Customer experience coordinator Work, Jobs in Seaham, Dur (with Salaries)

Neighbourhood Coordinator
gentoo —Sunderland
- £34,476 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Negotiation
- Annual leave
19h
Patient Services Coordinator
Curaleaf International —Sunderland
- Full-time
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
13d
Customer Services Co-ordinator: Buildings
Durham University —Durham
- £27,319 - £30,378 a year
- 8 hour shift
- Customer service
- English
- University
- Annual leave
- Employee assistance programme
5d
Lead Coordinator
First Mortgage NE —Sunderland
- From £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Annual leave
- Referral programme
Quick apply
College Administration Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- English
- University
- SharePoint
- Annual leave
- Employee assistance programme
4d
HR Coordinator (FTC)
British Steel —Teesside
- Up to £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Annual leave
- Employee assistance programme
Customer Service & Bookings Coordinator (£14.50 per hour)
Parkers Chauffeurs —Newcastle upon Tyne
- £14.50 an hour
- Customer service
- No experience needed
- Driving
- Free parking
Events Co-ordinator
Middlesbrough Football Club —Middlesbrough
- From £24,420 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
Resourcing Coordinator
Sopra Steria —Newcastle upon Tyne
- Up to £32,000 a year
- Hybrid work
- Customer service
- Travel
- Human resources
- Annual leave
6h
Operations Coordinator
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Operations Coordinator
EnviroRod Limited —Newcastle upon Tyne
- £15.00 - £17.50 an hour
- Part-time
- Hybrid work
- Analysis skills
- Flexitime
- Work from home
Quick apply
14d
Business Development Coordinator
PC Henderson —Belmont
- £35,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Business Development Coordinator (Inbound) - Part-time
Portakabin —Stockton-on-Tees
- £25,360 a year
- Call to connect
- CRM software
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
Marketing and Events Coordinator
Blyth Tall Ship —Blyth
- £25,500 - £28,200 a year
- Full-time
- Social media management
- Project management
- Organisational skills
- Free parking
Quick apply
12d
Operations Coordinator - Customs
GAC —Teesside
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Export Coordinator
OpenWorks Engineering —Prudhoe
- Full-time
- Military
Quick apply
Deputy QA Manager
Prima Cheese —Seaham
- Full-time
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Cafe Co-ordinator / Manager
Foundation For Good —Consett
- £24,999 - £25,000 a year
- Full-time
- In-person
- Café
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Care Coordinator
Helping Hands —Gateshead
- £28,500 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Housing Management Coordinator
HomeGroup —Sunderland
- £27,500 a year
- Part-time
- Employee discount
- Life insurance
17h

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customer experience coordinator jobs near seaham, dur

Neighbourhood Coordinator

gentoo -
Sunderland

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Job details

Full-time
£34,476 a year
19 hours ago

Benefits

Annual leave
Company pension
Private medical insurance
Car scheme

Qualifications

Driving Licence
Microsoft Office
Negotiation

Full job description

We’re a values-driven, charitable organisation on a mission to make a real difference in Sunderland. Every day, we provide more than 60,000 people with a place they’re proud to call home.

Our vision is clear: everyone deserves a good-quality home they can afford. We invest millions of pounds each year to keep our homes safe and decent, while also playing a part in tackling the UK housing crisis by building hundreds of modern, energy-efficient homes for rent right here in Sunderland.

If you share our passion for creating thriving communities and want to be part of something that truly matters, we’d love for you to join us and help achieve our vision.

If you have any accessibility needs or require adjustments, please let us know—we’re here to support you.

We may close this vacancy earlier than the advertised closing date if we receive a large number of applications. We encourage you to apply as soon as possible to ensure your application is considered.

Salary :

£34,476.00

Job Description:

Are you passionate about making a difference, community engagement and improving Neighbourhoods?

We're looking for a Neighbourhood Coordinator to join our Housing Management team. This is a great opportunity for someone passionate about supporting communities, building positive relationships, and delivering excellent neighbourhood services.

As a Neighbourhood Coordinator, you'll play a key role in supporting customers with their tenancies, promoting sustainable communities, and helping to create neighbourhoods where people thrive. You'll manage an allocated area within Sunderland, working closely with customers and local partners to make a real difference every day.

As this role involves regular travel across your designated patch, a full UK driving licence is essential and access to a vehicle is highly desirable. Business mileage will be reimbursed.

Coordinators

Please note that our Neighbourhood Coordinators operate across the City of Sunderland, so your primary office location may change depending on service needs.

A full UK driving licence and a basic DBS check (arranged and funded by Gentoo) are required for this position.

What you will be doing

Allocate homes fairly and transparently, helping people access accommodation that meets their needs.

Manage a designated neighbourhood, supporting sustainable communities where people want to live.

Deliver effective tenancy management, including estate management and anti-social behaviour casework.

Support customers to sustain their tenancies, maximise their income and manage rent payments.

Build strong relationships with customers, community groups and partner organisations to improve local neighbourhoods.

Work collaboratively with internal teams and external agencies to resolve complex housing and customer issues.

Encourage and support customer feedback in line with Gentoo’s complaints policy.

Partner with the Customer Voice team to increase customer involvement and influence service improvement.

Treat customers with respect, compassion and professionalism, maintaining confidentiality at all times.

Take ownership of performance targets and contribute positively to team success.

Ensure compliance with all relevant regulatory, statutory and organisational requirements.

What you will bring

A full UK driving licence is essential, and access to a vehicle is highly desirable.

Strong knowledge of housing management, including relevant legislation, regulatory standards and Tenant Satisfaction Measures.

A good understanding of the challenges facing social housing customers and local communities.

Flexible and adaptable, with the ability to travel across locations and work from any Gentoo office or remote location as required.

Excellent communication, negotiation, mediation and active listening skills.

Strong relationship-building skills, with the ability to work collaboratively with customers, colleagues and partner organisations.

Confident using Microsoft Office and business systems, with the ability to manage workloads, interpret information, prioritise tasks and meet deadlines.

We would also love you to have the following; however, these are not essential:

A housing-related qualification

Housing sector work experience

Some of our great benefits include:

31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
Early finish on Fridays
Flexible and hybrid working.
Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
Access to private healthcare through the Health Cash Plan.
Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution.
Salary sacrifice electric vehicle scheme
Enhanced family-friendly leave
Car mileage allowance if you use your personal vehicle for business purposes.
Life assurance cover to the value of 3 times your annual salary

Apply Now

Refine Your Search

customer experience coordinator jobs in seaham, dur

Neighbourhood Coordinator

Patient Services Coordinator

Customer Services Co-ordinator: Buildings

Lead Coordinator

College Administration Coordinator

HR Coordinator (FTC)

Customer Service & Bookings Coordinator (£14.50 per hour)

Events Co-ordinator

Resourcing Coordinator

Operations Coordinator

Operations Coordinator

Business Development Coordinator

Business Development Coordinator (Inbound) - Part-time

Marketing and Events Coordinator

Operations Coordinator - Customs

Senior Export Coordinator

Deputy QA Manager

Cafe Co-ordinator / Manager

Care Coordinator

Housing Management Coordinator

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