- Annual leave
- Employee discount
Quick apply
8d
Banking & Finance Lawyer
Precision Hire Ltd —Manchester
- Full-time
Quick apply
14d
Finance Manager
Zippd —Manchester
- Full-time
- Microsoft Excel
- Tax experience
Quick apply
Managing Consultant - Software Engineering
PA Consulting —Manchester
- Full-time
- Hybrid work
- Azure
- Oracle
- Business development
- Annual leave
Quick apply

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Contact Centre Executive

Hillview Finance Limited
Salford

Quick apply

Job details

Full-time
£26,000 - £35,000 a year
14 days ago

Benefits

Free parking
Casual dress
Annual leave
Company events
On-site parking

Qualifications

CRM software
Customer service
Salesforce
B2B sales
Telemarketing
Communication skills

Full job description

Contact Centre Executive

Salford

£25,000 - £30,000 DOE + Performance Bonus (£35k OTE)

Full-Time | Monday-Friday | Office Based

Looking for a role where every conversation makes a difference?

At Hillview Finance, every customer starts their journey with a conversation.

That conversation starts with you.

We're looking for someone who genuinely enjoys speaking to people, takes pride in delivering excellent customer service and likes working in an environment where every day is different.

You'll be the first person many of our customers speak to, helping them begin their journey with Hillview before introducing them to the right advisor or department.

If you're organised, confident on the phone and enjoy keeping things moving, we'd love to hear from you.

About Hillview Finance

Hillview Finance is a specialist finance brokerage based in Salford, helping homeowners across the UK find the right finance solution for their needs.

Customer service is incredibly important to us. Whether someone has just made an enquiry or is already part-way through their application, we want every interaction to be professional, friendly and helpful.

This role sits right at the heart of that experience.

The Role

This isn't cold calling.

It isn't a sales role.

And it isn't a financial advice role.

Every customer you'll speak to has already contacted Hillview Finance.

Your role is to respond quickly, create a great first impression, confirm a few initial details and ensure every customer reaches the right advisor or department as smoothly as possible.

You'll also help existing customers with general enquiries, keeping them updated and directing them to the appropriate team whenever needed.

You'll become the communication hub of our business, working closely with advisors and case managers to ensure every customer receives an outstanding experience.

A Typical Day

Your day could include:

Contacting new enquiries shortly after they've applied.
Answering inbound customer calls.
Warm transferring customers directly to advisors.
Booking advisor callbacks where required.
Responding to customer emails and text messages.
Confirming basic application details before passing customers to an advisor.
Providing general updates to existing customers.
Updating our CRM accurately after every interaction.
Making sure no enquiry is missed and every customer receives a prompt response.

No two days are ever the same.

What Success Looks Like

Success in this role isn't measured by selling loans.

Instead, you'll help us deliver an outstanding customer experience by:

Contacting new enquiries promptly.
Maintaining excellent customer engagement.
Ensuring customers are transferred efficiently to advisors.
Keeping accurate records.
Helping our advisors spend more time advising customers and less time chasing enquiries.

You'll play a huge part in helping our business deliver the service we're known for.

What We're Looking For

We're less interested in where you've worked...

...and far more interested in who you are.

The right person will be:

✔ Friendly, confident and professional.

✔ Comfortable speaking on the phone throughout the day.

✔ Organised and able to manage multiple priorities.

✔ A strong communicator, both verbally and in writing.

✔ Positive, reliable and proactive.

✔ Confident using computers and CRM systems.

✔ Someone who takes pride in doing things properly.

Previous experience within a contact centre, customer service, recruitment, estate agency, banking, insurance, financial services or another customer-facing environment would be beneficial - but it certainly isn't essential.

We'll happily train the right person.

You'll Probably Love This Role If You...

Enjoy speaking to lots of different people every day.
Prefer busy days over quiet ones.
Like being organised.
Get satisfaction from helping customers.
Enjoy working as part of a close-knit team.
Want to build a long-term career rather than simply find your next job.

What You'll Receive

Competitive salary of £25,000-£30,000, depending on experience.
Performance bonus.
25 days annual leave plus bank holidays.
Monday-Friday working hours.
Free on-site parking.
Casual dress.
Company events.
Full training and ongoing support.
Modern office in Salford.
Genuine opportunities for career progression.

Career Progression

We're not looking for someone to simply answer the phone.

We're looking for someone who wants to build a career.

As Hillview Finance grows, so will this role. Our long-term plan is for this position to develop into a Contact Centre Team Leader, taking responsibility for helping shape and lead our customer contact operation.

If you're ambitious and want to grow with the business, we'll support you every step of the way.

Why Join Hillview Finance?

We believe great customer service starts with great people.

Every customer who contacts Hillview is trusting us to help with an important financial decision. Your role will be to make sure that trust begins from the very first conversation.

You'll become an important member of a supportive team where your contribution genuinely matters, your ideas are listened to, and your hard work is recognised.

If you're looking for a role where you can make a real impact while building a long-term career, we'd love to hear from you.

Pay: £26,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

banking advisor jobs in salford, eng

Contact Centre Executive

Customer Banking Agent

Trainee Debt Advisor/Financial Services Advisor

Associate Relationship Manager - Manchester

Specialist Customer Care

Banking Team Leader

Customer Service Advisor Nights

Solutions Architect, Financial Services, Banking - Payments - FinTech

Wealth Management Manager

Head Of Finance

Salesforce Business Analyst - Knutsford, UK

Salesforce Business Analyst - Knutsford, UK

Financial Advisory Manager

Senior Associate - Corporate Finance (Technology M&A)

Night Duty Manager

Senior Manager, Sports Business Group, M&A

Business Development Director

Banking & Finance Lawyer

Finance Manager

Managing Consultant - Software Engineering

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