Customer support coordinator Work, Jobs in Send, Sry (with Salaries)

Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
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Customer Service Coordinator
Millbrook Healthcare Group Ltd —Guildford
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Wholesale Customer Support Coordinator
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Part Time Administrator/Co-ordinator – Estate Agency
Manners Residential —Woking
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Customer Service Coordinators
AXA —Redhill
- £24,479 - £25,000 a year
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Sales Co-ordinator
SIG Plc —Woking
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Netbox Recruitment —Biggin Hill
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Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
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Resolution Coordinator
Peabody —London
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General Administrator (Training Clinic Coordinator)
Institute for Optimum Nutrition —London
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5h
Client Services Co-ordinator
City and County Healthcare Group Ltd —London
- £24,780 a year
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Customer Support Coordinator
Taylor Wimpey —Hook
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Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
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Customer Returns Coordinator
Motion Applied —Camberley
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Customer Experience Coordinator
Telecom Acquisitions Ltd. —Horsham
- Up to £37,000 a year
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Project Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
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Office Workflow Co-ordinator
Williams Lea —London
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Service Coordinator
Johnson Controls —Sunbury
- Full-time
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Training Operations Coordinator
British Airways —Heathrow
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5d
Customer Service &Sales Support Coordinator
Whistl UK Ltd —Marlow
- £26,000 - £28,000 a year
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- Microsoft Powerpoint
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Quick apply

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customer support coordinator jobs near send, sry

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Smartway Pharmaceuticals Ltd
London

Quick apply

Job details

Permanent | Full-time
£24,420 - £30,000 a year
6 days ago

Benefits

Casual dress
Cycle to work scheme
Free flu jabs
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Administrative experience
Organisational skills
Communication skills

Full job description

About Us
We are a growing online pharmacy committed to delivering safe, efficient, and patient-focused healthcare services. Our team works closely with clinics, doctors, and patients to ensure every order is handled with care, accuracy, and professionalism.

About the Role
We are seeking a dependable and organised Admin Support / Operations Coordinator to support the smooth running of our pharmacy operations. This role is central to customer service, patient safety, and coordination between internal teams, clinics, and healthcare professionals. The successful candidate will play an important part in ensuring that processes are followed correctly and that patients receive a safe and reliable service.

Key Responsibilities

Deliver high-quality customer service via phone and email, ensuring all enquiries are handled professionally, promptly, accurately, and with strong attention to detail.
Communicate confidently in fluent English to support patients, clinics, and partners, including handling routine queries and providing clear information.

· Liaise with courier companies (e.g. DHL, DPD) to investigate and resolve issues relating to delayed or lost parcels.

· Support patient safety by adhering strictly to procedures and escalating concerns appropriately.

· Coordinate communication between clinics, prescribers, and internal teams to ensure efficient and timely workflows.

· Prepare, review, and issue monthly invoices to clinics, ensuring all information is correct and complete.

· Handle queries, troubleshoot issues, and contribute to day-to-day operational problem-solving.

· Always Follow Standard Operating Procedures (SOPS) to ensure consistency, compliance, and accuracy.

· Use Microsoft Excel and internal systems for data tracking, reporting, and administrative tasks with a high level of precision.

· Maintain strict compliance with data protection, confidentiality, and information governance requirements.

· Quickly learn and confidently navigate internal platforms and systems, demonstrating strong IT literacy and attention to detail.

What We’re Looking For

Previous experience in pharmacy, healthcare, administration, and/or customer service.
Strong communication and coordination skills.
A calm, professional approach when dealing with patients, clinics, and doctors.
Good working knowledge of Microsoft Excel and computer systems.
Logical thinker with strong problem-solving ability.
Strong attention to detail and commitment to accuracy.
Working knowledge of data protection, information governance, and confidentiality.

Desirable Experience

Experience in an online pharmacy environment.
Familiarity with dispensing or pharmacy systems.
Experience with clinic communication, invoicing, or healthcare coordination.

What We Offer

Competitive salary.
Monday to Friday working hours.
In-person office role with a supportive team environment.
Opportunity to contribute to a patient-focused healthcare business.

How to Apply
Please send your CV and a short cover letter outlining your relevant experience.

Pay: £24,420.00-£30,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free flu jabs
On-site parking

Experience:

Pharmacy and healthcare, administration/ customer service: 2 years (required)

Language:

Fluent English (required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in send, sry

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Customer Service Coordinator

Wholesale Customer Support Coordinator

Part Time Administrator/Co-ordinator – Estate Agency

Customer Service Coordinators

Sales Co-ordinator

Customer service planning coordinator

Service Delivery Coordinator

Resolution Coordinator

General Administrator (Training Clinic Coordinator)

Client Services Co-ordinator