Service delivery manager Work, Jobs in Seghill, Nbl (with Salaries)

Service Delivery Manager
OCS Group —Newcastle upon Tyne
- Team management
- Travel
- Computer skills
Quick apply
8d
Contract Manager
DFP Services Ltd —Durham
- Up to £42,000 a year
- Overtime
- Computer literacy
- Contracts
- Computer skills
- Free parking
Quick apply
8d
Deputy Money Advice Service Manager
Citizens Advice Northumberland —Ashington
- £33,689 - £34,776 a year
- Part-time
- Team management
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Customer Experience Manager
Northumberland County Council —Morpeth
- £56,233 - £60,010 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Annual leave
Quick apply
Business Operations & Client Manager
On Fabrications Ltd (OnFab) —Cramlington
- Up to £40,000 a year
- Full-time
- CRM software
- Inventory control
- Business development
- Free parking
Quick apply
13d
Office Manager
Winthrop Technologies —Blyth
- Full-time
- Bachelor's degree
Quick apply
Multi-Site Nightclub General Manager
ChachaBuchi/Howlers/SocialClub —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Full-time
- Recruiting
- In-person
- Training & development
- Employee discount
Quick apply
Delivery Team Trainer
Evri —Ashington
- £30,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
Pest Control Area Manager
Clear Pest Control Limited —Newcastle upon Tyne
- £38,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
Junior Service Delivery Manager
Ericsson —Alnwick
- Computer Science
- Engineering
- English
Operations Manager
Aspens —Newcastle upon Tyne
- £50,000 a year
- Full-time
- Hospitality
- Business development
- Contracts
- Annual leave
Manager (Property management department)
Bowson —Newcastle upon Tyne
- £42,000 - £52,000 a year
- Weekend availability
- Sales
- Continuous improvement
- Team management
Quick apply
10d
Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
Project Manager
Dräger UK & Ireland —Blyth
- Engineering
- Team management
- Conflict management
Sales Colleague
Currys —Cramlington
- £12.71 - £13.01 an hour
- Part-time
- Retail sales
- Annual leave
- Employee discount
2d
Shift Manager
Greggs —Blyth
- £14.50 an hour
- Customer service
- Supervising experience
- Cleaning
- Employee discount
Quick apply
Project Manager
U.S. Bank National Association —Newcastle upon Tyne
- £49,045 - £57,700 a year
- Full-time
- PMP
- Continuous improvement
- Organisational skills
Regional Service Manager
Sodexo —Newcastle upon Tyne
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Business development
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Delivery Performance Manager
Greggs —Newcastle upon Tyne
- £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
6d
Dayshift Manager
Hermes Europe —North Tyneside
- £12.71 an hour
- Day shift
- Computer literacy
- Computer skills

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Service Delivery Manager

OCS Group -
Newcastle upon Tyne

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Job details

Permanent
8 days ago

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Contract management
Driving Licence
Stakeholder collaboration
CAFM software
Stakeholder liaison
Facilities management
Microsoft Office Suite
Team management
Computer skills
Professional development mentoring
Multidisciplinary collaboration
Training & development
Leadership
Communication skills
Planned maintenance

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Service Delivery Manager – North East

We are currently recruiting for an experienced Service Delivery Manager to join our Home Office contract, covering the North East from Newcastle to Hull, with regular travel into Scotland.

The successful candidate will oversee the day-to-day performance of a regional mobile engineering team, ensuring planned and reactive maintenance is delivered safely, efficiently and in accordance with contractual service levels.

Key Responsibilities

Manage and supervise a regional mobile engineering team, with responsibility for approximately 15 engineers.
Ensure planned and reactive maintenance is completed safely, on time and to the required quality standards.
Monitor operational performance against contractual KPIs and SLAs.
Manage selected contracts and build effective relationships with clients and key stakeholders.
Coordinate with the Helpdesk to ensure tasks are allocated, completed and fully closed out.
Ensure job sheets, compliance records and supporting documentation are clear, complete and accurate.
Coach and develop engineers, addressing performance issues and promoting continuous improvement.
Act as the first point of escalation for Account Managers, Contract Managers, clients and the Helpdesk.
Manage subcontractor performance, ensuring work meets contractual, safety and quality requirements.
Investigate technical and operational issues and implement effective resolutions.
Support contract meetings, operational reviews and performance reporting.
Promote a proactive, first-time-fix approach wherever work falls within the team’s capabilities.
Manage competing priorities and deliver effectively against tight deadlines.

Essential Hiring Criteria

Applicants must have the right to work in the UK.
A relevant technical or trade qualification.
Facilities management or building-services experience.
Previous experience supervising engineering or maintenance teams.
Strong understanding of technical-services infrastructure.
Experience delivering planned and reactive maintenance.
Strong subcontractor-management experience.
Good commercial understanding of FM contracts and operational requirements.
Sound knowledge of health and safety, environmental and quality-assurance procedures.
Experience using CAFM systems.
Good Microsoft Office and general IT skills.
Excellent written and verbal communication skills.
Strong problem-solving, planning and decision-making ability.
Confidence representing the region at client and contract meetings.
Ability to influence stakeholders, manage expectations and retain ownership of issues through to resolution.
Full UK driving licence and flexibility to travel between Newcastle and Hull, as well as into Scotland.
Willingness and ability to obtain the required Home Office security clearance.

Personal Attributes

Strong leadership skills with the ability to set clear standards for the team.
Highly motivated and able to work autonomously.
Commercially aware and client-focused.
High attention to detail.
Methodical and procedure-driven approach to problem-solving.
Calm and patient communication style.
Collaborative approach when working across different teams and organisations.
Good understanding of client priorities and business drivers.
Adaptable and flexible in response to changing operational requirements.
Positive, proactive and solutions-focused attitude.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

service delivery manager jobs in seghill, nbl

Service Delivery Manager

Contract Manager

Deputy Money Advice Service Manager

Customer Experience Manager

Business Operations & Client Manager

Office Manager

Multi-Site Nightclub General Manager

Delivery Team Trainer

Pest Control Area Manager

Junior Service Delivery Manager

Operations Manager

Manager (Property management department)

Sales & Logistics Administrator

Project Manager

Sales Colleague

Shift Manager

Project Manager

Regional Service Manager

Delivery Performance Manager

Dayshift Manager

I want to receive the latest job alerts for service delivery manager in seghill, nbl

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