Senior operations manager Work, Jobs in Sct (with Salaries)

Senior Operations Manager
Nazco Digital Technology and Business Services —Stirling
- £4,300 - £5,200 a month
- Full-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Sick pay
Quick apply
6d
Senior Operations Manager
Smart Utilities Scotland Limited —Denny
- £50,000 - £71,000 a year
- Full-time
- Civil engineering
- Management
- Supervising experience
- Free parking
Quick apply
10d
Regional Manager
JCO Healthcare —Scotland
- £75,000 - £80,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Annual leave
Quick apply
Senior Operations Manager
Babcock International —Dunfermline
- £57,300 - £82,300 a year
- Full-time
- Engineering
- Project management
- Continuous improvement
- Annual leave
Senior Operations Manager - Edinburgh
Penumbra —Scotland
- £45,027 - £47,405 a year
- Continuous improvement
- Time management
3h
Operations Manager
Fig & Willow —Edinburgh
- £45,000 - £48,000 a year
- Full-time
- Customer service
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
2d
Programme Manager - Islands Entrepreneurial Network TalEntEd Islands Growth Deal (18 months)
RGU —Scotland
- £47,389 - £56,535 a year
- Temporary
- Continuous improvement
- No degree
- Travel
- Annual leave
- Work from home
3d
GENERAL MANAGER – THE DUTCH MILL HOTEL
The Dutch Mill Hotel —Aberdeen
- £43,000 - £50,000 a year
- Full-time
- Customer service
- Restaurant management
- Hotel
- Free parking
Quick apply
Regional Manager
Aiyara Partners —Aberdeen
- £85,000 - £95,000 a year
- Full-time
- Management
- Nursing home
- Travel
Quick apply
7d
General Manager
PURE LEISURE GROUP —Fort Augustus
- Full-time
- Social media management
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Operations Manager
Bullet Express —Bothwell
- Overtime
- Customer service
- Continuous improvement
- Team management
11d
Head of Employer Engagement and Partnerships
Street League —Paisley
- £50,290 a year
- Hybrid work
- Management
- Travel
10d
Operations Manager
Thomas Franks Ltd —Edinburgh
- £50,000 a year
- Full-time
- Customer service
- Merchandising
- English
- Employee assistance programme
- Employee discount
Quick apply
Group Operations Manager
Proclad Group —Glenrothes
- Full-time
- Data analysis skills
- Continuous improvement
- Mentoring
Senior Expansion Manager UK
Fastned —Glasgow
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
Senior Facilitator - Operations
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
22h
Operations Manager – Leakage Framework
Hydrosave UK Ltd —Edinburgh
- Up to £52,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Continuous improvement
- Employee assistance programme
- Employee discount
International Private Bank - Operations Projects Manager - Vice President
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Agile
- Communication skills
7d
Route Crime Manager
Network Rail —Glasgow
- £46,701 - £56,963 a year
- Full-time
- Budgeting
- Communication skills
- Negotiation
8d
Group Operations Manager
Proclad —Glenrothes
- Full-time
- Data analysis skills
- Continuous improvement
- Mentoring

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Senior Operations Manager

Nazco Digital Technology and Business Services
Stirling

Quick apply

Job details

Permanent | Full-time
£4,300 - £5,200 a month
6 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

CRM software
Resource allocation planning
Operations management
Stakeholder collaboration
Customer service
Stakeholder liaison
Internal department liaison
Administrative and business operations experience
Analysis skills
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Team management
Risk management
Management reporting
Multidisciplinary collaboration
Capacity planning
Root cause analysis
Cross-functional collaboration
Leadership
Communication skills
Cross-functional communication
Operations leadership experience
Stakeholder management

Full job description

About the Role

Stirling offers a strong base for growing organisations that need reliable operational leadership and at Nazco Digital Technology and Business Services we are focused on building efficient scalable processes that support our technology commercial and customer operations.

We are looking for an experienced Senior Operations Manager who can take ownership of operational performance process improvement and cross functional delivery across the business.

You will work closely with technology commercial customer service and support teams to ensure day to day operations run smoothly while identifying opportunities to improve efficiency service quality and business performance.

Why Work With Us

The Environment: You will work from our Stirling location in a professional collaborative environment with responsibility across several business functions.

Operational Ownership: You will have meaningful responsibility for performance standards workflows service delivery and operational improvement initiatives.

Cross Functional Exposure: You will work closely with technology commercial customer facing and support teams giving you broad visibility across the organisation.

Growth: We support continuous professional development in operational leadership process improvement performance management and business systems.

Key Responsibilities

Operational Management: Oversee day to day business operations and ensure key processes are completed accurately efficiently and within agreed service standards.

Performance Management: Monitor operational targets productivity service levels and quality measures and take action where performance needs improvement.

Process Improvement: Review existing workflows identify inefficiencies and implement practical changes that improve speed consistency and service quality.

Team Coordination: Coordinate operational priorities across multiple teams and ensure responsibilities timelines and expectations are clearly understood.

Service Delivery: Maintain high standards of internal and customer facing service and ensure operational issues are resolved effectively.

Resource Planning: Support workload planning capacity management and allocation of operational resources based on business priorities.

Risk Management: Identify operational risks investigate recurring problems and coordinate corrective actions to reduce disruption.

Stakeholder Management: Provide clear updates on operational performance priorities risks and improvement initiatives to internal stakeholders.

What We Are Looking For

Experience: At least 5 years of experience in operations business operations service delivery or a closely related environment including experience handling complex operational responsibilities.

Operations Knowledge: Strong understanding of workflow management performance monitoring service delivery resource planning and continuous improvement.

Leadership Skills: Able to guide teams coordinate priorities and support colleagues while maintaining clear accountability for results.

Analytical Skills: Comfortable reviewing performance data identifying trends and using operational information to support decisions.

Communication: Strong written and verbal communication skills with the ability to work effectively with both technical and non technical stakeholders.

Organisation: Able to manage several priorities at once maintain accurate documentation and keep operational activities on schedule.

Problem Solving: Practical calm and solution focused with the ability to identify root causes and implement sustainable improvements.

Tools: Experience with workflow management reporting collaboration CRM or business operations platforms is preferred.

Mindset: You are proactive commercially aware and improvement focused. You take ownership of operational challenges make informed decisions and continually look for ways to improve efficiency service quality and business performance.

Pay: £4,300.00-£5,200.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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