Guest experience manager Work, Jobs in Sandford (with Salaries)

Duty Manager
Mendip Activity Centre —Churchill
- £26,600 - £27,550 a year
- Part-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Store discount
Quick apply
14d
Matchday Guest Experience & Safety Host
Ashton Gate Stadium —Bristol
- From £15.77 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Annual leave
Quick apply
Visitor Operations & Experience Manager
National Trust —Bath
- £36,621 a year
- Weekend availability
- Customer service
- Leadership
- Free parking
- Employee assistance programme
1d
Operations Manager
Crowcombe Court —Taunton
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Restaurant management
- Administrative experience
Quick apply
14d
Corporate Sales & Gifting Manager
The Newt in Somerset —Galhampton
- Up to £40,000 a year
- Full-time
- Hospitality
- Hotel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Guest Services Manager
Aztec Hotel & Spa —Bristol
- Full-time
- Hotel
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
Conference & Events Manager
Apex Hotels Ltd —Bath
- Weekend availability
- Hospitality
- Bar
- Management
- Employee assistance programme
- Employee discount
Quick apply
Events Manager
Pasture Restaurant —Bristol
- £33,000 - £49,500 a year
- Full-time
- Hybrid work
- Administrative experience
- Guest services
- Restaurant
- Employee assistance programme
Quick apply
Estate Agent
The Property Experts —Bath
- £8,400 a month
- Remote
- Sales
- Administrative experience
Club Steward / Clubhouse Manager
Chew Valley RFC —Bristol
- £28,000 - £32,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Annual leave
Quick apply
8d
Glamping Site Manager / Site Operator — Luxury Eco-Resort
Glasscombe —Bradford-on-Avon
- £22,000 - £26,000 a year
- Part-time
- Hospitality
- Maintenance
- Supervising experience
Quick apply
Operations Manager
Hotel Indigo Bath —Bath
- £45,000 - £50,000 a year
- Full-time
- Hotel
- Restaurant
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
14d
General Manager
Eight Bath —Bath
- £38,000 - £41,000 a year
- Full-time
- Hospitality
- In-person
- Guest services
Quick apply
4d
Team Member
Treetop Golf Cardiff —Cardiff
- £12.80 an hour
- 8 hour shift
- English
- Employee discount
Quick apply
1d
Regional Coach - South
Symbro LTD —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Food and Beverage - Food and Beverage Supervisor - Q03
Parkdean Resorts —Cross
- Weekend availability
- Supervising experience
- Leadership
- Resort
- Store discount
- Employee assistance programme
Quick apply
7h
Retail - Retail Assistant - Q30
Parkdean Resorts —Cross
- Analysis skills
- Organisational skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
1d
Duty Bar Manager
Home Farm Holiday Park —Highbridge
- £17 an hour
- Part-time
- Serving
- Bar
- Sales
- Free parking
Quick apply
3d
House Manager
THE PIG near Bath —Bristol
- £38,500 - £48,100 a year
- Weekend availability
- Hospitality
- Hotel
- Employee discount
Quick apply
13d

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Duty Manager

Mendip Activity Centre -
Churchill

Quick apply

Job details

Permanent | Part-time | Full-time
£26,600 - £27,550 a year
14 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Discounted or free food
Canteen
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Google Docs
Driving Licence
Customer service
Maintenance
Microsoft Office
First Aid Certification
Driving
IT
Communication skills

Full job description

This is a great opportunity to join our team and take a lead role in helping to ensure our customers get the best possible experience when they visit and that the staff get the support they need to perform their roles.

The role

Under the direction of the Head of Centre, you will take the lead role in looking after the day-to-day organisation of the site and ensuring the best experience for our clients across our main Activity Site, Alpine Lounge Cafe, our Residential Lodge and Public Campsite.

Each week will see large new groups people arriving at our camps along with other groups, individuals and clients visiting to use our facilities so you will need a practical, positive, ‘can do’ attitude and must be confident speaking with small and large groups.

The role will require great communication skills and close communication with our outdoor activity instructor team, our catering team, the facilities team, and the housekeeping team.

Each of our Duty Managers has a supplementary area of responsibility and we are keen to hear from people with experience in general maintenance or customer service.

Main duties & responsibilitiesn with our guests ensuring a comfortable

Responsible for opening and closing the centre and be a primary key holder.
Checking and dealing with any staff sickness to ensure the daily rota will work.
Efficient planning of daily tasks for any available ‘site’ staff.
Overseeing and assisting with tasks to ensure completion to a suitable standard.
Giving support to all team members in the everyday running of the centre.
Deliver excellent customer service at all times.
To maintain and display a working knowledge of all onsite and offsite activities as well as actively promoting all activities we offer at Mendip.
Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
To prioritise tasks efficiently and effectively.
Deal with any situations that unfold and spot and resolve problems quickly and efficiently.
To be aware of complaints/problems and bring them to the attention of the Head of Centre.
The completion of additional duties that are specified for your role as and when required by your line manager.

About you

The right person for this role will be very organised and familiar with customer service and management of a team. They will be a people person who loves to chat with customers but is professional, with an eye for detail.

Expected skills

Confident use of IT
Familiar with Microsoft Office and Google Docs
Pro-active and able to lead by example.
Great communication skills and confidence talking to large groups of people.
Flexible, and willing to work in the fast-paced and constantly changing environment of a growing service-providing industry.
Supportive and able to enthuse others and maintain a professional image.
Willing to venture out of your comfort zone and embrace new challenges, both professionally and within the outdoor context.
Ability to motivate and encourage people, utilising strong communication and people skills.
Ability to remain calm in difficult situations and identify solutions to problems.
Knowledge of Health and Safety law and risk management procedures – or ability to learn these skills
Ability to set appropriate professional standards for self and others.
To be smart, punctual and reliable.
To be able to engage customers in conversation and if appropriate sell Mendip services to customers.

Desirable skills and qualifications

Clean Driving License
First Aid Certificate
Enhanced DBS - YOU WILL BE REQUIRED TO COMPLETE AN ENHANCED DBS. This role involves working closely with children and adults will require an enhanced DBS (Disclosure and Barring Service) check.k.

Benefits

Company events
Cycle to work scheme
Free parking
Health & wellbeing programme
Sick pay
ick ay

About Mendip

Established in 1987, Mendip Activity Centre is a national activity, education and training provider setting the gold standard in adventure and training.

Our goal is to inspire everyone, everywhere, to make time for adventure. We do this by working with schools, families, individuals, groups and teams, and aim to inspire as many as possible.

We deliver high-quality and important outdoor education with professionalism and passion through the pillars of Adventure, Learning and Training. This role will be primarily based at our main centre in the Mendip Hills, Somerset.

Our values are simple:

Respect Risk: Go safely beyond the comfort zone

Respect Nature: Protect our playground

Respect Choice: Let everyone make their choice

Pay: £26,600.00-£27,550.00 per year

Benefits:

Canteen
Company events
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in sandford

Duty Manager

Matchday Guest Experience & Safety Host

Visitor Operations & Experience Manager

Operations Manager

Corporate Sales & Gifting Manager

Guest Services Manager

Conference & Events Manager

Events Manager

Estate Agent

Club Steward / Clubhouse Manager

Glamping Site Manager / Site Operator — Luxury Eco-Resort

Operations Manager

General Manager

General Manager

Team Member

Regional Coach - South

Food and Beverage - Food and Beverage Supervisor - Q03

Retail - Retail Assistant - Q30

Duty Bar Manager

House Manager

I want to receive the latest job alerts for guest experience manager in sandford

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