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Online Assistant

Sainsbury's -
Whitley Bay

Apply Now

Job details

Part-time
£13.23 an hour
5 days ago

Benefits

Discounted or free food
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Driving Licence

Full job description

Online Assistant

Rate: £13.23 per hour
Location: Whitley Bay Store, Whitley Bay, NE25 9EX
Hours: Part time, 12 hours per week
Contract type:
Business area: Retail
Requisition ID: 400068065

Shift hours
Early shift: 03:00

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Online Assistants, you’ll be the special ingredient that supports a joyful shopping experience for our online customers, so they get everything they shop at Sainsbury’s for.

Eligibility:

You must be above the school-leaver age in your country School leaving age - GOV.UK
If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
You must have Right to Work eligibility in the UK

Online General Assistant (GOL)

What you’ll be doing

Picking and assembling online grocery orders at pace, maintaining high accuracy and quality standards under time pressure
Selecting the best products for customers, including making quick, sensible substitution decisions when items are unavailable
Using handheld technology to follow efficient pick routes and consistently meet performance targets (speed and accuracy)
Preparing and organising orders for dispatch, including handling and moving totes up to 20kg safely and efficiently
Supporting the loading of vans and maintaining flow in the dispatch area to ensure orders leave on time
Proactively identifying and resolving issues (e.g. stock gaps, damaged items, bottlenecks) to keep the operation moving
Working across different parts of the online operation as required, including picking, marshalling, and dispatch support
Acting as a backup delivery driver when required, ensuring safe, professional, and efficient customer deliveries

What we’re looking for High-performance mindset

Comfortable working at pace in a high-volume, target-driven environment
Able to maintain performance consistently across a full shift, not just in short bursts

Physical capability

Able to handle a physically demanding role, including lifting and moving loads up to 20kg repeatedly
High levels of energy and stamina, with the ability to stay productive in a fast-moving environment

Proactive & self-sufficient

Takes ownership of tasks and acts without waiting to be told
Spots problems early and deals with them quickly to avoid impacting the wider operation

Strong decision-making

Confident making quick, practical decisions (e.g. substitutions, problem-solving on the shop floor)
Uses judgement to balance speed, accuracy, and customer outcomes

Team-focused

Works collaboratively and understands how their performance impacts the wider operation and delivery timelines
Willing to step in and support others to maintain flow during busy periods

Driving capability (essential)

Holds a full UK driving licence for at least 12 months
Confident driving regularly, with good awareness and ability to manage time pressures
Comfortable supporting customer deliveries when needed

What makes a great colleague in this role

Thrives in a fast-paced, physically demanding environment
Stays calm and focused under pressure
Balances speed with accuracy and attention to detail
Reliable, consistent, and able to perform at peak times
Takes pride in doing the job well and contributing to a high-performing team

Working for us has great rewards

We truly value our colleagues and provide market-leading benefits and training to reflect that:

Nightshift premium – in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight – 5am (where applicable)
Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
Free food and hot drinks – provided for colleagues in all our stores
Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
Pension – we’ll match between 4–7.5% of your pension contributions
Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury's stores here.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

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sainsbury’s jobs in seaham

Online Assistant

Trading Assistant - Local

Customer Experience Manager

Delivery Driver - Argos

Store Manager - Supermarket (North East Region)

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I want to receive the latest job alerts for sainsbury’s in seaham

Explore jobs in more locations

Online Assistant

Rate: £13.23 per hour
Location: Whitley Bay Store, Whitley Bay, NE25 9EX
Hours: Part time, 12 hours per week
Contract type:
Business area: Retail
Requisition ID: 400068065

Shift hours
Early shift: 03:00

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sainsbury’s jobs in seaham

Trading Assistant - Local

Customer Experience Manager

Delivery Driver - Argos

Store Manager - Supermarket (North East Region)

Discover related jobs

I want to receive the latest job alerts for sainsbury’s in seaham

Explore jobs in more locations

Online Assistant

Rate: £13.23 per hour Location: Whitley Bay Store, Whitley Bay, NE25 9EX Hours: Part time, 12 hours per week Contract type: Business area: Retail Requisition ID: 400068065

Shift hours Early shift: 03:00

Rate: £13.23 per hour
Location: Whitley Bay Store, Whitley Bay, NE25 9EX
Hours: Part time, 12 hours per week
Contract type:
Business area: Retail
Requisition ID: 400068065

Shift hours
Early shift: 03:00