Quote manager Work, Jobs in Scotland (with Salaries)

Customer Success Manager
Volaris Group Inc. —Scotland
- £40,000 - £50,000 a year
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Work from home
- Sick pay
People, Capability and Engagement Manager
Ministry of Justice —Glasgow
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
5d
Senior Policy Adviser
Ministry of Justice —Edinburgh
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
5d
Property & Operations Manager (Part-Time, Self-Employed) – Ayrshire
Foxlinn Ltd —Troon
- From £17 an hour
- Part-time
- Hybrid work
- Bar
- Administrative experience
- Data entry
- Free parking
- Work from home
Quick apply
Commercial Property Manager
Ross and Liddell Ltd —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
12d
Repair & Maintenance (R&M) Manager
Weatherford —Aberdeenshire
- Full-time
- Oracle
- Maintenance
- English
Senior Events Account Manager (International)
Premiership Experience —Glasgow
- £34,000 - £38,000 a year
- Full-time
- CRM software
- Sales
- Project management
Quick apply
3d
Business Development Manager
Huws Gray Group —Dundee
- Sales
- Business development
- IT
- Employee discount
Chief of Staff to the Head of the Scotland Office and Strategy Advisor to the Secretary of State
Ministry of Justice —Edinburgh
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
14d
Assistant Project Manager
Power T&D —Alness
- Full-time
- Hybrid work
- Data analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
- Life insurance
Quick apply
Inside Sales Manager UK / Europe (FTC)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Client Relationship Manager
QA Limited —Glasgow
- Sales
- IT
- AI
- Annual leave
- Employee assistance programme
Maintenance Manager
Landmarc Support Services —Helensburgh
- £44,143.67 a year
- Full-time
- Maintenance
- Continuous improvement
- Travel
- Employee discount
7d
Associate HR Business Partner - AD2894
University of St Andrews —St. Andrews
- £38,784 - £46,049 a year
- Hybrid work
- University
- Human resources
- School
- Free parking
- Annual leave
14d
Senior Hub Developer
Ember —Edinburgh
- £55,000 - £75,000 a year
- Full-time
- Flexible schedule
Quick apply
13d
Digital Account Manager Apprentice
QA Apprenticeships —Maybole
- £23,296 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Property Manager
Walker Sandford Property Management —Glasgow
- From £29,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
14d
Commercial & Estimating Manager – Civils, Utilities & Land Services
D Horne Services Ltd —Girvan
- £55,000 - £65,000 a year
- Full-time
- Business development
- Driving
Quick apply
14d
Administrator - CG8745
University of St Andrews —St. Andrews
- £25,353 - £26,707 a year
- Call to connect
- Hybrid work
- School
- Free parking
- Annual leave
13d
Sub Contract Buyer
Leonardo UK Ltd —Edinburgh
- £37,000 - £45,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
4h

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Customer Success Manager

Volaris Group Inc. -
Scotland

Apply Now

Job details

Full-time
£40,000 - £50,000 a year

Benefits

Company pension
Work from home
Discounted gym membership
Private medical insurance
Sick pay

Qualifications

Sales
Marketing
Bachelor's degree
Product development
AI
Business
Account management
Communication skills

Full job description

Job Summary:

Role: Customer Success Manager
Hours: Full Time, 37.5 (we are open to discussions around flexibility)
Location: Scotland, Remote
Salary: £40,000 - £50,000 DOE
Holidays: 32 including bank holidays, increasing to 34 after 1 year's service
Pension: 5%
Other Benefits: Life Assurance, Private Healthcare, Generous Discretionary Bonus Scheme, Company Sick Pay, Family Friendly Policies, Paid In Person Social Events.

Job Description:

Main duties include but are not limited to: Job Description:

What does the Company do?

DRAMS provides bulk inventory and distillery warehouse management software designed to meet the unique requirements of maturing spirit producers. Our systems are used by a number of high-profile UK and international companies including Suntory Global Spirits, Bacardi, Campari, Wm Grant & Sons, Whyte & Mackay and Glenmorangie.

We are part of Volaris Group, a global group of vertical market software businesses, offering the stability of a larger organisation alongside the agility of a close-knit specialist team.

What is unique about the role/ Company?

We understand that building a truly unique and dedicated system requires a diverse team of talented individuals to make it happen. At DRAMS, we put our people first, creating an environment where everyone feels valued, empowered, and supported. As a remote-first organisation, we offer opportunities for personal and professional growth, guided by transparent and approachable leadership. With our unique industry position and commitment to innovation and customer-centricity, DRAMS Software is a place where your career can thrive.

