First line managers Work, Jobs in Sandwich, Ken (with Salaries)

Customer Relations Manager
Crystal Care Collection —Ramsgate
- £38,000 - £40,000 a year
- Weekend availability
- CRM software
- Training & development
- Marketing
- Referral programme
11d
Crematorium Assistant
WesterleighGroup —Barham
- From £26,842 a year
- Weekend availability
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Assistant Night Manager
Port Lympne Hotel & Reserve —Lympne
- Up to £31,649 a year
- Part-time
- Hotel
- Supervising experience
- First Aid Certification
- Free parking
- Store discount
Quick apply
2d
Facilities Service Manager - Portering
2gether support solutions —Ashford
- £41,000 - £44,000 a year
- Weekend availability
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee discount
5d
Branch Manager
LKQ Corporation —Canterbury
- Full-time
- Customer service
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
5d
Assistant Branch Manager
Jewson —Deal
- Full-time
- Team management
- Communication skills
- Employee discount
Barista - Store# 66997, WHITSTABLE-REEVES WAY SAINSBURYS
Starbucks —Whitstable
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Parcel Delivery Driver
Royal Mail Group —Ramsgate
- £13.68 an hour
- Part-time
- Customer service
- Employee discount
Relief Security Officer
Mitie —Broadstairs
- 12 hour shift
- Customer service
- Communication skills
Deputy Manager
Channels and Choices —Dover
- From £44,907 a year
- Full-time
- Team management
- Driving
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
6d
VISUAL MERCHANDISER
Primark —Folkestone
- £13.43 an hour
- Weekend availability
- Customer service
- Organisational skills
Senior Therapy Assistant
Kent Community Health NHS Foundation Trust —Hersden
- £28,392 - £31,157 a year
- Full-time
- Driving
- Patient care
Breakfast Club Assistant
Olympus Learning Company —Dover
- £13 - £14 an hour
- Part-time
- Experience working with children
- In-person
- School
Quick apply
Administrator
The Watches of Switzerland Group —Canterbury
- Part-time
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
Admin Team Leader
Kent Community Health NHS Foundation Trust —Ashford
- £28,392 - £31,157 a year
- Full-time
- Driving
9d
Residential Support Worker
Silver Birch Care Holdings —Ramsgate
- £27,497.00 - £27,497.60 a year
- Weekend availability
- Experience working with children
- In-person
- Employee assistance programme
- Referral programme
Account Manager
Olberding Brand Family —Ashford
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Flexible schedule
- Referral programme
Quick apply
Food Manager
Sainsbury's —Hythe
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
6d
Barista - Store# 12170, CANTERBURY-SNSBRY KN
Starbucks —Canterbury
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Employee Relations (ER) Advisor
EKCGroup —Canterbury
- £35,304 a year
- Conflict management
- Human resources
- Employee discount
13d

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Customer Relations Manager

Crystal Care Collection -
Ramsgate

Apply Now

Job details

Permanent | Full-time
£38,000 - £40,000 a year
11 days ago

Benefits

Referral programme

Qualifications

CRM software
Marketing campaign planning
Client engagement
Partnership building
Relationship management
Customer support
Customer interaction
Events management
Training & development
Networking
Business lead generation
Marketing

Full job description

Build Relationships That Change Lives

At Crystal Care Collection, we create luxury care homes where residents receive exceptional care and families find reassurance, trust and support at every stage of their journey.

We're looking for an enthusiastic and driven Customer Relations Manager to become the welcoming face of our home, helping prospective residents and their families navigate one of life's most important decisions while supporting occupancy growth and strengthening our presence within the local community.

This is an exciting opportunity for someone who thrives on building relationships, enjoys networking and has a passion for delivering outstanding customer experiences.

About the Role

As Customer Relations Manager, you'll lead all aspects of enquiry management and local marketing, guiding prospective residents from their first enquiry through to moving into their new home.

Working closely with the General Manager and wider team, you'll develop community partnerships, organise events, manage marketing initiatives and ensure every interaction reflects the warmth, professionalism and excellence that defines Crystal Care Collection.

You'll play a key role in growing occupancy while ensuring every family feels informed, supported and confident throughout their journey.

Key Responsibilities

Act as the primary point of contact for prospective residents and their families, providing guidance and support from initial enquiry through to admission.
Deliver engaging and personalised home tours, showcasing the exceptional environment and services available.
Develop and maintain strong relationships with local healthcare professionals, charities, community groups, schools and other referral partners.
Generate high-quality enquiries through networking, community engagement and local marketing initiatives.
Plan and host events within the home and represent Crystal Care Collection at external community events.
Maintain and develop an accurate database of prospective residents, delivering regular communications through newsletters and digital marketing.
Ensure all enquiries are managed promptly and professionally, maintaining detailed records within the CRM system.
Nurture every enquiry through the customer journey, identifying opportunities to convert interest into admissions.
Support respite-to-permanent resident conversions through ongoing engagement with residents and families.
Work with the marketing and PR teams to promote the home through social media, care home review platforms and local stories.
Ensure show suites and communal areas are presented to the highest standard to reflect the luxury environment.
Train and support colleagues to confidently handle enquiries and conduct home tours during evenings and weekends when required.
Develop and implement a local marketing plan aligned with occupancy targets and business objectives.

About You

We're looking for someone who:

Has previous experience in sales, marketing, customer relations or business development, ideally within health or social care.
Is an exceptional communicator with outstanding interpersonal skills.
Enjoys building relationships and establishing trust with families, professionals and colleagues.
Has a proactive, organised and results-driven approach.
Is confident networking and representing the organisation within the local community.
Can manage multiple priorities while delivering an exceptional customer experience.
Demonstrates professionalism, compassion and integrity in every interaction.
Shares our values of compassion, thoughtfulness, integrity and excellence.

Working Pattern

Monday - Friday
9:00am - 5:00pm
40 hours per week

Flexibility may occasionally be required to support evening or weekend events and home tours.

Salary

£38,000 - £40,000 per annum

What We Offer

Full induction training programme
Fully funded Blue Light Card
Fully funded Enhanced DBS check
Refer a Friend bonus scheme
Ongoing professional development and career progression opportunities
Supportive and collaborative leadership team
The opportunity to make a meaningful difference to residents and families every day
A rewarding role within a growing and forward-thinking organisation

Join Our Team

This is more than a sales role—it's an opportunity to help families make one of the most important decisions of their lives while showcasing the exceptional care and environment that Crystal Care Collection provides.

If you're passionate about people, thrive on building relationships and want to play a key role in the success of a luxury care home, we'd love to hear from you.

Apply today and help us welcome more residents into a place they can truly call home.

We are currently unable to offer sponsorship.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.

#IND4

Apply Now

Refine Your Search

first line managers jobs in sandwich, ken

Customer Relations Manager

Crematorium Assistant

Assistant Night Manager

Facilities Service Manager - Portering

Branch Manager

Assistant Branch Manager

Barista - Store# 66997, WHITSTABLE-REEVES WAY SAINSBURYS

Parcel Delivery Driver

Relief Security Officer

Deputy Manager

VISUAL MERCHANDISER

Senior Therapy Assistant

Breakfast Club Assistant

Administrator

Admin Team Leader

Residential Support Worker

Account Manager

Food Manager

Barista - Store# 12170, CANTERBURY-SNSBRY KN

Employee Relations (ER) Advisor

I want to receive the latest job alerts for first line managers in sandwich, ken

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