Hotel & accommodations guest services staff Work, Jobs in Sandwell, Wmd (with Salaries)

Guest Service Assistant
Holiday Inn Birmingham M6 J7 —Birmingham
- £12.71 an hour
- Weekend availability
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
4d
Guest Services Assistant - Zero Hours
The Belfry Hotel & Resort —Sutton Coldfield
- £12.71 - £13.17 an hour
- Weekend availability
- Maintenance
- Hotel
- Hotel experience
- Free parking
- Health & wellbeing programme
Quick apply
14d
Guest Services Assistant - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.17 an hour
- Part-time
- Maintenance
- Hotel
- Hotel experience
- Free parking
- Health & wellbeing programme
Quick apply
14d
Guest Service Assistant
Holiday Inn Birmingham City Centre —Birmingham
- Part-time
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Night Porter
Hotel Du Vin —Birmingham
- £13.17 an hour
- Night shift
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
7d
Night Porter
Dalata —Birmingham
- Full-time
- Bar
- English
- Hotel
- Employee assistance programme
5d
Night Porter- Crowne Plaza Solihull
Valor Hospitality —Solihull
- £13.21 an hour
- Night shift
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Guest Experience Assistant (FTC - Maternity Cover)
true Student Living Birmingham —Birmingham
- £13 an hour
- Social media management
- Bachelor's degree
- Front desk
- Employee discount
Quick apply
7h
Receptionist - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.19 an hour
- Part-time
- Customer service
- Hotel
- Hotel experience
- Free parking
- Employee discount
Quick apply
14d
Hotel Receptionist
The Mount Country Manor Hotel & Golf —Wolverhampton
- From £12.71 an hour
- Weekend availability
- Hotel
- Front desk
- In-person
- Employee discount
Quick apply
10h
Hotel Team Member - Part Time
Travelodge —Birmingham
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
4d
Receptionist
Leonardo Royal Hotel Birmingham —Birmingham
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
7d
Student Experience Team Member
Unite Students —Birmingham
- £26,500 a year
- Weekend availability
- Hospitality
- Sales
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Front Office Night Host/ess
Hyatt Regency Birmingham —Birmingham
- £24,784.50 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Hotel Night Guest Assistant
Ramada Solihull —Solihull
- £12.71 an hour
- Full-time
- Hotel
- Front desk
- In-person
- Employee discount
Quick apply
7d
Receptionist - 40 hours per week
Genting —Birmingham
- £26,622 a year
- Weekend availability
- Bar
- Computer literacy
- Front desk
- Free parking
- Employee assistance programme
Quick apply
13d
Nights Team Member
Atlas Hotels —Lichfield
- £13.65 an hour
- Night shift
- Bar
- Hotel
- Employee discount
- Referral programme
Quick apply
7d
Ground Floor - Team Member
Premier Inn —Bromsgrove
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
Guest Services Runner
West Midland Safari Park —Bewdley
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
- Employee discount
Quick apply
11d
Hotel Full Time Night Porter
Telegraph Hotel Ltd —Coventry
- From £26,500 a year
- Weekend availability
- Bilingual
- Hospitality
- Bar
- Free parking
Quick apply
3d

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Guest Service Assistant

Holiday Inn Birmingham M6 J7 -
Birmingham

Quick apply

Job details

Full-time
£12.71 an hour
4 days ago

Benefits

Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Microsoft Office Suite
Food and beverage service
Communication skills

Full job description

Job Ref: KGH12074

Branch: Holiday Inn Birmingham M6 J7

Location: Holiday Inn Birmingham M6 J7, Birmingham

Salary/Benefits: £12.71 per hour plus benefits and monthly service charge

Contract type: Permanent

Hours: Full Time

Shift pattern: 06:00 - 02:00 - Includes evenings, weekends and holidays

Hours per week: 40

Posted date: 29/07/2026

Closing date: 13/08/2026

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. You’ll receive full training to work across all guest-facing areas of the hotel, from reception to food and beverage, making this the perfect opportunity to kick start your career in hospitality.

Other businesses may call this role Receptionist, Food Beverage Assistant, Guest Experience Assistant, or Hotel Services Assistant.

This role reports directly to the Guest Service Manager.

What you’ll do

Deliver excellent service across reception, restaurant, bar, meetings and events.
Support with tasks including check in/out, food and drink service, conference set-ups, and banqueting.
Build genuine relationships with guests, adapting your approach to each individual.
Maintain cleanliness and presentation across all guest areas.
Help the hotel meet brand standards and company goals by delivering outstanding service every shift.
Represent our values and culture, keeping guest experience at the centre of everything you do.

What we’re looking for

A genuine passion for people and hospitality. Experience is great, but not essential.
Strong communication skills and the confidence to work as part of a team.
A proactive approach. (You notice what needs to be done and make it happen!)
Comfortable using technology, including MS Office and similar tools.

If you’re friendly, motivated, and love making people’s day, this could be the role for you!

What’s in it for you

Career development through fully funded apprenticeships and our internal development programme.
Discounts on hotel stays and a variety of major retailers, restaurants and days out.
Free use of our gyms, pools, and leisure facilities.
24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in-person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [email protected] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

The Holiday Inn Birmingham M6 J7 recently undergone a 1-Million-pound facelist to its public area and brand new meeting and events suite with its very own private terrace, private entrance as well as a private bar and refreshment area. Having 17 fantastic meeting rooms, all of which air conditioned with WiFi. We are surrounded by 7 acres of green belt land with 170 standard ensuite bedrooms and 20 executive bedrooms. Our new open lobby area incorporates a Startbucks lounge and dining areas in a modern and relaxed atmosphere. Our You Fit health and leisure centre offers a fully equipped gym, dance studio, 15 metre indoor swimming pool, steam room, sauna and whirlpool. Getting to us couldnt be easier as we are located just off the M6 motorway at junction 7 with convenient bus route and 250 car parking spaces should you drive.

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in sandwell, wmd

Guest Service Assistant

Guest Services Assistant - Zero Hours

Guest Services Assistant - Zero Hours

Guest Service Assistant

Night Porter

Night Porter

Night Porter- Crowne Plaza Solihull

Guest Experience Assistant (FTC - Maternity Cover)

Receptionist - Zero Hours

Hotel Receptionist

Hotel Team Member - Part Time

Receptionist

Student Experience Team Member

Front Office Night Host/ess

Hotel Night Guest Assistant

Receptionist - 40 hours per week

Nights Team Member

Ground Floor - Team Member

Guest Services Runner

Hotel Full Time Night Porter

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