Business support Work, Jobs in Sandwich, Ken (with Salaries)

Customer Relations Manager
Crystal Care Collection —Ramsgate
- £38,000 - £40,000 a year
- Weekend availability
- CRM software
- Training & development
- Marketing
- Referral programme
11d
Customer Service Coordinator
Charles River Laboratories —Margate
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Writing skills
- Free parking
4d
Sales Executive
ParkerSteel Ltd —Canterbury
- £30,000 - £32,000 a year
- Full-time
- Salesforce
- Business development
- Organisational skills
Quick apply
Crematorium Assistant
WesterleighGroup —Barham
- From £26,842 a year
- Weekend availability
- Computer literacy
- Computer skills
- Free parking
- Employee discount
HR Case Manager - Field Based ( Nationwide travel)
Iceland —Broadstairs
- Full-time
- Databases
- Analysis skills
- Human resources
- Store discount
- Employee discount
Residential Property Legal Administrator / Legal Secretary
Boys & Maughan Solicitors —Margate
- Full-time
- Organisational skills
- Contracts
- Communication skills
Assistant Production Manager
Speciality Breads Ltd —Margate
- £30,000 a year
- Full-time
- Bakery
- Continuous improvement
- Human resources
- Health & wellbeing programme
- Referral programme
Quick apply
6d
Marketing and Business Development Manager
AW Construction —Folkestone
- From £36,000 a year
- Full-time
- CRM software
- English
- Research
- Annual leave
- Gym membership
Quick apply
13d
Sales Assistant
Footasylum —Broadstairs
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
Deputy Manager
Select HealthCare General Ltd —Ramsgate
- £14.30 an hour
- Weekend availability
- Medication administration
- Supervising experience
- Organisational skills
- Referral programme
Quick apply
College Services Assistant
EKC Group —Canterbury
- £26,398 a year
- Full-time
- Front desk
- School
- Annual leave
- Employee discount
5d
Receptionist
Shepherd Neame —Sandwich
- Up to £12.80 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Flexible schedule
Quick apply
Collections Driver
Royal Mail Group —Ramsgate
- £13.68 an hour
- Part-time
- Customer service
- Employee discount
3d
Hospitality Team Member / Barista
HatHats Coffee Company Limited —Sandwich
- £11.00 - £13.60 an hour
- Part-time
- Serving
- Hospitality
- Cleaning
- Free parking
- Store discount
Quick apply
22h
Lettings Consultant / Negotiator
Nicholas Humphreys Canterbury —Canterbury
- £24,000 - £28,000 a year
- Full-time
- Administrative experience
- Business development
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Social Media & Google Ads Manager
Square One Sports Clubs —Ashford
- £30,000 - £40,000 a year
- Full-time
- Social media management
- Organisational skills
- Budgeting
Quick apply
Assistant Store Manager - Thanet
Footasylum —Broadstairs
- Customer service
- Human resources
- Recruiting
12d
Senior Appeals, Conduct and Complaints Officer
University of Kent —Canterbury
- £39,906 - £44,746 a year
- Full-time
- Hybrid work
- University
- Communication skills
- Negotiation
12d
Business Support Assistant
English Heritage —Dover
- From £24,852 a year
- Call to connect
- Microsoft Office
- Databases
- Administrative experience
- Employee assistance programme
- Employee discount
4d
Sales Administrator - Kent Region
Perrys Motor Sales Ltd —Broadstairs
- £28,000 a year
- Full-time
- Employee discount
3d

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Customer Relations Manager

Crystal Care Collection -
Ramsgate

Apply Now

Job details

Permanent | Full-time
£38,000 - £40,000 a year
11 days ago

Benefits

Referral programme

Qualifications

CRM software
Marketing campaign planning
Client engagement
Partnership building
Relationship management
Customer support
Customer interaction
Events management
Training & development
Networking
Business lead generation
Marketing

Full job description

Build Relationships That Change Lives

At Crystal Care Collection, we create luxury care homes where residents receive exceptional care and families find reassurance, trust and support at every stage of their journey.

We're looking for an enthusiastic and driven Customer Relations Manager to become the welcoming face of our home, helping prospective residents and their families navigate one of life's most important decisions while supporting occupancy growth and strengthening our presence within the local community.

This is an exciting opportunity for someone who thrives on building relationships, enjoys networking and has a passion for delivering outstanding customer experiences.

About the Role

As Customer Relations Manager, you'll lead all aspects of enquiry management and local marketing, guiding prospective residents from their first enquiry through to moving into their new home.

Working closely with the General Manager and wider team, you'll develop community partnerships, organise events, manage marketing initiatives and ensure every interaction reflects the warmth, professionalism and excellence that defines Crystal Care Collection.

You'll play a key role in growing occupancy while ensuring every family feels informed, supported and confident throughout their journey.

Key Responsibilities

Act as the primary point of contact for prospective residents and their families, providing guidance and support from initial enquiry through to admission.
Deliver engaging and personalised home tours, showcasing the exceptional environment and services available.
Develop and maintain strong relationships with local healthcare professionals, charities, community groups, schools and other referral partners.
Generate high-quality enquiries through networking, community engagement and local marketing initiatives.
Plan and host events within the home and represent Crystal Care Collection at external community events.
Maintain and develop an accurate database of prospective residents, delivering regular communications through newsletters and digital marketing.
Ensure all enquiries are managed promptly and professionally, maintaining detailed records within the CRM system.
Nurture every enquiry through the customer journey, identifying opportunities to convert interest into admissions.
Support respite-to-permanent resident conversions through ongoing engagement with residents and families.
Work with the marketing and PR teams to promote the home through social media, care home review platforms and local stories.
Ensure show suites and communal areas are presented to the highest standard to reflect the luxury environment.
Train and support colleagues to confidently handle enquiries and conduct home tours during evenings and weekends when required.
Develop and implement a local marketing plan aligned with occupancy targets and business objectives.

About You

We're looking for someone who:

Has previous experience in sales, marketing, customer relations or business development, ideally within health or social care.
Is an exceptional communicator with outstanding interpersonal skills.
Enjoys building relationships and establishing trust with families, professionals and colleagues.
Has a proactive, organised and results-driven approach.
Is confident networking and representing the organisation within the local community.
Can manage multiple priorities while delivering an exceptional customer experience.
Demonstrates professionalism, compassion and integrity in every interaction.
Shares our values of compassion, thoughtfulness, integrity and excellence.

Working Pattern

Monday - Friday
9:00am - 5:00pm
40 hours per week

Flexibility may occasionally be required to support evening or weekend events and home tours.

Salary

£38,000 - £40,000 per annum

What We Offer

Full induction training programme
Fully funded Blue Light Card
Fully funded Enhanced DBS check
Refer a Friend bonus scheme
Ongoing professional development and career progression opportunities
Supportive and collaborative leadership team
The opportunity to make a meaningful difference to residents and families every day
A rewarding role within a growing and forward-thinking organisation

Join Our Team

This is more than a sales role—it's an opportunity to help families make one of the most important decisions of their lives while showcasing the exceptional care and environment that Crystal Care Collection provides.

If you're passionate about people, thrive on building relationships and want to play a key role in the success of a luxury care home, we'd love to hear from you.

Apply today and help us welcome more residents into a place they can truly call home.

We are currently unable to offer sponsorship.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.

#IND4

Apply Now

Refine Your Search

business support jobs in sandwich, ken

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Collections Driver

Hospitality Team Member / Barista

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Business Support Assistant

Sales Administrator - Kent Region

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