front desk manager Work, Jobs in scotland (with Salaries)

Front of House Manager
Bannatyne —Dumfries
- £13.50 an hour
- Weekend availability
- Customer service
- Team management
- Communication skills
- Employee assistance programme
- Gym membership
Head of Guest Relations / Reception Manager
Carberry Tower Mansion House and Estate —Musselburgh
- From £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
Front Desk Night Manager
Virgin Hotels —Edinburgh
- Full-time
- English
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
5d
Front Office Manager (Reception)
Mercure Livingston —Livingston
- £28,000 a year
- Full-time
- Bar
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
2d
Guest Service Manager
Eight Acres Hotel&Leisure Club —Elgin
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
Quick apply
Assistant Front Office Manager
Doubletree by Hilton Edinburgh Airport —Newbridge
- Full-time
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Front of House Team Leader
Nira Caledonia —Edinburgh
- Up to £13.25 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
Head Ghillie (Concierge)
The Fife Arms - Ghillies —Braemar
- £38,000 a year
- Full-time
- Sales
- Hotel
- IT
- Employee assistance programme
- Employee discount
Quick apply
5d
Assistant Front Office Manager
AC by Marriott Glasgow-Front Office/Reception —Glasgow
- Weekend availability
- Hotel
- Front desk
- Guest services
- Employee assistance programme
Quick apply
Guest Services Manager
Hotel Indigo Glasgow —Glasgow
- £31,220.80 a year
- Nights as needed
- Bar
- Management
- Sales
Quick apply
2d
Head Receptionist
GAUCHO Restaurants —Edinburgh
- £17.54 an hour
- Full-time
- Team management
- Front desk
- Leadership
Quick apply
Front Office Manager
The Hoxton —Edinburgh
- Weekend availability
- Patient monitoring
- Hotel
- Life insurance
Quick apply
Nights Manager
Lighthouse Hotel Management —Sighthill
- £29,500 - £31,000 a year
- Weekend availability
- English
- Hotel
- University
- Employee discount
Quick apply
Guest Service Manager
The Hoxton —Edinburgh
- Full-time
- Hotel
- Front desk
- Life insurance
Quick apply
12d
Front Office Manager
Radisson Hotel Group —Glasgow
- Full-time
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
1d

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Head of Guest Relations / Reception Manager
Carberry Tower Mansion House and Estate —Musselburgh
Oversee daily reception operations, reservations support, and front office administration. Ensure accurate handling of bookings, billing, cash management, and…
From £30,000 a year
Quick apply

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front desk manager jobs near scotland

Front of House Manager

Bannatyne -
Dumfries

Apply Now

Job details

Permanent
£13.50 an hour

Benefits

Employee assistance programme
Gym membership
Flexible schedule

Qualifications

Customer service
Team management
Financial acumen
Communication skills

Full job description

Front of House Manager

Location

Dumfries

Department:

Front of House / Reception

Job type:

Permanent

Salary:

£22,464 - £28,080

Job ref:

081910

Published:

17 days ago

Job Title : Front of House Manager
Hours : 32 - 40 hours available
Rate of Pay : £13.50 per hour
Location : Dumfries

Bannatyne is synonymous with providing exceptional fitness and wellness experiences across the UK. Our state of the art facilities and commitment to high standards make us a leader in the industry. We are currently seeking a dynamic and enthusiastic Front of House Manager to join our team and ensure members and guests receive the highest level of service.

Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Front of House Manager:
Lead, train and motivate the front of house team to provide outstanding customer service.
Required to perform Duty Manager duties such as being a key holder, and having responsibility for unlocking/locking the building if the DM is closing/opening the club. Along with assisting with crisis management.
Manage staff schedules, ensuring adequate coverage at all times.
Conduct regular performance reviews and provide ongoing coaching and support to team members.
Ensure that all members and guests are greeted warmly and assisted promptly.
Handle customer inquiries, concerns, and complaints efficiently and professionally.
Create a welcoming environment and ensure the front of house area is always clean and organised.
Oversee the daily operations of the front desk, including managing bookings, processing payments and maintaining accurate records.
Monitor and manage front of house supplies and inventory with revenue targets.
Ensure compliance with health and safety regulations and company policies.
Develop and implement strategies to enhance member engagement and satisfaction.
Organise and participate in member events and activities to foster a sense of community.
Assist with budgeting and financial planning for the front of house operations.
Promote club programs, services, and events to members and guests.

What we are looking for:
Previous experience in a supervisory or managerial role within customer service or hospitality environment.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Exceptional customer service skills with a focus on creating positive experiences.
Good organisational and multitasking abilities.
The ability to establish rapport, build trust and demonstrate credibility.
Basic financial acumen and experience with budgeting and reporting.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

It would be desirable if you were proficient in using computer systems and software including CRM Systems.

Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Front of House Manager, you will have the opportunity to lead a dedicated team, provide exceptional service, and contribute to the overall success of our club.

We offer competitive compensation, opportunities for professional development and a supportive team culture.

If you are passionate about customer service and eager to make a difference, apply today and become a valued member of the Bannatyne family!

Apply Now

Refine Your Search

front desk manager jobs in scotland

Front of House Manager

Head of Guest Relations / Reception Manager

Front Desk Night Manager

Front Office Manager (Reception)

Guest Service Manager

Assistant Front Office Manager

Front of House Team Leader

Head Ghillie (Concierge)

Assistant Front Office Manager

Guest Services Manager

Head Receptionist

Front Office Manager

Nights Manager

Guest Service Manager

Front Office Manager

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