You’ll enjoy excellent benefits including:

Competitive base salary + a market-leading discretionary bonus
Remote-first working
32 days holiday (including flexible bank holidays), increasing to 34 after 1 year
Progressive parental leave policies
Company sick pay, private healthcare insurance + virtual GP, wellbeing support (incl. discounted gym memberships), life assurance, & income protection
5% employer pension contribution
Regular in-person team events
Funded training and development programs
Work from home office equipment allowance

We believe in fostering each other’s strengths and trusting each other to deliver great results, no matter where you’re based. With 30 colleagues working remotely and in hybrid roles across the UK, we’ve built a comprehensive on-boarding process to set you up for success. You’ll not only get the opportunity to make a key contribution to the way we run our business locally, but we also form part of the global Volaris Group which means you’ll be able to navigate your future career within the wider group too – the best of both worlds we think!

What will I be doing day-to-day?

As a Customer Success Manager (CSM), you will play a key role in driving customer satisfaction, retention, and growth. Your primary responsibility will be to build strong relationships with our customers, ensuring they maximize the value of our software solutions. Through proactive engagement, you will help customers achieve their business goals, providing insights, guidance, and best practices.

The CSM will be integral to our revenue growth strategy by identifying opportunities for upsell and expansion. By deeply understanding our customers’ operations, challenges, and goals, you will work collaboratively with internal teams to enhance the customer experience and ensure long-term success. To be successful, you must develop a strong understanding of our software products and how they are used within our target market.

Main duties include but are not limited to:

Customer Relationship Management

Build and maintain strong, long-term relationships with customers, ensuring high satisfaction and retention.
Serve as a trusted advisor, guiding customers on how to maximise the value of our software.
Proactively engage with customers to identify challenges, provide solutions, and drive product usage.
Monitor customer engagement health scores, usage data, and feedback to proactively address risks.
Collaborate with Sales, Product, and Support teams to ensure seamless customer experience.
Advocate for customers internally, influencing product development and enhancements based on feedback.
Conduct regular check-ins, business reviews, and training sessions with customers (international travel will be required on a regular basis).
Encourage customer participation in feedback surveys, product workshops, and user group events.
Maintain an in-depth awareness of our products, services, industry trends and competitive landscapes.
Maintain detailed and up-to-date customer account plans, activities and pipeline in Salesforce and other CRM tools.

Sales & Growth Opportunities

Identify upsell and expansion opportunities by understanding customer needs and business objectives.
Track and manage sales pipeline activity to ensure targets are met.
Prepare and deliver sales presentations and product demonstrations.
Collaborate with marketing teams to develop campaign strategies and collateral.
Prepare accurate sales documentation, quotes, and proposals.

Role skills and technical competencies:

Required

Bachelor’s degree in business, marketing, or a related field.
5+ years’ experience in a Customer Relationships/Account Management role.
Passion for building strong customer relationships and delivering value.
Ability to recognise revenue opportunities and align customer needs with business growth strategies.
Experience analysing customer usage data to identify trends and areas for improvement.
Familiarity with distilling, manufacturing, or production processes is a plus.
Ability to manage multiple customers, projects, and priorities efficiently.
Proficiency in CRM tools (i.e., Salesforce, HubSpot, etc.).
Working knowledge of marketing and sales principles.
Excellent written and conversational communication skills.
Adept at working with cross-functional teams to exceed customer expectations.
Working knowledge of leveraging AI to improve Customer Experience.

Reporting to:

Professional Services Manager

Worker Type:

Regular

Number of Openings Available:

Apply Now

Refine Your Search

quote manager jobs in scotland

Customer Success Manager

People, Capability and Engagement Manager

Senior Policy Adviser

Property & Operations Manager (Part-Time, Self-Employed) – Ayrshire

Commercial Property Manager

Repair & Maintenance (R&M) Manager

Senior Events Account Manager (International)

Business Development Manager

Chief of Staff to the Head of the Scotland Office and Strategy Advisor to the Secretary of State

Assistant Project Manager

Inside Sales Manager UK / Europe (FTC)

Client Relationship Manager

Maintenance Manager

Associate HR Business Partner - AD2894

Senior Hub Developer

Digital Account Manager Apprentice

Property Manager

Commercial & Estimating Manager – Civils, Utilities & Land Services

Administrator - CG8745

Sub Contract Buyer

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