About Birmingham City University
At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.
Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.
Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.
By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.
Role Summary
We are looking for a Bar and Events Assistant to join the team at The Pavilion. In this role, you will support the delivery of a wide range of events and bar services, helping to create a welcoming, professional, and enjoyable experience for students, staff, and external customers.
You will play a key part in ensuring all spaces are prepared and maintained to a high standard, while delivering excellent customer service at all times. The role involves working as part of a team in a fast-paced environment, supporting bar operations, event set-ups, and maintaining high standards of safety, cleanliness, and professionalism.
This is a varied, hands-on role ideal for someone who enjoys working with people, thrives under pressure, and takes pride in delivering great service.
PLEASE NOTE: This role requires full flexibility across weekdays, weekends, evenings and late nights.
Key responsibilities
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Deliver excellent customer service to students, staff, and external customers
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Prepare and serve drinks in line with licensing regulations
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Operate the till, take orders, and process payments accurately
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Restock the bar and maintain stock levels during service
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Collect glassware and carry out cleaning duties throughout shifts
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Assist with event set-up, room layouts, and breakdowns
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Support the delivery of internal and external sports and events
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Work effectively as part of a team in a busy, fast-paced environment
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Maintain high standards of cleanliness, hygiene, and safety at all times
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Carry out manual handling tasks as required
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Undertake any duties delegated by the Bar Supervisor
Essential requirements
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The post holder must be 18 years of age or over
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Experience of bar work and events
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The post holder must be flexible to work Monday to Sunday, including daytime, evening and late-night shifts.
Desirable requirements:
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Basic knowledge of licensing laws
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Experience working large scale events
Further Information
For more information regarding this opportunity, please contact Hayley Nickolls, Assistant Centre Manager by email [email protected]
Why not explore our campuses using our interactive map: Interactive Map | Birmingham City University
Why work for us
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Work–life balance – Generous leave and hybrid working (role dependent).
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Career development – Opportunities to grow, develop and progress your career.
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Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
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Inclusive culture – A supportive, diverse environment where everyone belongs.
Visa Sponsorship
This role does not meet the minimum salary requirements for Skilled Worker visa sponsorship. We are therefore unable to consider applicants who require sponsorship to work in the UK.
Equality, Diversity & Inclusion
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Disability Confident Employer
Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.
