Service manager Work, Jobs in Seaton, Nth (with Salaries)

Customer Service Manager
Trade Mastermind Limited —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
2d
Continuous Improvement Manager
GXO Logistics —Peterborough
- Up to £52,684 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
9d
Continues Improvement Operation Manager
Trade Mastermind Limited —Peterborough
- £60,000 - £75,000 a year
- Full-time
- Management
- Continuous improvement
- Agile
- Free parking
Quick apply
3d
Operations Manager
GXO Logistics —Kettering
- Up to £62,000 a year
- Full-time
- Management
- Leadership
- Annual leave
- Employee assistance programme
Supplier Manager
RS —Corby
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Communication skills
Procurement Manager
CITB —Peterborough
- £58,633 a year
- Full-time
- Analysis skills
- Contracts
- In-person
- Employee assistance programme
Pharmacy Manager - Seaton
Tesco UK —Seaton
- £44,990 - £61,861 a year
- Full-time
- IT
Day Centre Manager
The Cube Disability —Corby
- £28,000 - £30,000 a year
- Full-time
- Management
- Care experience
- Travel
- Employee discount
Quick apply
8d
Flow Room Lead
Greggs —Kettering
- £51,014 a year
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Senior Operations Manager
CUBIS Systems —Stamford
- Full-time
- Management
- Engineering
- ERP systems
- Referral programme
Quick apply
3d
CCTV Investigator
OCS Group —Corby
- £14.10 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
Quick apply
5d
General Manager
Hollywoodbowlgroup —Wellingborough
- Up to £45,000 a year
- Weekend availability
- Hospitality
- Employee discount
Label Operations Manager
NEXT —Leicester
- £50,000 - £90,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Free parking
- Employee discount
Production Manager
Premier Laser Cutting Ltd —Corby
- £38,000 - £45,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- In-person
Quick apply
10d
Administrator
British Summer School —Oakham
- £691.19 - £774.62 a week
- Weekend availability
- School
- Annual leave
Golf Operations Manager
Greetham Valley Golf club and hotel —Oakham
- £30,000 - £32,000 a year
- Weekend availability
- Leadership
- Free parking
- Employee assistance programme
12d
Service Manager
Sandicliffe —Leicester
- From £40,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Delivery Driver
Milk & More —Grantham
- £31,834 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
8d
Retail Talent & Development Manager
NEXT —Leicester
- From £56,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Employee discount
8d
Group Facilities Manager
Rapidrop Global —Peterborough
- £45,000 - £55,000 a year
- Full-time
- Maintenance
- Project management
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply

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service manager jobs near seaton, nth

Customer Service Manager

Trade Mastermind Limited -
Peterborough

Quick apply

Job details

Full-time
£45,000 - £50,000 a year
2 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Management
Customer service
English
SaaS
Communication skills
Time management

Full job description

Customer Service Manager

Location: Peterborough (Full-Time, Office-Based)
Salary: £45,000–£50,000 per annum (dependent on experience)

About Trade Mastermind

Trade Mastermind is the UK’s leading business education and coaching organisation for the construction and trade industry. Founded by BBC The Apprentice winner Joseph Valente, we have supported over 5,000 trade business owners, helping them achieve an average 370–400% business growth.

With over 1,000 active academy members, monthly live training events, and multi-year education programmes, we are scaling rapidly from £10M towards £25M+ revenue.

Our mission is simple:

To transform trades business owners into world-class entrepreneurs.

We operate from our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough – the world’s first dedicated university for trades – featuring a 300-person event arena, professional podcast studios, and Cambridgeshire’s first rooftop business venue.

The Role

As Customer Service Manager, you will be responsible for overseeing the day-to-day delivery of exceptional customer service across the customer journey, from onboarding through to ongoing engagement and retention.

You will lead and develop a customer-focused team, ensuring customers receive outstanding support and achieve maximum value from our programmes. This role is ideal for a hands-on manager who enjoys coaching people, improving processes, and driving customer satisfaction.

Key Responsibilities Customer Service Management

Lead, motivate, and develop the Customer Service team
Ensure a high standard of support across all customer touchpoints
Monitor service levels and maintain customer service standards
Handle escalated customer queries and resolve issues effectively
Drive a customer-first culture throughout the business

Customer Onboarding

Oversee a structured onboarding process for new customers
Ensure customers receive a positive and engaging introduction to our programmes
Monitor onboarding progress and customer engagement

Customer Success & Account Support

Work closely with Customer Account Managers to support customer success
Help customers maximise the value of their membership and programmes
Ensure proactive communication and relationship management

Retention & Customer Engagement

Support customer retention initiatives
Identify customers at risk of disengagement and implement appropriate action plans
Assist in reducing churn and increasing customer satisfaction

Reporting & Performance Management

Track and report on customer service KPIs, including:
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Customer retention rates
Response and resolution times
Use data and feedback to identify areas for improvement

Cross-Functional Collaboration

Work closely with Sales, Marketing, Operations, and Finance teams
Provide customer feedback and insights to support business improvements
Act as a voice of the customer across the organisation

About You

Proven experience in a Customer Service Manager, Customer Success Manager, or similar leadership role
Strong passion for delivering outstanding customer experiences
Experience managing and developing customer service teams
Excellent communication and problem-solving skills
Strong organisational and time management abilities
Comfortable working in a fast-paced, entrepreneurial environment
Experience within education, coaching, training, SaaS, or subscription-based businesses is desirable

What We Offer

Competitive salary of £45,000–£50,000 per annum (dependent on experience)
Career progression opportunities within a rapidly growing business
Ongoing leadership and professional development
A dynamic and entrepreneurial working environment
The opportunity to make a genuine impact on customers and business growth
Company equipment provided
Tailored training and development
Regular company and team events
Modern office environment
Free on-site parking
Sponsored training and qualifications
Company pension scheme

Why Join Trade Mastermind?

Work with a nationally recognised and fast-growing brand
Help transform the lives and businesses of thousands of trade entrepreneurs
Be part of a company scaling rapidly towards £25M+ revenue
Join an ambitious, high-performance team with significant growth opportunities
Do meaningful work that creates real results for business owners across the UK

Pay: £45,000.00-£50,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in seaton, nth

Customer Service Manager

Continuous Improvement Manager

Continues Improvement Operation Manager

Operations Manager

Supplier Manager

Procurement Manager

Pharmacy Manager - Seaton

Day Centre Manager

Flow Room Lead

Senior Operations Manager

CCTV Investigator

General Manager

Label Operations Manager

Production Manager

Administrator

Golf Operations Manager

Service Manager

Delivery Driver

Retail Talent & Development Manager

Group Facilities Manager

I want to receive the latest job alerts for service manager in seaton, nth

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